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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5364 results found

  1. The organize page service is not deleting pages

    2 votes

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    Need Info  ·  4 comments  ·  Organize Pages  ·  Admin →
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  2. Currently, in the web UI for Adobe Acrobat, if you've allowed comments by sharing the document via a general link (rather than sending specific invitations), the only way to disable comments at a particular point in time is to unshare the document entirely. A more useful and user-friendly approach would be similar to the proof functionality in Workfront, where even if you've shared the PDF/document with a general link (or a combo of general link and invitations), at a certain point in time, you can suspend further commenting while still allowing collaborators to access the PDF. If they access the…

    2 votes

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    2 comments  ·  Commenting  ·  Admin →
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  3. Why am I charged for Adobe $29.37 on Aug.07/24 and $91.51 on Aug.06/24.
    If not answered correctly , I will cancel all Adobe.
    Thank You
    Dusan Trchala
    416-754-7246
    trchalad@outlook.com

    2 votes

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    6 comments  ·  Home  ·  Admin →
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  4. I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    2 votes

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  5. AI Assistant is not working for several days, nor in web, nor in program

    2 votes

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  6. 1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  7. Cant open this file it just says an error occured

    1 vote

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  8. I believe the feature for resolving comments in a PDF in the web UI is flawed. After I resolve comments, very often I will return to the document and they're not resolved. I can confirm I'm looking at the latest/refreshed PDF in the UI, and I'm certain my collaborators have not unresolved the comments.

    1 vote

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    3 comments  ·  Commenting  ·  Admin →
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  9. As a home inspector, I send out agreements for electronic signature daily. Many times a week, my clients can't find the request for signature either because the Subject line does not stand out from other email and/or the request just goes to their SPAM folder.
    Anything Adobe could do to help avoid these requests going to people's SPAM folders would be much appreciated.

    1 vote

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    Hello The Legacy Inspection Group,

    We are sorry you are experiencing trouble with the email reception. Please bear with us while we try to understand this issue better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team 

  10. you made me loose 2 entire days and iwill loose my contract too. It only messes everything

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  11. tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta

    1 vote

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  12. 1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  13. En el punto IV.- se debe especificar las caracteristicas técnicas de lo solicitado, cantidades y definir claramente los "otros requerimientos"
    Juegos Inflables, acuáticos y tradiciones: ¿Cuántos de cada uno y en qué localidad?
    ¿Tendrán monitores/operarios por parte del oferente? En caso de ser sí, ¿estarán debidamente identificados para que los asistentes puedan verlos?
    Servicio de amplificación, escenario y generador: Características técnicas de la amplificación, tamaño y materialidad del escenario, potencia del generador (KVA)
    Show Infantil, tipo corporeo, circense, navideño, etc: Definir qué se solicitará como show infantil, si el requerimiento es total o parcial en este punto, además incluir un…

    2 votes

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    1 comment  ·  Share files  ·  Admin →
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  14. Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.

    2 votes

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    Hello Shrenik,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Does this happen with any file type?
    • Does this happen only with multiple files?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  15. Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues
    Dear Adobe Acrobat Support Team,

    I hope this message finds you well.

    I am writing to seek urgent assistance with my Adobe Acrobat services. I am subscribed to the Adobe Acrobat plan, paying €12.99 per month, which includes the feature to edit PDF documents. However, since Friday, your services have not been functioning at all.

    I am unable to load or display any PDF documents, which has completely halted my work since Friday. I need to understand the reason for this issue and request an urgent resolution.

    Attached, you will find…

    1 vote

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    6 comments  ·  Home  ·  Admin →
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  16. Since you updated it has broken prepare a form. I can no longer save a pdf with any field (initials, signature, date, ect.) other than text and than request signatures from that saved pdf. It won't change the field from text to literally anything else.

    1 vote

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    Hello Rita,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Are you using the tool "Prepare a form" in the Acrobat Desktop app? If not, could you please explain the steps you take before facing this problem?
    • Does this happen with any file type?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. To whom it may concern,

    When I edit a PDF on this platform and download the edited file, my computer will sometimes take the name of the file that Adobe Acrobat automatically assigns.
    The name is so long the file gets an error where it cannot be deleted from my desktop. The file works, but I cannot delete it. This is the second time this has happened to me and last time it took my IT department over 2 weeks to figure out how to delete it!.

    See the following name of the file I currently cannot delete from my…

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  18. I have had multiple documents cutoff signatures when E-signing. I am wondering if someone could help me figure out why and get the signatures to show up.

    1 vote

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    Hello Jon,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  19. I am very unsatisfied with this product. Took me over an hour and the use of a YouTube tutorial to figure out how to use the esign feature. If I am paying for a product, I expect it to be user-friendly.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Susan,

    We are sorry you are having trouble with this feature. Could you provide more details about what could we chance to improve your experience using e-sing?

    Thanks,

    Sign in Acrobat Web Team

  20. l' economia circolare

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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