540 results found
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Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues Dear Adobe Acrobat Support Team, I hope this message finds you well.
Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues
Dear Adobe Acrobat Support Team,I hope this message finds you well.
I am writing to seek urgent assistance with my Adobe Acrobat services. I am subscribed to the Adobe Acrobat plan, paying €12.99 per month, which includes the feature to edit PDF documents. However, since Friday, your services have not been functioning at all.
I am unable to load or display any PDF documents, which has completely halted my work since Friday. I need to understand the reason for this issue and request an urgent resolution.
Attached, you will find…
3 votes -
let people use e-sign
I used the E-sign yesterday, and now it wont work. We pay for adobe and other things from our company, so i dont understand why we cant use your E-sign system..
3 votesHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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text to sig. broken
Signature for type to sign broken drawing still works but highly inconvenient
1 vote -
Beasiswa Dochtor
Bagaimanakah mendapatkan beasiswa Ph.D of Pilosophy
1 vote -
Complaint Critical Data Loss After PDF Editing on iPad (Acrobat App)
Urgent Complaint – Critical Data Loss After PDF Editing on iPad (Acrobat App)
Dear Adobe Support,
I am writing to express my deep frustration and disappointment regarding a serious incident with the Adobe Acrobat app on iPad. On April 25, 2025, I spent over two hours carefully filling out a PDF form using various free text fields and annotations while being signed into my Adobe account (Adobe ID: AE01322900059EDE).
After completing the work, I tapped “Done” and exported the file to my Dropbox. To my shock, I discovered that all my extensive free text inputs – had completely disappeared. Only…
1 vote -
Date of signatures
I've noticed recently that, when I send a document out with a date request, the date is then not carrying through when the document is returned to me, i.e. not the date stamp on the signature, but if I ask someone to separately date the document, then the dating function isn't working.
1 voteHello Richard,
We are sorry you are encountering some trouble with Request e-signatures. Could you please help us sending us a screen shot or a video of the issue you are facing? So we can triage it with specific steps.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Contact records for further use
Hi, I suggestion we can add our contacts. Si we don't have to enter each contact for signature every single time. Also, the sign platteform is buggy, I had to start over 5 times!!
1 voteHello Charles,
We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:
- Does it happened with an specific file?
- Does it happened with an specific recipient?
- Could you provide a screenshot or the document were you are seeing this?
Any information that you can provide will be really useful to triage and fix this issue.
Thanks,
Sign in Acrobat Web Team
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Flaw in Full Name Field
The esign Web Form widget is having a glitch. When you add the Name field from Signer Info, the field itself adds and looks fine. Once you save, the field disappears. It needs to be fixed. I was able to get around it by adding a text field, but that is not a required field so it does not replace the required Full Name field.
1 vote -
Improve the e-sign feature
Why does a perfectly prepared PDF document that looks good turn wonky with missing data when it is sent out for a signature?
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:
- Does it happened with an specific file?
- Does it happened with an specific recipient?
- Could you provide a screenshot or the document before and after were you are seeing this?
Any information that you can provide will be really useful to triage and fix this issue.
Thanks,
Sign in Acrobat Web Team
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Update your help docs
Please update your help docs for the new Adobe Sign (which is terrible by the way). I just need a document to be initialed and you won't let me do it ... why? Your help docs suggest clicking an 'advanced editing' button to allow for this, but there isn't one with the new system.
1 voteHi Duncan,
Thank you for your suggestion! We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Make instructions clear and updated.
Yo, why is your product so difficult to use? Come on, I'm wasting so much time.
1 voteHi,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Adobe certified signatures in network environment
When adding a certified digital signature to a pdf saved in a networked folder, the pdf often sends an error that the pdf is open by another user and can't be saved even when there is no other user. The pdf must be saved to a local folder and copied to the network and overwrite the file in order to save it. Bluebeam does not have this issue, suggesting it is a problem with Acrobat.
1 vote -
Templates won't Load, for DAYS
Templates are cumbersome to send, if they will even open. Super frustrating to need to send a document for signature and it won't load
1 voteHello Shawna,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, would you please give us more information? Like, if this happens every time or only with specific files?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Delete Webforms
I should be able to delete webforms. I should be able to change email to addresses after being created.
1 voteHello Kyle,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. At the moment we can only either hide or disable Web Forms, but since we are always looking for ways to improve we will definitely consider your request.
Sign in Acrobat Web Team
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Please debug Adobe e-sign
Adobe e-sign is a hot mess... no other way to put it. Between the client Acrobat form editor and the online version of e-sign template creation tool and e-signature tool, none of the field roles persist. This whole e-sign app needs to be better validated.
1 vote -
can't access document
You could improve your product experience by making help available. I am unable to open an e-sign document shared with me, and my only option for help under "Contact us" is an automated text/reply engine that has only a few canned responses, none of which pertain to my issue.
1 vote -
feedback for esign
I am very unsatisfied with this product. Took me over an hour and the use of a YouTube tutorial to figure out how to use the esign feature. If I am paying for a product, I expect it to be user-friendly.
1 voteHello Susan,
We are sorry you are having trouble with this feature. Could you provide more details about what could we chance to improve your experience using e-sing?
Thanks,
Sign in Acrobat Web Team
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Bug - text box cuts off last letter
Bug = when I add a text box > insert some text > export PDF > the text box cuts off part of the last letter. Workaround I always have to do is add a few spaces at end of text box.
1 voteHello Phillip,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you please add a picture or a video to see the specific workflow?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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100 page limit
Why is the product limited to a maximum of 100 pages when inviting someone to e-sign a document?
This is extremely unhelpful and means i'll have to consider other applications to obtain digital signatures.1 voteHello Tom,
The limitation of a maximum of 100 pages when inviting someone to e-sign a document is a part of the transaction limits set by Adobe Acrobat Sign. These limits are designed to ensure optimal performance and accommodate normal usage volumes. Specifically, the page limit per transaction is set to 100 pages for most service levels, such as Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business).
This restriction helps maintain the efficiency and reliability of the e-signature process by preventing excessively large documents from causing delays or errors during the signing process.
To remove the 100-page limit when inviting someone to e-sign a document, you would need to upgrade your Adobe Acrobat Sign plan. The page limit per transaction varies depending on the service level of your account. For most standard plans like Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business), the limit is set…
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Can't Edit Adobe Web Forms Pages
Hi, we have been using adobe Web Forms for over a year now and can't complain except we hope there is a way to edit its pages. We hope you can go in to an existing web form and add, remove pages of it.
Currently, yes you can edit a web form but only the text, signature fields etc. and not the pages.
We have application forms (onboarding forms) that have 30 to 40 + pages that are constantly changing due to policy changes etc. What's happening is that once they are created and need changes, I cannot add, remove…
1 voteHello Alver,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
Sign in Acrobat Web Team
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