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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


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5407 results found

  1. Compression settings are false / in reverse

    Hey guys, you have a huge error in this PDF compression platform.
    As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
    And vice versa.
    “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
    Mind blown!! Please fix.

    1 vote

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    Need Info  ·  2 comments  ·  Export PDF  ·  Admin →
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  2. change tool functionality

    the tool section functionality is HORRIBLE.. since you changed to not having to click the selection each time it is FRUSTRATING to edit the original selection (arrow, line, box, comment).

    1 vote

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    Need Info  ·  2 comments  ·  Edit PDFs  ·  Admin →
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  3. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    2 votes

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    1 comment  ·  AI Assistant  ·  Admin →
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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  4. Fix issue with deleting pages

    The organize page service is not deleting pages

    2 votes

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    Need Info  ·  3 comments  ·  Organize Pages  ·  Admin →
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  5. Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues Dear Adobe Acrobat Support Team, I hope this message finds you well.

    Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues
    Dear Adobe Acrobat Support Team,

    I hope this message finds you well.

    I am writing to seek urgent assistance with my Adobe Acrobat services. I am subscribed to the Adobe Acrobat plan, paying €12.99 per month, which includes the feature to edit PDF documents. However, since Friday, your services have not been functioning at all.

    I am unable to load or display any PDF documents, which has completely halted my work since Friday. I need to understand the reason for this issue and request an urgent resolution.

    Attached, you will find…

    1 vote

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    9 comments  ·  Home  ·  Admin →
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  6. no idia at this time

    Why am I charged for Adobe $29.37 on Aug.07/24 and $91.51 on Aug.06/24.
    If not answered correctly , I will cancel all Adobe.
    Thank You
    Dusan Trchala
    416-754-7246
    trchalad@outlook.com

    2 votes

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    6 comments  ·  Home  ·  Admin →
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  7. KI Assistent funktioniert nicht

    KI Assistent funktioniert nicht

    1 vote

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    Need Info  ·  1 comment  ·  AI Assistant  ·  Admin →
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  8. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    2 votes

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    0 comments  ·  AI Assistant  ·  Admin →
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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi laila


    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?


    Thanks,

    Ayushi

  9. useless program, glad I got a free trial, absolutely no changes. Wasted an hour so far trying to move a single text box, it still hasn't

    nothing works

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. Signature Requests going to SPAM folders

    As a home inspector, I send out agreements for electronic signature daily. Many times a week, my clients can't find the request for signature either because the Subject line does not stand out from other email and/or the request just goes to their SPAM folder.
    Anything Adobe could do to help avoid these requests going to people's SPAM folders would be much appreciated.

    1 vote

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    1 comment  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello The Legacy Inspection Group,

    We are sorry you are experiencing trouble with the email reception. Please bear with us while we try to understand this issue better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team 

  11. ****

    you made me loose 2 entire days and iwill loose my contract too. It only messes everything

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  12. Fallo en edicion

    tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  13. benefits of using Grandstream VoIP Gateways for business communication

    Grandstream VoIP Gateways are widely recognized as an excellent solution for businesses transitioning from traditional telephony to modern VoIP systems. They provide a range of advantages, including:

    Seamless PSTN Integration
    Grandstream VoIP Gateways enable businesses to bridge their existing Public Switched Telephone Network (PSTN) lines with advanced VoIP systems. This ensures a hassle-free transition without necessitating a complete replacement of current infrastructure.

    Cost Savings
    By facilitating VoIP communication, these gateways help businesses significantly lower costs associated with long-distance and international calls. They provide an economical way to retain analog systems while benefiting from the cost-efficiency of VoIP.

    Versatile Deployment
    Supporting…

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  14. Stempel

    Hiermit möchte ich Erstellung eines dynamischen Stempels für Rechnungen und Gutschriften vorschlagen. Von Vorteil wären ausfüllbare Felder, z.B. für einen Namen. Es wäre auch ein dynamisches Stempel mit "Bezahlt" und Datum hilfreich. Vielen Dank.

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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  15. Suspending comments after PDF has been shared with general link

    Currently, in the web UI for Adobe Acrobat, if you've allowed comments by sharing the document via a general link (rather than sending specific invitations), the only way to disable comments at a particular point in time is to unshare the document entirely. A more useful and user-friendly approach would be similar to the proof functionality in Workfront, where even if you've shared the PDF/document with a general link (or a combo of general link and invitations), at a certain point in time, you can suspend further commenting while still allowing collaborators to access the PDF. If they access the…

    2 votes

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    1 comment  ·  Commenting  ·  Admin →
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  16. Error occured

    Cant open this file it just says an error occured

    1 vote

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    3 comments  ·  Documents/Upload  ·  Admin →
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  17. very bad experience

    not good

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  18. PDF COMPRESSION DOESN'T WORK

    PDF COMPRESSION KEEPS FAILING. HOW DOES THIS GET FIXED???

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  19. A CLEAR AND OBVIOUS DIRECTORY FOR FILES IS NEEDED

    I cannot figure out how to get MY DOCUMENTS! On my computer. I don't want all this ****!

    1 vote

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  20. E-Signature Signing Order

    We would like to request a feature that allows multiple people to be assigned the same signing order. For example, have 3 tenants be able to view and sign documents at the same time (All 3 Tenants Assigned Signing Order 1), and then have the Landlord only be able to view and sign after the tenants have all signed (Landlord as Signing Order 2).

    For leasing services, the Landlord always has to sign last. Adding this feature would be helpful to minimize transactions so that we can include the landlord on the initial transaction. In the current format, it requires…

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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