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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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Feedback for Document Cloud Web

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6418 results found

  1. No load, dark screen

    Hi, your merge pdf option in web browser does not load. It is a black screen with no selectable on it. Please fix this otherwise there's no point in me or my colleagues paying for this service.

    5 votes

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    3 comments  ·  Combine files  ·  Admin →
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  2. Combining not working

    I have tried to merge a few pdfs multiple times but it never finishes the merg how many times I've tried the circle never closes and then just goes back to upload the files to merge

    1 vote

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    1 comment  ·  Combine files  ·  Admin →
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  3. Unsharing a PDF should not remove any comments

    Unsharing the PDF removes comments collaborators added during their review of the PDF (added at such time when share was permitted). It's really not acceptable for unsharing a PDF to affect the comments in any way! :( Please fix this.

    7 votes

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    14 comments  ·  Commenting  ·  Admin →
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  4. How to Find and Remove Duplicate MSG Emails Easily in Windows?

    I have multiple MSG email files saved on my Windows PC, and many of them are duplicates. What is the easiest and safest way to detect and remove duplicate MSG emails without losing important data?

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  5. Error in saving docx changes

    Acrobat keeps giving the error message shown in the attached file, and won't save any changes to a docx file despite repeated attempts

    2 votes

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    0 comments  ·  Documents/Upload  ·  Admin →
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  6. Safari Functionality

    The Acrobat document upload stopped working today with Safari. First, the Select a file link didn’t work. I had to drag and drop. Then the file I uploaded disappeared from the Recents, and then when I finally located it and copied the link, it would not paste. I literally had to email the link to myself and then forward it. Not great functionality when you’re facing a deadline.

    2 votes

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    0 comments  ·  Documents/Upload  ·  Admin →
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  7. Organizing Pages does NOT save.

    Incredibly Frustrating Software. The application has failed to save my changes four times now and has made me completely re-do my PDF every single time. Very laggy. Will not recommend to others.

    1 vote

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    1 comment  ·  Organize Pages  ·  Admin →
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  8. Fix Copy & Paste for comments / Highlighted text

    Once I highlight text and add comment, I am no longer able to copy the text as an option. Can you bring that functionality back. I am using this in the web browser version.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. たまにある

    編集したファイルをダウンロードしようとすると固まって内容がリセットされるのゴミすぎる

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  10. Rubbish. Much better elsewhere on the market

    Genuinely terrible. You've put the most basic things behind a paywall and for whatever reason, a PDF takes 30 years to load when preparing for editing but that doesn't happen on smaller PDF editing providers.

    2 votes

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    0 comments  ·  Combine files  ·  Admin →
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  11. dOWNLOAD AGAIN

    i NEED TO REINSTALL MY fILES

    2 votes

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    0 comments  ·  Subscription  ·  Admin →
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  12. Adobe ESign Broken

    Adobe esign doesnt work! This website sucks. The app doesnt work either! You click request signatures and nothing happens. I just get the sorry, something went wrong notification on the website too.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  13. Too clever by half

    Too clever by half. All those configurations, all those products, and I can't read a simple pdf file without crashing. And I can't sign-in. Oh for the original product that just worked to do what it is good at.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  14. Improvements to tagging panel

    I have a couple of suggestions that would make PDF accessibility a lot easier. 1. When you add a tag to the tags tree, the entire tree closes and you have to hunt to find where the new tag is. In long documents, this is extremely time-consuming. 2. it would be great if the tags tree had a dotted line or some other indication of where in the document you are (what page). That would make it much easier when remediating long documents.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  15. SAVE OPTION

    Most of the time when I highlight or comment, the SAVE OPTION doesn't appear to save the changes.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Unsatisfactory experience

    The "Recognize text with OCR" tool isn't powerful enough.

    The words (highlighted in yellow) that I need most to be recognised can't be recognised, even after processing with Adobe OCR tool

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  17. Compress loading

    Documents have not been combining as of late, it gets stuck on the loading screen

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  18. Actually makethe plan workable

    I have been paying for a basic plan to allow conversion of PDFs to other formats and the account will not function.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  19. Unable to scroll at all, zoom ineffective

    Tried your free too because I wanted to delete 300 pages of a 400-page pdf. Unable to scroll through the pdf on Safari or Chrome browsers. NO VERTICAL SCROLL BARS. Arrow keys unreliable. Unable to zoom in or out to see what I was doing. Very difficult and persnickety to use. I would never subscribe to this tool.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  20. Lost all my work

    I spent 2 hours working on a document just for it to not save!!!! I lost everything

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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