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Acrobat for Windows and Mac: Commenting

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Default Comment Name no longer changes

Running Adobe Acrobat Pro Version 2024.001.20604 on a Mac.

Previously, we could change the commenter name and make the new commenter name a default by editing the comment "Properties > General" and then checking "Make Properties Default", as detailed here: https://community.adobe.com/t5/acrobat-discussions/acrobat-cc-comment-name-change/td-p/9307260

With the most recent update, "Make Properties Default" has no effect. It continually defaults back to each individual's Adobe User Name with every new comment. We can change each of them by hand, but cannot change the default behavior.

We can enable Edit>Preferences to "Always use Log-in name for author name", but that will only use the log-in name of the computer, which isn't helpful.

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Michael Miller shared this idea  ·   ·  Report…  ·  Admin →
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  • Felicia commented  ·   ·  Report

    Subject: Regression in Comment Author Behavior in Acrobat Pro 2025.001.20577

    Product Version: Adobe Acrobat Pro 2025.001.20577
    Platform: Windows 11

    Issue Summary:
    In previous versions of Acrobat Pro, it was possible to remove or customize the Author field in comments, then select "Make Properties Default" to apply that setting to future comments within the same session. While this setting would reset upon closing Acrobat, it at least respected the user-defined author name during that session.

    In the current version (2025.001.20577), this functionality appears to be broken. Even when:

    The "Always use log-in name for author name" option is disabled under Preferences > Commenting, and
    The Author field is cleared or customized and "Make Properties Default" is selected,
    …the Author field still reverts to the Windows login name or Adobe account name when Acrobat is restarted. This behavior persists across sessions and ignores the user-defined default.

    Steps to Reproduce:

    Open a PDF in Acrobat Pro.
    Add a comment (e.g., sticky note).
    Change the Author field to blank or a custom name.
    Right-click the comment and choose "Make Properties Default".
    Close and reopen Acrobat.
    Add a new comment — the Author field reverts to the system name.
    Expected Behavior:
    The Author field should retain the user-defined value (including blank) across sessions when "Make Properties Default" is selected and login name usage is disabled.

    Actual Behavior:
    The Author field resets to the system or Adobe account name, ignoring user preferences.

    Impact:
    This regression affects workflows where anonymity or consistent custom author labeling is required, especially in collaborative or privacy-sensitive environments.

    Request:
    Please investigate and restore the previous behavior, or provide a method to permanently override the default Author field for comments.

  • Cynthia commented  ·   ·  Report

    Our whole team is having the same issue. Make Properties Default will work if changing the color of comments, but the name will not stay changed.

    Windows 10 and 11, Adobe Acrobat Pro Continuous Release Version 2024.001.20615

    We have tried checking and unchecking Preferences>Commenting> "Always use Log-in name for Author name"
    We tried in old and new Acrobat views
    We tried changing our "Name" in Preferences>Identity (we cannot change Login Name)

    This is a critical issue that is slowing down our ability to deliver document reviews to our clients.

  • Anonymous commented  ·   ·  Report

    Would love to see this fixed, as it is very important to my company's workflow.