632 results found
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1 vote
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Bulk replace CC for forms and templates
After setting up many forms and templates a person in the CC field has left the business. WE have to go through all the forms one by one to replace the person. Very annoying, costly and time consuming.
We require function to replace a person throughout the system in CC fields on templates. and webforms.1 voteHello Tristan,
Thanks for you feedback. We will look into this.
Thanks,
Robert -
disappointed
very slow and crashes so often then cant reopen
1 vote -
error message
Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one1 vote -
Sign app doesn’t work on Iphone
The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro
This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.
The web version says get app. However the link in unclickable! and I am in the app
3 votes -
Fehler in Sign
Adobe Sign funktioniert seit dem 12.03.2021 nicht!
1 vote -
List of signed agreements
Hi! Hope you're well.
I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.
Is there anyway to do this? It would be incredibly helpful.
3 votes -
PROGRAM DOESN'T WORK
WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!
1 vote -
Server error - and you're closed?!?!?
I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.
1 vote -
Password Protected Signature Agreements
Hello,
I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
- Tim Singstock1 vote -
Send for signature not working
I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.
1 vote -
Unable to progress request
It not allowing me to request a signature.
1 voteHello Ruben,
Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
Thanks,
—Robert -
Remove participant from template
It should be possible to remove a participant from a template
4 votes -
poor
the sign a document - is not loading up!
1 vote -
bad updates/changes
the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on
1 vote -
E-sign noy working
Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.
2 votes -
Adobe while sending for signatures
Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP
1 vote -
Broken page
https://documentcloud.adobe.com/link/tools/?group=group-sign
Page is blank? It was there a couple of hours ago!
1 voteHello Kyle,
Are you still seeing the problem? If so, please try to open it in other browser or in incognito window.
Thanks,
Robert -
Library Templates Auto Delete
Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.
2 votes -
not able to complete action
I cannot request or send signatures on forms, it instructs me to contact customer service.
Heather Kasel
hkasel@city-ventures.com1 voteHi Heather,
Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.
Thanks,
Adobe Sign Team
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