729 results found
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New Interface is Awful
the older version was much easier to navigate, the new Adobe Sign shows documents but not recipients of who they are sent to which is annoying when sending the same document to multiple customers, we now have to click on each document to see who it was sent to whereas previously it was shown right next to it.
1 vote -
New Adobe is inefficient
Once a document is signed, there is no longer a button to Send another document or go to the Manage agreements. You have to go the long way back to Document Cloud then E-Sign. Its a time waster.
1 vote -
Your new interface is not useful at all
It has become very trying to use your new interface for adobe sign.
The document that should be saved as templates to be completed in the future do not display the option of editing. There is also no option to delete documents that are not longer required.
This new interface has slowed down my pace of work and it is considerably affecting my ability to use the tool.
I will expect this to be fixed over the next couple of days or I would better chose an alternative that is designed for productivity and not to make me waste my…
1 vote -
I do not like this new update ...AT ALL
I need to be able to see who I've sent a document to without opening the document. I send the same document to several people daily and must keep track of who has signed and who hasn't. The ability to see this information was one of the reasons that I chose to continue with Adobe Sign after the trial period. This new platform sucks and has added hours to my workday and makes running my business difficult. Please add the ability to see who has and has not signed without opening several documents
1 vote -
Update is Awful
I can't see who I sent all these agreements to without clicking on individually. This is such a dissappointment and will force me to find another solution. I used to be able to see visually what I sent and who. My documents in many cases say the same thing, so this makes this way incredibly hard.
1 vote -
not happy, jan!
where are all the files i had in my account? how do i find the signed ones if they all have the same name and not that of the recipient? wtf did you do to the interface to make it such a load of ****!!! i am in the middle of sending out and receiving a large amount of contracts and i log in to find it has all changed and is useless. when will this be fixed? ( i rang your helpline to be told 'sorry' but no explanation or help!
1 vote -
Adobesign interface is disorganized and not user-friendly
This new interface is AWFUL. Here are a few things that are missing:
- easy access to my templates
- easy access to my unsigned agreements
- no dashboard view/information of the signer (if all my agreements have similar names - I don't know which any of them belong to)
- easy view of all signed agreementsYou've designed this to look like dropbox... which makes no sense. We need to be able to access legal information on here. SORTING everything by date makes no sense at all.
Every year adobe makes updates to what was once echosign... and every…
1 vote -
cannot re-send files for signature from cloud
The option to re-send a file is no longer available. Please re-instate this vital feature.
Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.1 vote -
sending reminders
How do I send reminders with the new document cloud interface???
1 vote -
Reminder
Put back the Reminder option.
1 vote -
Once again you change things without asking.
How can you improve the experience? Maybe stop breaking things and give some, or may be any warning whatsoever that you're going to completely drop applications from your service.
Yesterday I login to Adobe sign and it was the classic environment that was GASP useful and GASP had information relative to the task at hand... today I login to adobe sign and it' barely a glorified jump drive.
Where was the warning? Where's my documents older than 30 days? Where's any semblance that you people care one iota about your customers?
1 vote -
New Deisgn is Difficult
This new version is very difficult to navigate. You have to click for signature, and then filter by status just to see the documents you are awaiting signature from. Very poor design. Also, how do you remind people that they need to sign something, use to be so easy. Not happy with this new version at all.
1 vote -
reminder
please revert back to the old platform. This one is not user friendly.
HOW DO I SEND A REMINDER TO SOMEONE TO SIGN THE DOCUMENT?
1 vote -
Update is less efficient
When requesting e0signatures, we were previously able to add on a template before editing the pdf. That option is no longer here. Can you bring it back? With the current options I'll have to combine the files, organize the pages then request signatures which wastes time. This update is less efficient.
0 votes -
No way to delegate signature in desktop app
There is no way to delegate signature from one person to another in the Adobe app for Microsoft on my PC. I have to log in online to do so. For agreements that I have originated, if later decide one or more signatories should be swapped out.
0 votes -
ERROR EN EL SERVER, NO PERMITE SUBIR ARCHIVOS PARA FIRMAR ELETRONICA
AL INTENTAR SUBIR ARCHIVO PARA FIRMA ELECTRONICA SURGE EROR EN EL SERVER
0 votesHello German,
We wanted to let you know that the issue affecting document sending has now been resolved. You should be able to send documents for signature again without any problems.
We’re truly sorry for the inconvenience this caused and appreciate your patience while it was being addressed.
Please let us know if you’re still experiencing any trouble or if there’s anything else we can assist you with.
Sign in Acrobat Web Team
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Document signature delay (pre meeting preparation)
It would be great to be able to prepare a document for signature so that during an online meeting while discussing the document we can simply push it out to be completed...
if you have mulitiple documents, applications etc, they could be completed very quickly as opposed to sending them after the meeting and waiting for the clients to complete them.0 votesHello Daniel,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Stop Resending the form
This form continues to send to the client daily even though it's already signed. Why????
0 votesHello Denise,
We understand you are encountering some trouble with our feature in Request e-signatures. We apologize for any inconvenience this may cause.
We are currently reviewing your case.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Password issues with E-Signature
In the newest version, specifically for e-signature, you need to add the area to allows the document to come back to the sender password protected. IRS regulations require that documents be password protected.
We can send it out to the client with a password, but it no longer has the option to add a password when it comes back from Adobe saying the signatures are completed. I had to chat with one rep and call and speak to another to get it reverted to the old version in the app. Which I prefer to use my browser and no longer…
0 votesHello,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
If you have any further questions or concerns, please do not hesitate to contact us.
Sign in Acrobat Web Team
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Automatic Name of your Adobe sign send for signature
Hello. the new adobe sign doesn't automatically make the name of the document the name of the first attached file. It automatically names it binder. Could you update this please
0 votesHello Jessica,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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