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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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6344 results found

  1. No load, dark screen

    Hi, your merge pdf option in web browser does not load. It is a black screen with no selectable on it. Please fix this otherwise there's no point in me or my colleagues paying for this service.

    2 votes

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    2 comments  ·  Combine files  ·  Admin →
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  2. Unsharing a PDF should not remove any comments

    Unsharing the PDF removes comments collaborators added during their review of the PDF (added at such time when share was permitted). It's really not acceptable for unsharing a PDF to affect the comments in any way! :( Please fix this.

    6 votes

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    14 comments  ·  Commenting  ·  Admin →
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  3. Organizing Pages does NOT save.

    Incredibly Frustrating Software. The application has failed to save my changes four times now and has made me completely re-do my PDF every single time. Very laggy. Will not recommend to others.

    1 vote

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    1 comment  ·  Organize Pages  ·  Admin →
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  4. dOWNLOAD AGAIN

    i NEED TO REINSTALL MY fILES

    2 votes

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    0 comments  ·  Subscription  ·  Admin →
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  5. Quiero cancelar la suscripción

    Quiero cancelar la suscripción

    2 votes

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    0 comments  ·  Home  ·  Admin →
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  6. Best Audio Converter to Export MP3 to FLAC Format.

    3 votes

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    7 comments  ·  Other  ·  Admin →
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  7. план

    Добрый вечер!

    Прошу удалить мой план! причина в том, что я не буду пользоваться Adobe и забыл во время отключить от платежа. прошу вас удалить платеж. с уважением!

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  8. Misleading “Free” PDF Tool – Wasted Time and Trust

    This is incredibly misleading. You advertised a “free” PDF editing tool, got me to sign up and hand over my details, and then blocked the actual features behind a paywall. That’s not free - it’s bait.

    If it’s only a trial or limited access, say that upfront instead of wasting people’s time. This kind of tactic just destroys trust.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  9. Bug in Organize>Split Pages

    Open multi page PDF file; Click Organize Pages > Split.
    The modal that opens is formatted strangely and is unusable.

    1 vote

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    1 comment  ·  Edit PDFs  ·  Admin →
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  10. Bug

    My PDF does not save changes anymore.
    Even after clicking on "save" and getting a confirmation, all the changes disappear when opening the documents once more.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. App Repeatedly Fails To Save

    This app sucks. If you like typing thing 8 or 9 times, only for your changes NOT to be saved... you will love it.

    Oh... and it will time out within seconds of starting to save.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  12. You've gotten too expensive to be useful!

    I do not want your AI feature and I do not appreciate having it forced on me for $25 a month. I want Adobe Acrobat Pro like I've always had and without all the extra things you are adding on to run up the price. For personal use, $25 a month is ridiculous! Is this all you have to offer me because if it is, I'm going to be forced to search for another product to replace Acrobat Pro. You are pricing yourself out of the market for the personal home user. I'm disappointed!

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  13. Stop Acrobat extension ad

    Stop so many constant pop up messages, "Add the Acrobat extension to your browser", etc. How can I turn them off?

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  14. Horrible business practices

    If you’re going to charge someone for 30 days they should have access to the product during those 30 days. I had a 7 day free trial and missed the deadline to cancel (my mistake) so I’ve been charged for the next month. But my access to the software gets cut off immediately? Frankly that’s theft. I’ll never use another Adobe product.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  15. why i have to upload a page?

    why i can't create a new empty page???? why i have to upload a page? im getting crayz rn!

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  16. Not saving changes, unable to download

    Not saving changes and not allowing for downloads. Terrible application, do better please.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  17. Inconsistent UX for Marking Up Edits

    The UX is inconsistent for seemingly no reason. The way editing tools appear and what's available can vary, even if a file is exported and shared the exact same way. In a recent instance my team experienced, a designer made 2 versions of the same poster and shared each PDF as individual links for us to review. One poster had the "Strikethrough Text" editing tool as an option while the other poster did not, as seen in this screenshot. That tool is also not available in the sidebar menu of tools.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  18. Maybe fix the user interface to be more friendly

    This interface is not user friendly at all. How am I supposed to change a PDF that is signed into a fillable document for the client?

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  19. Adobe is creating products that are worse not better

    The image of the PDF looks like aboslute ****!

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  20. terrible interface cannot find what needed

    terrible interface, simply wanted to download the shared pdf could not find the download button... really frustrating giving up using your tolls offering only tons of utils at payment and not simple tools really needed by normal people

    1 vote

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    0 comments  ·  Other  ·  Admin →
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