721 results found
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cannot re-send files for signature from cloud
The option to re-send a file is no longer available. Please re-instate this vital feature.
Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.1 vote -
sending reminders
How do I send reminders with the new document cloud interface???
1 vote -
Reminder
Put back the Reminder option.
1 vote -
Once again you change things without asking.
How can you improve the experience? Maybe stop breaking things and give some, or may be any warning whatsoever that you're going to completely drop applications from your service.
Yesterday I login to Adobe sign and it was the classic environment that was GASP useful and GASP had information relative to the task at hand... today I login to adobe sign and it' barely a glorified jump drive.
Where was the warning? Where's my documents older than 30 days? Where's any semblance that you people care one iota about your customers?
1 vote -
New Deisgn is Difficult
This new version is very difficult to navigate. You have to click for signature, and then filter by status just to see the documents you are awaiting signature from. Very poor design. Also, how do you remind people that they need to sign something, use to be so easy. Not happy with this new version at all.
1 vote -
reminder
please revert back to the old platform. This one is not user friendly.
HOW DO I SEND A REMINDER TO SOMEONE TO SIGN THE DOCUMENT?
1 vote -
No way to delegate signature in desktop app
There is no way to delegate signature from one person to another in the Adobe app for Microsoft on my PC. I have to log in online to do so. For agreements that I have originated, if later decide one or more signatories should be swapped out.
0 votes -
ERROR EN EL SERVER, NO PERMITE SUBIR ARCHIVOS PARA FIRMAR ELETRONICA
AL INTENTAR SUBIR ARCHIVO PARA FIRMA ELECTRONICA SURGE EROR EN EL SERVER
0 votesHello German,
We wanted to let you know that the issue affecting document sending has now been resolved. You should be able to send documents for signature again without any problems.
We’re truly sorry for the inconvenience this caused and appreciate your patience while it was being addressed.
Please let us know if you’re still experiencing any trouble or if there’s anything else we can assist you with.
Sign in Acrobat Web Team
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Document signature delay (pre meeting preparation)
It would be great to be able to prepare a document for signature so that during an online meeting while discussing the document we can simply push it out to be completed...
if you have mulitiple documents, applications etc, they could be completed very quickly as opposed to sending them after the meeting and waiting for the clients to complete them.0 votesHello Daniel,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Stop Resending the form
This form continues to send to the client daily even though it's already signed. Why????
0 votesHello Denise,
We understand you are encountering some trouble with our feature in Request e-signatures. We apologize for any inconvenience this may cause.
We are currently reviewing your case.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Password issues with E-Signature
In the newest version, specifically for e-signature, you need to add the area to allows the document to come back to the sender password protected. IRS regulations require that documents be password protected.
We can send it out to the client with a password, but it no longer has the option to add a password when it comes back from Adobe saying the signatures are completed. I had to chat with one rep and call and speak to another to get it reverted to the old version in the app. Which I prefer to use my browser and no longer…
0 votesHello,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
If you have any further questions or concerns, please do not hesitate to contact us.
Sign in Acrobat Web Team
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Automatic Name of your Adobe sign send for signature
Hello. the new adobe sign doesn't automatically make the name of the document the name of the first attached file. It automatically names it binder. Could you update this please
0 votesHello Jessica,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Old Version Please
Adobe E-Signatures update is just as awful as the last time you tried to update. Please bring back feature to revert back to old version.
0 votes -
Mobile adobe sign
Be nice if we could actually use the template on the mobile side. To be able to send documents off for signature while traveling
0 votes -
allow email message to be edited
Why do you not allow Adobe sign to have the message that gets sent with the document for signing to be EDITED? Your customer service, who spent 20 minutes figuring it out because they had no idea, says we have to upgrade our plan to do. so you take every opportunity to swindle more money out of us. I am so disappointed in Adobe and your mediocre service, it makes me want to leave for a better service.
0 votes -
NEED BULK SELECT CANCEL REMINDER OPTION
no way to bulk cancel agreements that are set on reminders. total garbage. Need to add that feature yesterday. forget this AI **** it's useless just program good features into the tools
0 votes -
Editable Binder Documents
Edit one document in Binder / Correct Agreement.
Would like to request to allow for editing / removal of specific documents after sending an Agreement for Signatures.
Currently, when sending multiple Documents, the Agreement puts all documents into 1 binder. This proposes the issue of being unable to ammend / correct any documents after they have been sent. For example, sometimes a tenant will request a modification to be made to one of the lease documents. We would like to be able to remove that one document from the binder and add the new version without having to create a…
0 votes -
FIX UR BROKEN WEBSITE PLEASE
Many problems lately:
1. I rename a document to remove a SIN number before sending it out to be signed, and after hitting send it reverted back to the original file name sharing sensitive information! Happened multiple times.
2. I send a document out to be signed and somehow the names and locations of the signatures get switched or mixed up after I hit send, after reviewing multiple times, this has happened with several clients.
3. Bring back the option to review before sending an e-signature, that window pop up needs to clearly be brought back as so many issues…0 votesHello Robert,
We are sorry you are experiencing trouble with our product . We are triaging your issue and are gathering more information to understand the problem better. Please bear with us while we resolve this situation.
Than you!
Sign in Acrobat Web Team
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Issue with AdobeSign
When signed, documents are missing ticked boxed and some text runs off the page. It was fine when I sent it for signature. I've just asked and the recipients don't see the ticked boxes either
0 votesHi Susan Christie,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If there is any other information that you found relevant to share, let us know. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Sign then send option was nice and an efficient option
With the update to the e-sign functionality, it seems like you removed the "sign then send" function, where the initiator can immediately e-sign the document before it emails out to the next recipient. This was a nice option, and would be great if it could be added back. thanks.
0 votesHi Justin,
We are sorry you are experiencing trouble with the new feature .
Regarding the Sign then send feature, despite it is indeed not explicitly present in current version of Acrobat Web, it is possible to sign the document before send it for signing to desired recipients by following this steps:
- Start Fill & Sign with desired document
- On entering Fill & Sign you can add a sign from the left hand panel
- After doing this, you can click on the "Request E-Signatures" button to send this document for signing.
We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
Open the agreement draft experiencing the issue.
On the left panel, scroll down and click "View more".
Click the "Switch to legacy version" link.
This will switch you to the earlier version…
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