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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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453 results found

  1. My passport validation didnt work

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  2. My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
    Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.

    Thanks.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  3. 2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  4. I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.

    2 votes

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  5. I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. We need to be able to change the agreement without starting all over again. i.e if you realise you have missed a document or email address

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. When I create a signable document by uploading more than one document, I would like to be able to later replace one of the documents if that document is updated. As it is today, when I create a signable document from multiple documents, it is a totally nuclear document...I can't replace one of the documents unless I rebuild the whole template from scratch.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. It would be nice to be able to delete, add, or edit pages in a signable document. As it is today, if I add a page to a signable document, it's there to stay unless I create a new template. This is annoying because some documents take FOREVER to prepare because they have a lot of form fields. If I have to remove/add/change the underlying document, I have to redo the entire template. What a load of ****.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. I just want to fukcing save the file after signing it you dumb *****!!!!!!

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. Adobe sign in italiano, setup lingua in italiano ma tutti i messaggi vengono spediti in inglese !
    Per questo inizio ad usare Hellosign con il mio sito wordpress. Spero che sistemiate

    2 votes

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    Resolved  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  11. so difficult to sign in improve a bit please

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. I don't have the "Create a Template" part. I did and now it's gone. And when I had it, I was not able to "Create a Reusable Form Field Layer" which is the one thing I really need. Please Help. I've been on with support for hours and no one has helped

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    5 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    5 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  15. My god, this website sucks. Can't see how to delete a file from those uploaded. Can't sort the files that are uploaded. The 10 files that I did just upload seem to be lost or sorted in some way in the larger list of files that I already have here (and cannot delete). Been using this site and products for a long time, hoping they would improve over time. Pretty, yes, usable, not so much.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. 4 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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  17. When I currently go to sign the document, the window freezes, the page doesn't load and nothing happens. Extremely frustrating.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  19. This takes FOREVER to load. Frustrating to say the least.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

  20. it would have been nice to receive this email in 2014 when we needed it why is it now finally being sent to me??????????????

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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