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Acrobat for Windows and Mac: Other

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Add Account Manager

I would like to request that the account manager information be added to the Admin portal. This is not specific to a product. If I need to contact my account manager I have no way to look up this information and it seems to change frequently.

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Cheri shared this idea  ·   ·  Report…  ·  Admin →
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Under review  ·  Pratyush Dhoundiyal responded  · 

Thanks for Reporting. We have raised this to our engineering teams and will get back to you in case of an update.

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  • Anonymous commented  ·   ·  Report

    PLEASE PLEASE PLEASE add to the admin portal/console. I've had 3 managers in the past year and the only way I find out is by going on Chat after NOT receiving a response after repeated emails. The person on the Chat will then figure out that I'm sending emails to a person who is NOT my account manager. I'm then told to send an email to the new account manager.

  • Anonymous commented  ·   ·  Report

    Wow. 8 months and still no resolution for something so trivial? This would really help smooth out the frequent account manager changes with your customers.