5265 results found

1. NO MORE TEST ACROBAT PRO

   Como quito la pestaña "Pruebe Acrobat Pro"?

   NO QUIERO HACER LA PRUEBA

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2. NOT enjoying PDF

   Editing a PDF is impossible. The websites crashes at least 3 times while I try to relocate some items on the page. this should take no more than 20 minutes and I end up sitting for hours trying to figure out what is wrong with this application. I have the paid version and it works sometimes. How can I possibly fix this

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   Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

   Hi Carol Donato,

   
   

   Thank you for contacting us. Can you please apprise us with the following information to assist you better:

   1) Could you please share the workflow and the file in which you faced the issue?

   2) Does it happen for all files or with any specific document?

   
   

   Thanks,

   Acrobat Web Edit Team

   
   

3. New AI popup blocks my content

   Hi there! I'm trying to use the search function in a PDF, but this popup encouraging users to use the new AI tool is actively blocking the search results I'm trying to review. Users should be able to clear the prompt so that people who are not allowed or don't want to use AI can still use the CTRL+F function as intended. I am unable to use AI in my work, which inherently requires human discernment. An annotated screenshot of the issue is attached. Thanks!

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4. No Thanks

   Make it less complicated and affordable!

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5. Signature placement

   When signing the form, the signatures do not appear on the designated space, but rather just at the bottom of the form. Please fix this. Documents need to be signed in the correct location they say to sign.

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   Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hi Brandon,

   We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, can you please explain the steps you took before encountering the issue of the signature fields placement? That'd help a lot!

   If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

6. Disable Adobe Cloud Storage permanently and/or make explicitly choosing opting in a requirement

   Some sensitive documents were inadvertently moved to your cloud storage because there is no clear way to disable this. The recent TOS controversy makes it clear that Adobe's cloud services are not safe for users, but that this happens automatically and is opt-out (rather than opt-in) indicates that Adobe prefers having access to users' sensitive documents.

   This is completely unacceptable and that I am now finding documents stored on Adobe cloud that I DID NOT OPT TO UPLOAD is an enormous privacy violation.

   You NEED to make it clearer and easier how one can disable Adobe Cloud access and ensure that documents are stored ONLY on personal PCs.

   Some sensitive documents were inadvertently moved to your cloud storage because there is no clear way to disable this. The recent TOS controversy makes it clear that Adobe's cloud services are not safe for users, but that this happens automatically and is opt-out (rather than opt-in) indicates that Adobe prefers having access to users' sensitive documents.

   This is completely unacceptable and that I am now finding documents stored on Adobe cloud that I DID NOT OPT TO UPLOAD is an enormous privacy violation.

   You NEED to make it clearer and easier how one can disable Adobe Cloud access and ensure… more

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7. 편집 과정에서 시스템 멈춤

   안녕하세요. pdf파일을 재편집할 때 컴퓨터 장비가 멈춘다거나 로딩 시간이 느립니다.

   재부팅을 하고 다시 로그인을 해도 여전히 멈춰있습니다.
   웹사이트>내파일> 편집 으로 진행한는데요. 앱을 다운받으면 해결 되나요?

   광고 집행 스케줄이 있는데 시간을 맞추지 못해 비상입니다. 도움 주실 수 있을까요?

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8. Product not working

   My files are not sharing to adobe cloud or getting emailed to recipients.

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9. Can't find data useage figure on admin pages

   In the account pages I can't find how much of my data allocation is being used. This should be more prominent.

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10. оо

    2 раза загрузил документ (3 страницы) чтобы преобразовать пдф в док, сайт 2 раза завис и выдал ошибку и теперь закончились бесплатные обработки) дайте подзатыльник своим прогерам криворуким

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11. Add the Text Replacement Tool in Review Mode!

    As many other users already demanded: PLEASE add the full set of commenting tools or at LEAST the Text Replacement Tool in cloud based documents. I don’t understand why this is still not integrated… users demanding it since 2019 according to the comments here. It is essential for the workflow and seems to be such a little thing, that could make working with feedback from clients so much easier.

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12. Adobe Reader old version

    Adobe Reader old version

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13. difficult to use

    Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more than 2 hours to complete a form that should have been done in 30 minutes. If it is that difficult to edit a document I doubt very much that I will be using it to create a document as I wouldnt understand how to use it properly. If only my pension provider provided a secure portal with forms that could be submitted online then I wouldnt need this functionality. I think I can say that it is not for me

    Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more… more

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Doug,

    We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).

    Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

14. Broke adobe sign

    The adobe sign app does not work. The adobe sign web browser does not work.
    Please fix this

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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Aussie,

    We are sorry you are experiencing trouble with the software. We see you have previously sent a comment regarding something similar. Do not worry since we will work on this matter asap. We are triaging your issue and are gathering more information to understand the problem better.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

15. Issues with initials on contracts

    There is something wrong with your "initials" for contracts. The client is trying to do it, but when it comes back to me the signatures are there, but the spots for initials are blank/missing.

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    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tammy,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. 

    Can you please send us the document you are having issues with? And if possible, a brief explanation of the steps you took before the problem arose.

    Thanks,

    Sign in Acrobat Web Team

16. Przykro mi że tak duża firma wypuszcza takie dno

    Ta aplikacja to jest żart, wprowadzone zmiany nie pokazują się w zapisanym pliku PDF
    Jak można za coś takiego płacić?!

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17. worst experience ever

    the worst experience. way too complicated

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18. bad technical team and customer service team

    I had a very bad experience with your technical team by spending an hour still cant resolve the issue of my downloading your software on my laptop. Hence I have decided not to use your software and wanted to refund and cancel my subscription

    And your team member is super unhelpful. I just want to cancel my subcription and refund since I just subscribed it TODAY.

    Your this customer service keep putting my onhold for checking, which I had no idea what else to check since I already said I do not want to continue.

    He keeps talking and insisting me to stay by offering my discount or free service. and most importantnly, he did not allow me to speak, he just jumped in to speak while im speaking

    very rude customer service and till date, i still do not know if my plan will be cancelled and refunded.

    please look into the case and improve your service

    technical team and service team are both failed and not competent at all

    I had a very bad experience with your technical team by spending an hour still cant resolve the issue of my downloading your software on my laptop. Hence I have decided not to use your software and wanted to refund and cancel my subscription

    And your team member is super unhelpful. I just want to cancel my subcription and refund since I just subscribed it TODAY.

    Your this customer service keep putting my onhold for checking, which I had no idea what else to check since I already said I do not want to continue.

    He keeps talking and insisting… more

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19. Es ist zu langsam

    Es ist häufig zu langsam

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20. ABSOLUTE RUBBISH

    YOU ARE ABSOLUTE RUBBISH, TRASH, GARBAGE !
    ALL I WANTED WAS TO EDIT ONE SINGLE PDF DOCUMENT !
    I WENT ONTO YOUR SITE AND TRIED INSTALLING YOUR APP !!! BIG ******* MISTAKEEEEEEE !!!!!!! FIRST TAKES ALL MY PAYMENT DETAILS GOD FORBID YOU DON'T GET YOUR ******* MONEY ! THEN IT ******* MAKES ME, OBLIGATES ME TO INSTALL CREATIVE CLOUD DESKTOP APP !!! I DON'T WANT THIS **** !!! I DO NOT WANT THIS SHOVED DOWN MY THROAT !!! IT CRASHES, IT FREEZES, IT RESTARTS MY PC, IT IS ******* BUGGED OVERLOADED PIECE OF **** WHICH DOES NOT HELP ME IN ANY WAY !!! I HAVE TO WAIT FOR THIS **** APP TO LOAD, CHECK, VERIFY, UPDATE, ******** MOM AND WHAT KNOWS WHO ONLY TO BE ABLE TO DOWNLOAD ACROBAT READER PRO FROM INSIDE IT !!!! LIKE A ******* DISGUSTING PARASITE I HAVE TO WAIT FOR IT TO ANALYZE, VERIFY, DOWNLOAD MY INSTALL IT IS TAKING A BILLION YEARS !!!!!! EXTREMELY DISSAPPOINTED AND DISGUSTED, WILL AVOID LIKE THE BLACK DEATH ! I ABSOLUTELY HATE YOU !

    YOU ARE ABSOLUTE RUBBISH, TRASH, GARBAGE !
    ALL I WANTED WAS TO EDIT ONE SINGLE PDF DOCUMENT !
    I WENT ONTO YOUR SITE AND TRIED INSTALLING YOUR APP !!! BIG ******* MISTAKEEEEEEE !!!!!!! FIRST TAKES ALL MY PAYMENT DETAILS GOD FORBID YOU DON'T GET YOUR ******* MONEY ! THEN IT ******* MAKES ME, OBLIGATES ME TO INSTALL CREATIVE CLOUD DESKTOP APP !!! I DON'T WANT THIS **** !!! I DO NOT WANT THIS SHOVED DOWN MY THROAT !!! IT CRASHES, IT FREEZES, IT RESTARTS MY PC, IT IS ******* BUGGED OVERLOADED PIECE OF **** WHICH DOES NOT HELP ME IN… more

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