Skip to content

← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Installation and Licensing

CATEGORIES
All ideas
My feedback
Accessibility 426 ideas
Adobe Sign 849 ideas
Browser 90 ideas
Cloud Storage 119 ideas
Commenting 822 ideas
Creating PDFs 416 ideas
Editing PDFs 1298 ideas
Exporting PDFs 265 ideas
Fill & Sign 302 ideas
Generative AI 56 ideas
Installation and Licensing 605 ideas
Other 2501 ideas
PDF Forms 635 ideas
Page Operations 406 ideas
Printing 416 ideas
Scanning and OCR 313 ideas
Security & Digital signatures 292 ideas
Share & Collaboration 263 ideas
User Interface 1695 ideas

Searching…

No results.
Clear search results

- Acrobat for Windows and Mac 11,822 ideas
- Acrobat Reader for Android 3,144 ideas
- Acrobat Reader for iOS 1,743 ideas
- Acrobat Reader for Windows and Mac 1,859 ideas
- Acrobat Web 5,201 ideas
- Acrobat Web Beta [Internal] 113 ideas
- Adobe Acrobat for Box 66 ideas
- Adobe Acrobat for Google Drive 805 ideas
- Adobe Acrobat for Microsoft Outlook 77 ideas
- Adobe Acrobat for SharePoint/OneDrive 205 ideas
- Adobe Acrobat for Teams 395 ideas
- Adobe Acrobat in Browsers 2,284 ideas

installation errors

Hi. Our users are getting attached error when trying to install Adobe. Any idea how to fix? Thanks.

Capture.PNG 23 KB

1 vote

Suzie Flowers shared this idea · May 14, 2019 · Report… · Admin →

Need Info · Jun 6, 2019

An error occurred while saving the comment

Adminahusain (Software Engineer, Adobe) commented · June 6, 2019 5:10 AM · Report

Hi,

Could you please launch Acrobat installer exe with /debug commandline and share the log file.

1) Open cmd
2) Trigger installer exe with / debug switch : "acrobatproDC_xxxxxxx.exe /debug"
3) A host.developer.log file will be created in the same directory as the installer exe
4) Share the host.developer.log file with us.

Thanks

Submitting...