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Acrobat for Windows and Mac: Share & Collaboration

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Email document directly

I miss being able to open a document, click on the email icon, and a new email would pop up allowing us to send the attachment directly. Now there is an extra step.

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Resolved  ·  Sahil Singla responded  · 

Hi,

Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

Link : helpx.adobe.com/acrobat/kb/send-email-attac..

Please let me know in case of any concerns.

Regards,
Sahil

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  • Debbie commented  ·   ·  Report

    I found this link https://helpx.adobe.com/acrobat/kb/attach-to-email-not-working.html
    but it didn't help me, says to go into Outlook account settings/change account and step 3 is

    'The Change Account dialog box is displayed. Deselect the Use Cached Exchange Mode check box.'

    Use Cashed Exchange Mode is not even an option in this window, can't find it anywhere else either...

  • Anonymous commented  ·   ·  Report

    can you please help me to remove this extra step to send email from PDF ?

    I want to go directly to outlook not to select extra step to press continue.

  • Vernon Clevenger commented  ·   ·  Report

    TOTALLY AGREE: Here are details on new steps that we do not like!!

    To send a signed document via MS Outlook, Acrobat has added six steps to the process

    1. After the signature is placed, you must now close the Fill & SIgn tool for the email option to show. (New Step)

    2. Press the send email icon.

    3. Required Save (new step)

    4. Verify file name and file location (added due to step 3)

    5. Click on Send as Attachment (new step)

    6. Select Default email application (new due to step 5)

    7. Press continue

    This seems like a lot of steps when there were only two clicks required for the same action before the update. Why can't you add a preference for sending a signed PDF using the default email application so we can avoid all these steps? FYI: There is no need to require the saving of the file as a copy will be in my sent folder in Outlook.

    I know some of this is to force us to see that you offer other ways to send a document or for collaboration. Please don't design your software to include steps that are thinly veiled marketing screens.

  • Anonymous commented  ·   ·  Report

    It does not work for me either. Why would we need a link? Just revert to the previous edition for forwarding documents. In this day and age, why are you making things more difficult? We need easy - not time consuming and more difficult. Seriously, this is really inconvenient.

  • Anonymous commented  ·   ·  Report

    Sahil, I don't think your link is working.

  • Anonymous commented  ·   ·  Report

    So, is anyone listening or correcting it? This is very frustrating!

  • Trevor Busch commented  ·   ·  Report

    Absolutely! I previously used this feature a half dozen times a day, and the new methods of sharing add nothing for me but extra steps.