Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. IT issue

    Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. The basic functionality of your service doesn't work

    All changes I've made to the document disappear when I go to download

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. I keep trying to sigh it

    I keep trying to sign

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need help on Signature Account Settings

    Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.

    https://community.adobe.com/t5/adobe-sign/is-it-possible-not-to-get-a-signed-pdf-as-an-email-attachment-once-the-form-is-signed/m-p/8206629

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bad help experience

    I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. DC storage seems incomplete/non-obvious

    For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. autofill sucks

    Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Problem with multiple options where only one is required, but can't mark the section required

    I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bulk-change fillable fields on a document or template

    Make it possible to bulk-change fields on a signable form/template.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cookie notice is covering the sign-button

    Hi, I have some feedback regarding Adobe Sign. It is a great product that almost makes signing, and getting signature on, documents super easy.

    The 'almost' is added because your cookie notice is placed over the "click to sign"-button. This leads to people thinking they are done with the process after they have added their signature - with no possibility to know that there is a "click to sign"-button at the end completing the process.

    The button is already placed out of sight, making it hard to find, but with the cookie notice over it is impossible.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Need Easy Way to Delete a Document from Adobe Document Cloud

    I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.

    I should have been able to select the document in my document list and there should have been a DELETE option.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Type-fetch Error

    Encountering a type-fetch error! Will not download or save documents!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. NSign not available

    More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ben

    Ben Ama

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Immigration of Canada pdf file can't download

    Even I have the paid subscription, why am i not able download this immigration of Canada application form. ridiculous

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can't download signed PDF

    How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF

    2 votes

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    Under review  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fill and sign off by one error - edits save to previous page!

    I can't imagine a more broken experience than filling out an entire gd document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this every single…

    1 vote

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    Need Info  ·  4 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fill and Sign badly broken.

    Acrobat Reader is terrible. Every second feature is badly broken.

    I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.

    I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).

    Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Increase Adobe Sign user adoption with Game Mechanics

    The below is specific to Adobe Sign

    I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously

    game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]

    and have these visible to all within the organisation or community.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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