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Acrobat for Windows and Mac: Creating PDFs

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pdfmaker does not render

Following a recent upgrade to DC from XI, I have an issue with images in .docx files not being rendered by PDFMaker.

Attached is a sample source file together with output from the Adobe PDF driver and from PDFMaker.

The issue may be triggered by the insertion format of the image: the workaround is copy it out to an image editor then paste back as DIB.

Note that this is definitely a regression from the XI PDFMaker which performed fine on the same files only a couple of months ago.

PS Why on earth does PDFMaker not use the same code as the driver?

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David Wright shared this idea  ·   ·  Report…  ·  Admin →
Implemented  ·  pooja . responded  · 

Hi,

Thanks for reporting this issue. We’ve fixed this issue in our latest update. You could manually update Acrobat/Reader, if your product is not auto updated.
Help Menu > Check for updates.

Best Regards!

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  • AdminVishal Gupta (Admin, Adobe) commented  ·   ·  Report

    Hi David, Thanks for reporting the issue. It was working fine in DC and this is recent regression in Acrobat DC. We have reported the issue to engineering team and would be addressing it in future update of DC.
    Request you to use Adobe PDF driver output as temporary workaround for this file. In general PDFMaker output is higher quality than PDF driver and is the recommended way of generating PDF documents from Office documents

    Thanks,
    Vishal