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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Documents never delivered to signers for signature

    By making it work!
    I have submitted two documents, one with 2 counterparties, one with three, carefully ensuring that all email addresses are correct. I get an email each time confirming that the doc has been sent for signature.
    None are ever received by the signers.
    The signers carefully checked their spam folders. Nothing. Reminders are not delivered, either.

    1 vote

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  2. bring signature in front of the photo.

    Cross signature across photo not working properly. signature hide behind the photo.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Adobe Acrobat does not work.

    I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. No verification Code

    cant log in on the desktop app because havent received any verification email all day. Already turned off verification through email. Still it requires me to enter the code from email.

    1 vote

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  5. Adobe sent my document to the wrong recipient

    Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?

    2 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  6. free edb to pst converter software

    Stella edb to pst recovery software is the excellent software to recover all edb file data in to pst file this software is recover all edb mailbox items in to pst using three simple steps. This software is recover all public and private mailbox in to pst file this software is support all version 32bit and 64bit exchange edb file this software is recover all unmounted and corrupted edb mailbox items in to pst file. for more info visit this link https://www.stelladatarecovery.com/exchange-edb-to-pst-converter.html

    1 vote

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  7. I'm paying for literally nothing usable

    I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Jennifer, 

    Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it? 

    As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit. 

    Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.

    Adobe Sign Team

  8. Adobe Sign loses access to document history whenever there is a license change

    Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.

    3 votes

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    Under review  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. CHANGE "TAP TO SIGN" TO "SEND"

    YOU MUST CHANGE "TAP TO SIGN" AT THE END TO "SEND"!!! My clients never complete the electronic signature process because "Tap to Sign" is confusing - THEY ALREADY SIGNED. It should read "SEND"!

    2 votes

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Text/Images lost - only blank pages

    for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
    I have tried to move it, rename it without success

    2 votes

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mathieu,


    Thank you for contacting us.

    As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?


    Thanks,

    Harshpreet

  12. Unable to sign PDF. I have looked up how to but it doesn't work

    I am unable to sign certain PDFs. How can I fix it?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

  13. Free Unlock Password Protected Excel File

    Get access to Excel files by using this software from eSoftTools Excel password recovery software to Unlock Password Protected Excel File. This software has some instant features and methods to retrieve complex password combinations. These includeBrute Force Attack, Mask Attack, and Dictionary Attack. Users can simply use these methods. Software can run on all Windows versions up to 10. Also, it gives a demo version for free. Thses methods can work with all excel extension- xls,.xlsx,.xlsm,.xlsb,.xla,.xltm, and othrs.

    Read More- https://www.excelpasswordrecovery.esofttools.com/

    1 vote

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  14. Failure to save

    After completing a PDF, I clicked 'close' and the saving spinning circle came up. The document did not save, meaning that I have to re-do it. This is not incommon on a MacBook and sometimes iPad. The App only works will any kind of reliability on a Samsung S20 Ultra.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Inefficient screen real estate

    The side menu on the mobile app does not allow you to see the pop-up boxes and it hides the activities.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  16. free edb to pst converter software

    if you find the best edb to pst converter software and not suggest to which software is best to convert all edb mailbox items in to pst file try stella edb to pst converter software to convert all edb mailbox items in to pst file this software is convert all public and private mailbox items in to pst file this software is convert all corrupted and unmounted edb mailbox items in to pst and support all version 32bit and 64bit edb file this software is install all windows operating systems. For more info visit this link https://www.stelladatarecovery.com/exchange-edb-to-pst-converter.html

    1 vote

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  17. Terrible product! Docusign is better than you

    I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
    1:50 PM
    Adobe Customer Care Virtual Assistant
    Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
    Adobe Customer Care Virtual Assistant
    You need help using Sign or troubleshooting an issue. Is that right?
    Yes
    No
    Yes
    Adobe Customer Care Virtual Assistant
    I want to make sure I understand clearly. Which of these categories best describes your issue?
    How to sign email outlook
    Send for Signature…

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Freeze Document

    hey how are you why this can work with documents more that 19 Mg, i can request signatures is freezen whe i request the signature to that document, please helpme

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Signatures on forwarded documents really small

    Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Stephen,  Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored? 

    Thanks in advance,  

    Adobe Sign Team

  20. MSG Contacts to vCard to Import MSG to VCF tool ?

    When we talk active Microsoft Outlook, it is one of the most famous email programs antagonized incorporates. Its user-friendly schedule permits users to power with this email labor in a telling deportment. Outlook stores its sole substance file in the MSG divide. Nowadays, Outlook users may poorness to support their contacts in sort to step them from feat despairing in cases of any mail problem.

    In such a slip, dealings MSG to vCard data is one of the optimum ways out. Since VCF is founded on numerous platforms, it inc files to be the most suitable method to support Outlook…

    2 votes

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