496 results found

1. Signatures on forwarded documents really small

   Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....

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   Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

   Hello Stephen,  Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored? 

   Thanks in advance,  

   Adobe Sign Team

2. PDF shared cloud editing still doesn't work

   Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
   10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. uploading documents always gets stuck

   I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

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   2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

   Hello,

   Thanks for your feedback. Could you please provide some more details to help us understand the problem.

   How big is your file (size, number of pages, file format)?

   Is it possible for you to share the image file so we can investigate?

   Thanks in advance,

   Adobe Sign Team

4. Signature too small

   Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
   Thank you.
   Bruce Wigle
   brucew@mdwpa.com
   407-644-9801

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   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminWanda (Admin, Adobe) responded

   Hi Bruce,

   Thanks for your feedback. Could you please provide some more details to help us understand the problem.

   Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

   Thanks,
   Adobe Sign Team

5. Unable to fill & sign on password protected pdf

   Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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6. Can't download signed PDF

   How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF

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   Resolved  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. >kündigen

   Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
   Total dubios
   Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht

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   Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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8. File and Page limits

   Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon

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9. Erro Document Cloud

   O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

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10. Confused and Irritated

    When I place my signature there is no button to save, or complete signing. What am I supposed to do?

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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

11. love is all you need

    I hate my techers work

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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12. Unsupported file

    More than half of the PDF files I try to load return an error reading, unsupported format. Yet they open in Adobe Touch and Reader on desktop. Please look into why so many files are Adobe PDF files but are inaccessible here. Example file attached

    • 

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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13. Disappointed with Adobe

    I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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14. Loading takes FOREVER! C'mon!

    This takes FOREVER to load. Frustrating to say the least.

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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

15. Restoring Previous Versions

    how i can Restoring Previous Versions of pdf file on the document cloud

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16. Shifting Text On Save/PDF Export

    Hi! When I go to export my PDFs after using fill and sign to input text, the formatting of the text gets messed up. Everything seems to be shifting up one tick on export. It is really frustrating because I'm trying to make beautiful documents for my clients to sign for official record and even when I take the time to go in manually and readjust everything I'll find out it has shifted again. Can you please try to create total visual consistency between the data input UI and PDF exports? See attached file as a reference. It looks terrible and I don't have time to deal. I know you can do it! Thank you very much.

    Hi! When I go to export my PDFs after using fill and sign to input text, the formatting of the text gets messed up. Everything seems to be shifting up one tick on export. It is really frustrating because I'm trying to make beautiful documents for my clients to sign for official record and even when I take the time to go in manually and readjust everything I'll find out it has shifted again. Can you please try to create total visual consistency between the data input UI and PDF exports? See attached file as a reference. It looks terrible… more

    • 

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    Under review  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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17. Need to SPEED & STREAMLINE

    Your Adobe Pro Digital Signature has always taken forever to run and is extremely complicated and borderline ancient. With each "downgrade" it get sworse and now doesn;t even work. You concentrate on adding all these complicated useless fetures that nobody wants or needs and forget the basice....ACCURACY, TIMELINESS, ETC.

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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Gilbert,

    We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment.

    We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

18. Bug Found - Multiline Text Field

    RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.

    -Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro

    -Create webform by upload that PDF with the Multiline Text Field

    -Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar appears to indicate you are entering text beyond the display limit of the box

    -Submit the webform

    -Check the completed webform and see that not all of the lines appear in the completed form

    Note that when a Multiline Text Field is created during the webform creation/webform editing workflow within acrobat.adobe.com, submitted text in that Multiline Text Field is resized to fit the box when the webform is submitted. So you can view a form submission as long as there weren't too many lines for the text to resize small enough.

    Opinion: While regular PDF form creation workflow from within Acrobat's desktop software is definitely power-user centered, it seems that the Webform workflow is supposed to be more approachable to those who don't have as much experience with Acrobat. I think having an option worded like "Limit number of lines to height of textbox" or "Disable Scrolling for this field" would greatly improve the user experience. I was able to find a script that does this, and I knew how to use that script, but I don't believe that many people who use these Webforms will know how to get around this situation. The script in question:

    var myDoc = event.target;

    var f = myDoc.getField("Form[0].SubForm[0].TextField1[0]");

    f.doNotScroll = true;

    RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.

    -Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro

    -Create webform by upload that PDF with the Multiline Text Field

    -Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar… more

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello John,

    Thank you for your detail information, we have review this issue and seems to be an intended behavior. Please feel free to leave any feedback again.

    Sign in Acrobat Web Team

19. tend not using this anymore as I cannot find my way anymore in the functionalities

    very user unfriendly compared to previous version

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Margie van der Valk,

    We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.

    Thanks,

    Sign in Acrobat Web Team

20. difficult to use

    Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more than 2 hours to complete a form that should have been done in 30 minutes. If it is that difficult to edit a document I doubt very much that I will be using it to create a document as I wouldnt understand how to use it properly. If only my pension provider provided a secure portal with forms that could be submitted online then I wouldnt need this functionality. I think I can say that it is not for me

    Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more… more

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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Doug,

    We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).

    Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team