562 results found
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Sending sms for esigning would be awesome
It would be awesome if we could send text for esigning
1 voteHello,
We appreciate your feedback and we will consider it for future updates.
Thanks,
Sign in Acrobat Web Team
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E-signature preferences
Dear Madam, Dear Sir,
Please allow me to adapt my preferences in such a way so the metric system is standard and that the box "Recipients must sign in order" is always ticked. Other preferences like the choice of British English would be very much appreciated as well.
Many thanks,
Mark
1 voteHello,
We really appreciate your feedback and will consider it for future updates. Please let us know if there's anything else that we could improve.
Thanks,
Sign in Acrobat Team
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Improvements requested
In the web browser for Adobe Sign, I want to see my signature requests with a filter for what's completed and what's still outstanding, that way I can easily see where I need to set up reminders for signers.
In Acrobat, or later in the web browser for Adobe Sign, I want to be able to edit my message to signers if I need to make a correction or add information.
1 voteHello Chrysta,
We appreciate your feedback and will consider it for future updates. Please let us know if there's anything else that we could improve.
Thanks,
Sign in Acrobat Web Team
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Send As email addresses for Adobe Sign
We need the ability to change the “reply to” or “send as” parameters for outgoing Adobe Sign agreements. Like many modern businesses, we have many separate shared mailboxes for each client or project. Users access those shared mailboxes to send and receive all communications. When sending agreements with Adobe Sign, customers receive our user email instead of the project email. As a result, customers will email the person who sent the agreement instead of the shared mailbox where communications should be sent. Ideally, this could be done on setup by requiring that “send as” is enabled only if a parameter…
1 voteHello Greg,
Thanks again for your feedback, we really appreciate you bringing us new ideas to improve our product.
Sign in Acrobat Web Team
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Store agreements in folders or add a category column
We desperately need the ability to sort agreements into folders otherwise categorize agreement so that we can sort/filer by client, project, or other groupings. The current design with ZERO sorting strongly encourages us and other consumers to purchase DocuSign instead. In fact, MOST of my team has refused to switch to Adobe sign because DocuSign can organize agreements and Adobe Sign cannot. There is no good reason for them to switch.
1 voteHello Greg,
We really appreciate your feedback and will consider it for future updates.
Thanks,
Sign in Acrobat Web Team
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cannnot send for signature
エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない
1 voteHello,
We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.
Thanks,
Sign in Acrobat Web Team
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A "JACKED UP" version of once what was good
Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW
1 voteHi Rich Lewis,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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Final 'Click to Sign' made easier for clients to know when they have completed documented
We have a lot of clients that sign the document but don't click on the final 'Click to Sign' button as it's not clearly visible. Usually it's right at the bottom of the page they are viewing and don't know they have to click this to finalise the document. We are then sending reminders to sign the document and they say they have already done it. Can the finalising of the document or acceptance of the terms and conditions be changed so it is easier for clients to know what to do to complete the signing.
1 voteHi AWB Signing Partners, we appreciate your feedback, we will take in consideration for future updates.
Thanks, Sign in Acrobat Web team.
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Unable to find a fix to signature issues
I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.
1 voteHello Annette,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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esign not showing records properly
signature request documents showed up when I first loaded the page. They then disappeared and no longer show up before I did anything, and I can no longer see them unless I directly access them by the original URL sent to me. These should show up in my dashboard!
1 voteHi,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with E-Sign documents. For further investigate this issue, could you please provide more details? For example, the steps you followed when you faced this issue.
If you have any further details or concerns, please feel free to share them. Your feedback helps us improve our service.
Thanks,
Sign In Acrobat Web Team
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The more Adobe "improves" DC PRO, the slower & Glitchier it gets, you obviously didn't think out about Google Chrome or Microsoft Edge
non user friendly
1 voteHi Rich,
Thank you for your feedback regarding the performance. We understand your concerns about the impact of updates on the speed and stability of the application, especially in relation to web browsers like Google Chrome and Microsoft Edge.
If you have specific issues or scenarios related to Google Chrome or Microsoft Edge where you've encountered problems, please feel free to share more details.
Thanks,
Sign In Acrobat Web Team
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LOUSY ON USER FRIENDLY...Getting Slower on every update
not user friendly
1 voteHi Rich,
Thank you for sharing your feedback with us. We're sorry to hear that you've had a less than satisfactory experience with our recent updates and have found our platform to be less user-friendly.
