634 results found
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Control Auto-Update version - Auto update to a version number.
Currently versions of Adobe Acrobat suite have 2 forms of updates.
Manual and Auto.
Unfortunately on the auto update, Minimal controls exist. So corporate users have to either deploy a server to host all auto updates and publish as they become available. OR accept that the latest version will be applied immediately as they become available.The hosted server, is an option, but will put further pressure on VPN's as users are most likely to work in a hybrid home/office environment.
What would be useful is borrowed from googles approach with Chrome, where a simple policy or registry key can…
1 vote -
adobe pdf pro / pdf suite 21 / soda pdf
There is no software and no access after purchasing this software through the link https://documentcloud.adobe.com/link/home/
A receipt came from u-bill uplink not from adobe and the software doesnt work after downloading. Stills requires upgrade even after purchasing. I request investigation and full refund.
Also, I did not select to add any of the optional features yet i was charged for many of them. Dodgy scam!!!!2 votes -
Adobe Acrobat 7.0 Standard
Even though I installed Adobe Acrobat 7.0 Standard in my new computer, I don't use its software due to the activation problem. My software S/N is 1016-1166-0657-7645-3866-7335. Please resolve the activation issue so that I can have the right to use the Adobe Acrobat 7.0 Standard I already paid. My e-mail address is sang-hee.an@merckgroup.com
1 vote -
Provision of feedback to customer on use of Adobe products
When installing, we get the message that the software is installed on too many devices. Why not do like Dropbox and tell the customer these are the devices this software in on...and then ask which would you like to deactivate...simple, particularly in the cases where the previous device is no longer available and cannot be deactivated by the user.
1 vote -
Repeated denial of function
I have fully paid twice in total for Adobe Acrobat DC both for personal use and for official City use, and get at both ends the same message that my trial has expired and or to pay or activate another one!
3 votes -
Creative Cloud download corrupted (?)
I am a Creative Cloud user of multiple programs including Photoshop (no issues), InDesign (no issues), and others (no issues). However, a repeating error forces me to reinstall Creative Cloud, which is corrupted in some way that interferes only with Adobe Acrobat DC. After each new installation of CC, I can no longer create or edit PDFs. Error = "license or key is invalid or expired". Allowing tech support to access my computer remotely and remove the corrupted link works temporarily until I am once again forced to reinstall Creative Cloud. There's a bug in there somewhere!
1 vote -
Please consider Microsoft Intune Deployment options for Acrobat DC
It would be very beneficial for SMB companies to be able to deploy Acrobat DC via Microsoft Intune (Endpoint Manager).
4 votes -
Adobe Licensing Application hangs after login on Mac OS 10.15.2 (Catalina)
When trying to start the newest version of Adobe Acrobat 2017 for Mac OS on Catalina after logging in with the Adobe ID the Adobe Licensing Application hangs. See: https://community.adobe.com/t5/acrobat/acrobat-licensing-application-hangs-after-login-on-mac-os-10-15-catalina/td-p/10752118
The software is unusable.28 votes -
Uninstalled Acrobat DC, cannot install
MacBook Pro (2019, 16"), OS 10.15.7. Acrobat DC stopped working. When I click app to open, it crashes. Unistalled and reinstalled w/ CC, restart, still didn't work. Uninstalled from Finder (recommended on Adobe support), cannot reinstall. Restart again, still cannot install or open. CC says app is installed, update available, but unable to open. Help.
1 vote -
How do I get RID of this thing?! It won't stop nagging me to sign in.
I signed up for the trial period. Played with it. Decided I didn't need it. However, every morning when I log in, it pops up asking me to sign in and then confirm that I don't want to. Every morning I have to banish this annoying thing. Since I don't have admin on my work machine, how the heck to I tell it to stop bothering me? Do I need to contact corporate IT and have them remove the software or can I tell it to go to sleep and never wake up again?
4 votes -
Support case-sensitive file systems
Please support case-sensitive file systems. I have a requirement to use case-sensitive file systems, including the boot partition on my MacBook Pro. The only software that I cannot use is Adobe Acrobat, Illustrator, and Photoshop. I see this issue has been going on for over five years. Please fix this. Otherwise, I just won't be buying/subscribing to Adobe products.
6 votes -
Save Toolbar and Edit>Preference Customizations
I spent several hours customizing my work space (toolbars and preferences). Unfortunately, I had to reinstall Acrobat Pro DC. To my dismay, once reinstalled all my customizations were gone and I had to redo them all. There should be a way to save all customizations and implement them should a reinstall be necessary. It would be nice to have them all in one file that could be stored either on my computer or in my cloud account.
2 votes -
Why can I only install a 32bit version of Acrobat on my Windows 10 Pro laptops
Windows 10 Por is 64 bit OS.
Why can I only download and install Acrobat 32bit?2 votes -
1 vote
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Licensing app won't work on macOS 11 Big Sur
I just upgraded to a new macbook using macOS 11.2.3 Big Sur, and the licensing app for Adobe Acrobat Pro 2017 won't load/proceed now. I try to open Pro, the licensing app pops up instead, I click "Sign In Now," and the next screen is entirely blank (see screenshot). I tried the Terminal sudo fix that previously worked for an earlier OS, but it did nothing, I uninstalled and reinstalled it, and I'm still having the same issue.
This isn't the previously resolved issue for an earlier OS wherein I could enter login info but got a screen with a…
1 vote -
Synchronicity among devices IOS and Windows
My idea is that Adobe would re-engineer how Adobe Acrobat Premium and Adobe PDF Pack work together on a IOS and Windows Device seamlessly or, and allow the Adobe Acrobat Pro DC to carry over from a computer to a phone seamlessly, since it is the update to Acrobat Premium. I also would like Adobe Acrobat Premium to be a feature that works on both IOS devices and Windows devices seamlessly instead of one only working on the computer at a time or not at all due to programming.
Both of these features are used by myself and I'm sure…
1 vote -
Multiple Activation's
Currently, licensed users are limited to only having 2 instances of a product active at any time. Now that users have multiple devices they need to have the product activated on, 2 is no longer enough.
Please can you give us the option to increase the number of computers a license can activate by either creating a more expensive "plus" version or allow us to assign multiple licenses to a single user account.
13 votes -
1 vote
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another Solution for the License activation Limit restriction please
We use Adobe Acrobat DC on physical Clients and on virtual Citrix VDI Desktops. Users now have often this terrible activation Limit popup box and have to logoff from connected devices behind.
This is a Know Issue which makes is nearly unusable to work with Adobe Acrobat DC on this two envirements together.
Adobe Enterprise Case: E-000328688
Please can you change this License activation Limit restriction in another technical solution?
A solution witch allows us to use Adobe Acrobat DC on physical Clients and Citrix VDI Desktop without this popup box always?There should be another technical way to…
2 votes -
Refusing my access
Will not let me activate my account (ADB116102277UK) but still taking money every month. Please help with this.
1 vote
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