584 results found
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Ability to disable the creation of a desktop shortcut on Windows
Please add the ability to disable creating a shortcut to the desktop when installing on Windows.
77 votes -
Federated ID: How can we tell Acrobat DC to sign users in automatically? (SSO)
How can we tell Acrobat to automatically sign the user in? Right now, when the user opens Acrobat the first time, they're asked to sign in, click "sign in with an enterprise ID", type their email address, etc. before they can actually use the SSO piece.
Our users log on to their PCs with the same identity the federated ID will use. Is there a registry key or deployment option we can set that will attempt to sign in with the logged in user's identity? We're trying to make this as seamless as possible for our users.
75 votes -
Send monthly Creative Cloud invoices to my email automatically
I know how to access my invoices but it is a hassle, time consuming and easy to forget.
Please send me my invoices by email automatically.
I shouldn't have to log into my creative cloud account, find my latest invoice and click an email me button. Creative Cloud should send me my invoice automatically.
Adobe is able to send me tips, marketing information and other rubbish automatically but the one thing I want, it can't do.
The people reviewing these messages seem to think it is smart to ignore requests by many hundreds of people or even to merge it…
55 votes -
Named User Licensing - Actual Usage
As Adobe System Admin for my large enterprise, I very much need the ability to run a report on demand from the Admin Console that'll identify which users are utilizing which Adobe licenses to include their last usage date. This should be quite possible given Named User licenses (Federated ID) must check in to Adobe constantly and so Adobe already tracks user interaction with licensed apps. This would very much benefit my enterprise as I will remove users who are not utilizing the products after a period of time. Reference Case ID E-000007273.
50 votes -
Make "enhance thin lines" and option to turn on NOT DEFAULT SETTING
having this checked as a default setting is offensive to clients and vector artists...lets be professional and turn this off as the DEFAULT in the next upgrade for Adobe Acrobat Pro....it has been this way to long.
45 votes -
Adobe Acrobat Windows 10 Crash
My Acrobat DC is randomly crashing and I don't know why. I have unistalled and reinstalled it twice. I have done EVERYTHING on your webpage about fixing crashes. Nothing helps.
36 votes -
Acrobat CC excessive Ram usage
Acrobat CC has suddenly started using excessive amounts of RAM to the point that it is paused and has to be quit and restarted. This also happens if left alone with no files open.
Having pitstop plugin open or not makes no difference. This is on an imac retina 5k late 2014 with 16gbs ram and only started happening Sept 1 2017, Acrobat CC has been installed for at least a year with no issues (and other versions before that have not had this issue).
The RAM usage seems to increase much more quickly if it is an image heavy…33 votesThanks for the update Jan. Glad to know that your problem is resolved.
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Adobe Licensing Application hangs after login on Mac OS 10.15.2 (Catalina)
When trying to start the newest version of Adobe Acrobat 2017 for Mac OS on Catalina after logging in with the Adobe ID the Adobe Licensing Application hangs. See: https://community.adobe.com/t5/acrobat/acrobat-licensing-application-hangs-after-login-on-mac-os-10-15-catalina/td-p/10752118
The software is unusable.28 votes -
Acrobat icon in Windows 10 menu
I have already reported the fact that, when installing or updating Adobe Acrobat (which happens rather often), the program icon in the Windows menu is incorrect. I know how to bypass the problem by creating manually the good icon, but each time Acrobat is updated, this bad icon reappears (see screenshot).
This is a VERY long lasting bug. So please, fix it!!!
Thank you
28 votesHi,
Could you please try the following steps and let us know if the issue is resolved:
• Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
• Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
• Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
• Right click on Acrobat.exe > Send to > Desktop
• Right click again on Acrobat.exe > Pin to Start Menu… and close the window
• Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
• Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the… -
Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message
I just installed Acrobat Pro DC and the it keeps shutting down after running only 10-20 seconds. I can occasionally open a file quickly enough, but after opening file, Pro DC then shuts down. Went through Adobe troubleshooting (checked updates, Distiller, repair installation), but problem persists. Note that I did NOT set Pro DC as my default program for PDF files. My original Acrobat Pro XI is running fine.
27 votes -
Adobe Acrobat Pro DC Usage Statics Report
It would be helpful to determine how best the User from our Enterprise ID Plan uses Adobe Acrobat Pro DC application if a report that could be generated to brief the usage statistics for a period of past 60-90 days.
It would also be helpful for us to MANAGE/RE-ALLOCATE the license to a CORE USER instead of Poor Usage User
25 votes -
Adobe Acrobat Pro DC Usage Statics Report
It would be helpful to determine how best the User from our Enterprise ID Plan uses Adobe Acrobat Pro DC application if a report that could be generated to brief the usage statistics for a period of past 60-90 days.
It would also be helpful for us to MANAGE/RE-ALLOCATE the license to a CORE USER instead of Poor Usage User
23 votes -
Acrobat DC (Pro and Strandard) crashes because of memory usage
When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
The reason for the memory usage are probably the pictures in these files.23 votesThanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.
-amboo
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Single Sign On
Allow us to automate the sign in process when using Federated IDs by either implementing a reg key to default to enterprise ID and grab their AD email or something else.
19 votes -
Full-function Surface Pen/Digital Stylus input and options
Basically, make it easier to use Surface Pens and digital stylus with Acrobat Pro. Look at Drawboard PDF, a $10 purchase with lifetime updates. It is 100x more feature-rich for using pen input/stylus input. Please add this into Acrobat so I don't have to switch between PDF programs constantly. Also, for goodness sake, fix the Erase feature. It literally takes a scrubbing to get rid of a stray line while using a pen in Acrobat. Make it like every other program in the world -- when I erase one part of a pen stroke, the whole pen stroke gets erased.…
19 votes -
Support Installations and Upgrades on macOS Case-Sensitive Volumes
This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command…
19 votesHi Michael
Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.
Thanks
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User last login report
Need a user last use or logged in report. Allow admin to revoke license or cancel accounts that are not used for an extended time.
17 votes -
Have Multiple accounts
Sometimes people have two seperate adobe accounts on one computer. One for work and one personal account. we need to be able to quickly switch between accounts or be able to be signed in with different accounts on different adobe programs,
16 votes -
(Not Responding)
(Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks
16 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
14 votes
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