Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Bug: 3D pdf image shrinks to the bottom left quarter of the viewing space after activating it

When viewing a 3D pdf with Acrobat Pro on a Mac, the image shrinks to the bottom left quarter of the viewing space after activating it. This used to work and may be related to an Acrobat or MacOS update

2 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Gil Klintworth shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Girija Agarwala commented  ·   ·  Report

    Hi Gil,

    Thanks for reaching out , we apologize for the inconvenience caused to you.

    Please help us with the following information so we can debug this faster:
    1. Acrobat version
    2. Mac OS version
    3. Is it seen with all the 3D files/ specific to some?
    4. Please attach a sample file and a video showcasing the issue.

    Thanks a lot for your patience!

    Regards,
    Girija Agarwal
    Lead Software Engg.
    Adobe Acrobat Desktop Team