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Acrobat for Windows and Mac: Accessibility

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Please remove "Please wait while the document is being prepared"

Please switch off "Please wait while the document is being prepared" displayed each time I open a document. This feature is necessary only for selected users and hampers very much typical program use.

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Lukasz Pogoda shared this idea  ·   ·  Report…  ·  Admin →
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  • griffin@klemalaw.com commented  ·   ·  Report

    This is NOT resolved because it's a bug or bad UI (again). This has been kicking around in Acrobat for an unacceptably long time. Numerous posts seeking help have this issue.

    First, the dialog po-up box doesn't even tell the user what's going on, it just says "please wait while the document is being prepared for" and then has a cancel button. Absolutely no indication of what the software is doing, or how to change the setting.

    Second, this appears to be the result of some accessibility feature that a user may inadvertently click yes to, thus resulting in EVERY pdf opened to be endlessly interrupted for this mystery process. Apparently the only way to undo that accessibility preference is to delete a file. Really? Not even anything in the vast array of options that exist under preferences?

    This is a bug first and foremost, and horrible UI second. This needs to be changed.

  • Gofuk Yourselvs commented  ·   ·  Report

    Sorry, my last comment was censored. I'm afraid you won't understand that you have the sh177iest and most annoying piece or **** with an awful (or none) usability and the most intrusive installation.
    It's really clear that you don't care or use the waste of code that you call acrobat reader.
    Anyway, gofaq urselvs.

    Regards (but with a t instead of g).

  • Lukasz Pogoda commented  ·   ·  Report

    Hello,
    I finally managed to switch it off. Yet, the problem—bad usability and wrong design choices—are not resolved :)

    Regards,
    ŁMP

  • Lukasz Pogoda commented  ·   ·  Report

    Thanks. Changed preferences, hopefully works.

    I'm using Wacom tablet (which is currently somehow handled like other assistive devices on a Mac), what may affect Acrobat response.

    Yet, your approach to accessibility looks like too aggresive. It would be nice to have a choice to switch it on or off, depending on user profile (I use Acrobat mostly with files for printing).