671 results found
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Terrible version of Adobe Acrobat, not user friendly
This product sucks! Bring back the stand-alone version of Adobe Acrobat Pro to be installed directly on the computer. It appears that no customer clinics were performed on this version of Adobe Acrobat as it has an absolutely terrible user interface and is not in any way user friendly.
1 vote -
Cancel my account
I want to cancel my account. How do I do it.
1 voteHi Lawrence,
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Shweta
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Adobe Sign / Adobe Web Forms Zap (Zapier)
I want to request that Adobe writes a Zap (Zapier) for Adobe Sign. I am utilizing Adobe Web Forms and Sign to get my contracts signed. When the contract signatures are complete, I need to send the data I collect in the Web Forms to applications like Google Contacts and QuickBooks Online. I asked Zapier about this and they said I need to request this functionality from Adobe. Thanks! Katie Andersen, katie.andersen@collegefitoc.com
1 vote -
Datos de facturación
No encuentro donde cambiar la dirección para las facturas y he tenido que comprar una suscripción este mes y la factura ha salido con dirección antigua.
¿Dónde puedo cambairla y me pueden emitir nuevamente la factura con la dirección correcta?1 vote -
support is garbage
your authentication and support are a complete and total waste... infinte loops, not helpful support people that just disconnect chat and leave you hanging. Absolute worst software experience I have ever had
1 vote -
Feature suggestions
hello
as a user that is increasingly using the Acrobat product (and particularly Adobe cloud), I've started thinking about features that would make the product so much more useful than it already is:
- people read tons of PDFs, but these are often organized somehow, in my case by project. it would be very useful if notes, highlights can be structured more centrally, and aggregated by project. E.g. the 'top folder' (ultimate folder the user, top folder right underneath it). any highlights could potentially be 'labeled' so that these can be filtered and aggregated by topic.
1 vote -
Recovering docs that were hidden
Would like a way to recover hidden documents. Would also like a way to resend a document instead of cancelling it and resending it.
1 vote -
Adobe Reading my files other than uploaded
Adobe is reading my documents without my permission
1 vote -
Fehler (14)
Hallo,
wenn ich Dokumente öffen wird mir immer der Fehler angezeigt: "Das Dokument konnte nicht gespeichert werden. Beim Lesen dieses Dokumentes ist ein Fehler aufgetreten (14)." Ich zweimal den Adobe Reader Pro installiert und das nervt langsam. Wieso passiert das?1 vote -
Jste podvodníci.
Jste podvodníci, že za předčasné zrušení plánu vyžadujete peníze jako storno poplatek. Vnucujete nabídky na celý rok a pak chcete další peníze. Tímhle by se měla zabývat obchodní inspekce! Vaše nabídky jsou netransparentní!
1 vote -
Hate it
Yark!!! want to go back to the previous version.......
1 vote -
Too expensive for what I need
I don't keep Adobe because it is $20/mo and I only need it occasionally to fill out a PDF. If you were to offer something like $20 a year and a small fee for each use I would get on board with that. I only receive maybe three to six forms in that format that need to be filled out per year.
1 vote -
Zip file for every page
I am almost happy with this app. I do not like having to open a zip file for every page I download after converting.
1 vote -
Bad customer service
Really bad customer service, left the chat without notifying anything, waited for a reply for 5 min, and gives a reply and left the chat. the customer support agent name is Anushka.
1 vote -
non file and folder management
The File Management features are non existent, and there is no way to download all my files and folders at once, no way to copy or move whole folders to other cloud storage other than one file at a time ...
1 vote -
Cancelled my subscription because it's way too much money now.
Please note that I cancelled this subscription. The price has gone through the roof and I was able to buy, not lease, a competitor's product that does everything I need for less than you wanted to charge me to renew. Sorry, but you are charging way too much money now for this product.
2 votes -
Violation of Privacy - cannot delete agreement
you have an agreement on file for me and I cannot delete it - it does not show in my list under my privacy section.
the fact that I have to go to privacy to delete my own agreement is already obtuse. when I view the agreement the signer is associated with gmchiarelli@gmail.com, but this email address does not find the agreement.
you are violating my privacy rights by not providing a method for me to delete this file.
1 vote -
I HATE THIS
THIS THING SUCKS YOU LOCK ME OUT OF MY ACCOUNT SO HOW AM I SUPPOSED TO USE THE FREE TRIAL OR EVEN CANCEL IT WTF
1 vote -
Do not automatically unselect pdfs
Adobe scan ipad and acrobat online. Please when selecting multiple pdf items do not unselect them once an action has been carried out. i.e. I select multiple items to download and then want to delete them from Adobe cloud, but having downloaded they become automatically unselected and so I have to trawl through them all again to select and delete, which is unwieldy, frustrating (loading times) and prone to mistakes. Thanks
1 vote -
Some information on site doesn't show
It does not show the answers when I'm on chrome in a regular browser, but it does show if I go to an incognito browser. I turned off all of my extensions thinking that would potentially cause this, and it still didn't show after refreshing. I don't need it, but wanted to make sure someone knew :)
1 voteHi Paxton,
Thanks for reaching out to us. I am able to see the problem on Chromium Edge and we are looking into it.
Regards,
Acrobat web team
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