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507 results found

  1. I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.

    I should have been able to select the document in my document list and there should have been a DELETE option.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. notting

    1 vote

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  4. More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?

    1 vote

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  5. Acrobat Reader is terrible. Every second feature is badly broken.

    I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.

    I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).

    Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. FIll and sign feature completely broken on both Chrome and desktop.

    1 vote

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  7. The below is specific to Adobe Sign

    I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously

    game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]

    and have these visible to all within the organisation or community.

    1 vote

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    Under review  ·  7 comments  ·  Fill & Sign  ·  Admin →
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  8. I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile

    1 vote

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    Hi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert

  9. You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...

    1 vote

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  10. Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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  11. why can't you have enough people in customer service get better service from an airline

    1 vote

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  12. Getting lots of errors what is going on worked great for months now its a piece of ****

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at na2.documents.adobe.com Port 443

    1 vote

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  13. 1 vote

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  14. I haven't been able to get Adobe Sign to load for 2 days.

    1 vote

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  15. Bonjour,

    Il serait intéressant de pouvoir mettre l'heure à laquelle on souhaite que les rappels pour signature soient envoyés.

    1 vote

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  16. I can only have a signature and initials, some documents require a photo and fingerprint

    1 vote

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  17. I can't add photos to documents that require it

    1 vote

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  18. My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.

    1 vote

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  19. Adobe Sign, creating templates:
    When expanding a category of fields used (see attached picture), leave all groups expanded. I am frustrated having to switch between groups... I want them ALL open so I can just pull out the field I need. It's a pain as it is. Simply put, allow me to see ALL field options in one window.

    Secondly, ADD a feature to update the template document while retaining the original fields. Every time I update an internal document, some 5-10 pages long, I must create an all new template. What a time waster.

    Lastly, Allow me to edit…

    1 vote

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    Hi Carrie,

    Thank you for your suggestions. We will look into these.

    For your second request, it’s already available. You can make a copy of an existing template with these steps:

    1. Use the existing template to Request Signatures
    2. Enter recipients (you want to send the updated template to)
    3. Click Next
    4. Turn on Advanced editing (see screenshot)
    5. Check the Save as template checkbox at the bottom
    6. Update the document
    7. Click Send
    8. You will be able to provide a name for the new template

    Hope this is helpful.
    Adobe Sign Team

  20. When I download the completed form, it just downloads the original form with everything still blank.

    1 vote

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