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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
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Acrobat Web

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965 results found

  1. Please stop the auto pop ups, they keep locking the app and I cannot study for law school

    3 votes

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    Hi Lalo,


    Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?


    Regards,

    Shweta

  2. I need to cancel my plan immediately

    3 votes

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  3. Convert it to excel, the data is messy

    3 votes

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    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.


     Regards, 

    Jennifer 

    Acrobat Web Team

  4. I already pay for this every single month. With this sign in info. Yet you want me to pay again to use this on my laptop, which I am tying to get up to date as my regular computer is slowly dying and I don't want to be caught w/o a functioning computer.

    3 votes

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  5. Why do I always need to contact customer care before I can convert docs to PPT?

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  6. Have 3 year subscription to Adobe Acrobat DC. Very disappointed. Unable to convert web pages to PDF. When printing web to Adobe PDF, prints uneditable images. OCR scans are negligible. When opening browsers, prompted to sign in when already signed in via the desktop version. And even after signing in via a browser, I'm still prompted to try trials for features I already have! Help is not helpful at all. Hardly anything works! WHAT IS THIS!!

    3 votes

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  7. Make clear walk-thru's which are up-to-date.

    This is by far the worst most overcomplicated tool I've ever used.

    3 votes

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  8. When you click the three dots to the right of the file (download, create, delete, combine, etc.) you have the download and delete right next to each other. Do you know how many times I have accidently deleted a file when trying to download it? There is also no undo or trash that you can retrieve a file you accidently delete. Can you please either move the download and delete buttons, away from each other. Or allow an option to undo, or restore from the trash, or a pop up that says "Are you sure you want to delete this…

    3 votes

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  9. Hi,

    I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.

    My registered ID with you is : jtghosh@rediffmail.com

    Thanking you,

    Dr Tamojit Ghosh
    UAE

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

    3 votes

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  11. I am unable to load my Acrobat Pro DC to my new computer.

    3 votes

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  12. I am so disgusted with Adobe and their approach to disabling legitimately purchased Acrobat Pro XI that I have deleted my software and purchased PDF Element6 Pro. Their price is better than yours, the utility it provides is all that I require and I only have to pay for it the one time and not be subject to Adobe's extornionate practices. I bought Pro XI bundled with a Fujitsu 1200M scanner. Go after them not me if its 'counterfeit'. I shall avoid using or recommending Adobe software from now onwards.

    3 votes

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  13. Is there a way for us to access all of the documents that we had in our account before the app changed?

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  14. en document cloud no se puede resaltar, subrayar y todo lo demás... debería de tenerlo

    3 votes

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  15. The new update is terrible. I cannot move the window anywhere. The minimize and close buttons don't work. The program is absolutely useless now. I can't even right click to snap it left or right. and clicking the x or minimize just affects the program behind it. This is not workable and I need to use this to run my business. fix this now.

    3 votes

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  16. HATE NEW FORMAT SO MUCH. WHY GET RID OF THE DASHBOARD?

    3 votes

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  17. cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
    The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
    I remove the subscription and the OTHER STORAGE comes back.

    I have tested this on the following operating systems and browsers in all combinations:
    Windows 10, Google…

    2 votes

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  18. I'm truly shock at how miserably worthless this software is. No wonder everyone in graphics worth their salt I know avoids your company like the plague. Keep working on a useless AI chatbot like it'll fix your stock dropping like a rock.

    2 votes

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  19. Tried my first document with AI Assistant. It's a 15 page PDF. I got error messages and "this document is not supported", but no information why. It's a PDF with text. What kind of AI just leaves it at that? Why can't I ask it what is wrong with the document. Is it really AI if it's just following pre-programmed messages that don't give you any actual infromation? "An error occurred" is not an appropriate response and then that's it. So far not impressed with Adobe's versions of AI. It's still a flow chart of actions that are made to…

    2 votes

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  20. I do not want the prompt to come up regarding sending my PDF as a link. It is blocking part of my email and is extremely annoying.

    2 votes

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