567 results found
-
電子サイン機能での日本語入力の不具合について
Acrobat Pro（デスクトップ アプリ）で、「電子サインを依頼」機能を利用する際に、不具合が生じています。
具体的には、以下の操作の際に、高い確率でエラーが生じ、操作を受け付けなくなる、というものです。
・「この文書に電子サインする受信者を追加」のコメント欄や件名に、日本語で入力
・契約書のテキストフィールドに、日本語で入力一度操作を受け付けなくなると、デスクトップ アプリを再起動するまで、不具合が続きます。
英語での入力や、テキストエディタからのコピー＆ペーストでは、このエラーは生じません。また、ブラウザ上での電子サイン操作であれば、日本語入力も問題なく行えます。
契約書の送信時に、非常に大きな問題となっており、早急の解決を望んでおります。
1 vote -
Email Message - move button below message
RE: Request e-signatures-The email sent to signers
. Most signers never read the message because the "Review and Sign" is above the message.
It would be better if the button was below the message.1 vote -
Let me spell security
I was hopeful that the password function for "Request e-signatures" would actually work this year. The password option is front and center so I thought Adobe finally got the security message. It didn't.
Here's what I am looking for: I want my customers to be required to enter a password before they can access and sign the document.
Requiring a password to see the finished, signed form is too little security, too late.1 vote -
E-signature freezing
When I attempt to complete an e-signature on the desktop app or through my documents on my hard drive, it freezes and I am unable to complete. Is there a fix for this?
1 voteHi Cassandra,
Are you trying to complete e-signature on Acrobat desktop app? Are you trying to sign your own documents or documents sent by someone else? Does it happen to all documents or just some particular ones?
Could you please share more details (and test documents if possible) so we can investigate?
Thanks,
Adobe Sign Team
-
Complaint about update
This new version of sharing documents for e-signing is terrible. Can we go back to the old version?
If not how do I cancel my subscription?
1 voteHi Rebecca,
Could you please share more details about the issue? Where did you try to share? What problems or difficulties were you facing? Could you also share screenshot?
Thanks,
Adobe Sign team
-
a glitch with right-to-left signatures
Hi, I noticed that when a customer chooses to sign his name in Hebrew- the signature showen the opposite way- from left to right instead of right to left like it should be in Hebrew
1 voteHi Uri,
Thank you for your feedback. We will look into this.
Thanks,
Adobe Sign Team
-
All documents wont display to add signature, and then shows Request e-signature services aren't available.
Having tropuble sending documents to sign.
1 vote -
Account info can't be changed
How do I remove Lee & Associates from my account? Your emails to clients state "Certificate of Completion between Lee & Associates NCSD and Lynn Otto is Signed and Filed!". I haven't been with Lee & Associates since 2012.
1 voteHi Peter,
Are you still facing the issue? We didn't see Lee & Associates in your account. Please let us know if you still need assistance.
Thanks,
Adobe Sign Team.
-
Quit sending so much spam!
Because Adobe sends so many spam emails (including to your customers), most spam filters and firewalls block your emails. We use this software to send agreements to customers to get e-signed. If you can't fix your problem of not spamming people, we'll have to go back to docusign or find another service.
1 vote -
signing in constantly
Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!
1 vote -
E-Signature funktioniert nicht
Sehr geehrte Damen und Herren,
ich habe ein Abo für Adobe Acrobar Pro. Dennoch ist es nicht möglich, E-Signaturen einzuholen. Ich bekomme die Fehlermeldung "You arenot authorized to send documents for signature". Unser Admin sagt, er kann für unsere Accounts keine dedizierte Einstellung dafür machen. Unsere Accounts sind aktiviert oder deaktiviert. Meiner ist aktiviert. Dennoch funktioniert das Einholen von E-Signaturen nicht. Bitte helfen Sie mir, dieses Problem zu lösen.3 votes -
2 votes
-
no way to remove date/time stamp from signatures now
What happened to being able to remove the date/time stamp to the signatures? Previously, it was easy to turn it off/on under settings. You need to reinstall that feature. There is no clear way to turn off the date/time stamp now.
1 voteHi Val,
Thanks for your feedback. We will look into this.
Adobe Sign Team
-
It would be helpful to have a feature to password protect documents before they are signed. In the event that the email is sent to the wrong
Add password protection for unsigned documents
1 vote -
Slow response for Signors approvers
Receiver of E-sign request is experience errors ("Network Error") and perceived slowness in switching to Management screen after signing documents and loading documents.
I understand there may be issues with Firewall and other security applications in place that could limit throughput, but Esign is an important service for enterprises and would hope some promotion to white-list appropriate websites providing this service would be communicated.1 voteHi,
Thanks for your feedback. We'll look into this.
Adobe Sign Team
-
Emerald card
I what my money
1 voteHi Orville,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.
Regards,
Acrobat web team
-
Rebecca Rodriguez
Need to sign documents found it at adobe,what do I do next
1 voteHi Rebecca,
Have you been able to get what you needed? You can sign up for a free account to try out from https://acrobat.adobe.com. Please let us know if you have questions.
Thanks,
Adobe Sign Team
-
Files not sending out for signature
Had some really frustrating when sending files out for 2 signatures they just were not being received !!!
2 votes -
Missed Opportunity of convenience
Discovered on the acrobat.adobe.com/link/home page I can drag and drop files onto the desired tool to begin the process (Request e-signature.)
After the request is completed though, it seems like a missed opportunity that the similar frame on the confirmation page does not have that functionality.1 vote -
Signatures not in the correct place
I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?
3 votes
- Don't see your idea?