If you have specific performance-related issues you'd like to discuss, please don't hesitate to provide more details. This will help us better understand and address your needs.
Thanks,
Sign In Acrobat Web Team
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Autofill option
When sending multiple files, it is hard to sign them on the cellphone. The autofill option always makes it difficult and messes up all documents.
Not every person is that good with devices, so for them to deactivate this option is difficult.
It would be nice for Adobe to ignore this feature on devices such as cell phones, laptops and tablets.1 voteHi,
We really appreciate your feedback and understand the importance of user-friendly experiences, so your insights are invaluable in helping us improve our service.We take your suggestions seriously and will work on this for future updates.
Thank you for your patience and for being part of the Adobe community. Your feedback helps us make our platform even better.
Thanks,
Sign in Acrobat Web Team
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Template and E-Sign function is broken
This template contract doesn't work anymore after some update you rolled out. When I press E-Sign, nothing happens. I have sent this template many times before without issues.
I don't see any of the fields I had prepared.
Some pages are squashed and stretched and look ugly now.
Please help ASAP.
1 voteHi,
We are sorry you are having trouble with our latest updates and appreciate your feedback. For further investigate this issue, it will be helpful if you could provide the specific E-Sign template you are having issues with. Also, could you provide us with some information about the issues you're experiencing? For example the steps you do and any other information that you might consider important.
Thanks,
Sign in Acrobat Web Team
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Program is not working at all. Just try it and you will know what needs fixed.... everything
Your program doesn't work!!! I tried in legacy, I tried in the new version I just keep getting errors. I have used your program for many years and now I am going to look elsewhere. This is ridiculous. It is overwriting all of my pdfs and thinking I want the signer to fill in every field. It is trying to do too much now. And it doesn't work to turn off the advanced editing.
1 voteHi,
We're sorry to hear about the issues you're experiencing with our program, and we genuinely appreciate your feedback. To assist you further and to help us understand and resolve the problems you're facing, could you please provide more information? Specifically, we would appreciate the following details:
1. Steps to Reproduce the Error:
Can you provide the exact steps you are taking when encountering these errors? (Please describe the sequence of actions leading up to the errors)
2. Files You Are Using:
Could you share one or more examples of the PDF files that are causing issues? This will help us analyze the problem more effectively.
Thanks,
Sign In Acrobat Web Team
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stockage
comment procéder si le stockage des informations est complet (plus de 100Go) ? Peut-on affecter automatiquement au stockage autre ?
1 vote -
New Version No Good
Your new signing system isnt very good - it doesnt remember email addresses from history like it used to, and now signing takes longer as you can't just drag and drop signatures and dates - you need to select signature and then type of signature - wasting clicks
1 voteHello Simon,
We like to inform you that we have improved this experience by enabling drag and drop for fields and reducing the clicks it takes to add a signature. Please let us know more about what we could improve.
Thanks,
Sign in Acrobat Web Team
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Can't send multiple templates for e-signature at once.
Removal of the option to send multiple forms for e-signature is a HUGE step backward and the only reason I was using this service to begin with. Bogging down everyone's emails with multiple requests is neither "easier" or "more effective." Combining files does not allow for multiple signature lines either so there isn't even an alternative to the old functionality of e-signing.
1 voteHello Alexandra,
We are sorry you are having trouble with this experience and appreciate your feedback. We are actively working on improving this experience.
Thanks,
Sign in Acrobat Web Team
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Signature
Trying to send a document for signature and it keeps saying "something went wrong". Been trying for over 30 min.
1 voteHello,
We are sorry you are having trouble with this feature, could you provide more information about it? For example if is with an specific file, the steps you do and any other information that you might deem important.
Thanks,
Sign in Acrobat Web Team
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Attachment Option No Longer Available
A few days ago I realized the option to include an attachment had been removed from E-Sign. I'm not sure what drove the change or if the problem is on my end, but it's really disappointing to not have the attachment option any longer.
1 voteHello Kristy,
To add an attachment field to the document, follow the next steps:- Open the desire file with request signature.
- Add recipient.
- Click continue/okay.
- On Left Hand Panel, scroll and click "view more".
- Scroll down until you find "Attachments"
- Click on "Attachments"
- Click on the document and place the field
With this, the recipient should be able to attach a file to the agreement
Hope this helps and let us know if you have another issue.
Thanks,
Sign in Acrobat Web Team
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