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Acrobat for Windows and Mac: Fill & Sign

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Bug: Vertical line added to fill & sign signature

When I click "Fill & Sign" then "Sign Yourself," a vertical line appears in the center of my signature and persists after I add my signature to the page. The line does not show up for the initials. This bug never existed before today (9/28).

I have tried re-opening Acrobat, rebooting my PC, and doing a repair installation, but the problem persists. I have also tried deleting the signature and re-adding, but again it persists.

Note that the signature was created with on Apple Pencil on my iPad (and saved to my account), but the problem exists in Acrobat DC 21.007.20091 for Windows. I do not see the line on iPad and I do not see the line in Adobe Document Cloud opened with Chrome.

Again, I expect to see just my signature with no vertical line, but I see my signature with a vertical line added.

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Jonathan shared this idea  ·   ·  Report…  ·  Admin →
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  • Andrei Miculiță commented  ·   ·  Report

    Also happens to me. Unfortunately, I can't provide the signature, for obvious reasons.

  • Anubhav Apurva commented  ·   ·  Report

    Getting vertical lines on both sides of the signature, it's like the right and left border. The lines disappeared after same image was transformed to .png from .jpeg

  • Jonathan commented  ·   ·  Report

    The signature type I'm adding is "Draw". Again, I drew the signature on my iPad and then it synced to my account so I could use it on my Windows desktop. It was working fine for months before suddenly appearing.

    I didn't share a screenshot initially because I don't want a picture of my signature floating around the web. I tried to recreate the issue with a nonsense signature but the bug didn't replicate. Then when I added my normal signature again, the bug showed up on my initials but not full signature (opposite of before). The attached screenshot then is a cropped portion of my initials that shows the line.

  • Adminsagrover (Admin, Adobe) commented  ·   ·  Report

    Hi Jonathan,

    What kind of signature are you adding (Type/Draw/Image) ? If you are using an image can you share a sample file with us?

    Regards,
    Sandeep

  • AdminAmboo Srivastava (Admin, Adobe) commented  ·   ·  Report

    Hello Jonathan,

    We apologize for the inconvenience caused to you due to this issue. Could you please share a screenshot of the issue you are facing?

    Thanks,
    
-amboo