Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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the idea is give free then after they get use to this software then the customer have no choice to buy and pay what ever the party demands
get use to the software then pay the software what ever they required money
1 vote -
Soooo user UNfriendly
Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
Examples:
Being able to change the message that accompanies the request as you are specifying where to sign...
Integration with Outlook address book?2 votesHi Jimmy,
You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.
Thanks,
Adobe Sign Team -
Bulk-change fillable fields on a document or template
Make it possible to bulk-change fields on a signable form/template.
2 votes -
Requested feature - Edit within Adobe Sign
When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.
1 vote -
my account charges
I did not realize until now that 16.45 per MONTH has been automatically deducted from my account. There is NO way this amount is justified for the occasional PDF conversions during home use. If there are NO other cost options for these services PLEASE discontinue my account.
2 votes -
Horrific experience using this software
The acrobat is very cumbersome and doesn't work well at all. I tried to use this for a big business change we are going through and every document was returned to us due to issues we had editing it. I had to convert all files over to Apple's Preview, which worked flawlessly and allowed me to complete my project in a timely manner and without any stress. Adobe needs to review this software and redo it. It's terrible and I am shocked it is adobe brand.
2 votes -
IT issue
Recently, Adobe Sign has been lagging and sending a lot of errors.
2 votes -
Aggreged. use cases seem very short sighted on Adobe Fill and Sign.
The document detail is nice to have but poorly implemented.
I should be able to click on a document but not have the side bar open and close each time. This is annoying as ****.
1 voteHi Derek,
Thanks for your feedback. We’ll look into this.
Adobe Sign Team
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Persistent Server Errors
We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .
1 vote -
Unable to fill & sign on password protected pdf
Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.
1 vote -
The basic functionality of your service doesn't work
All changes I've made to the document disappear when I go to download
2 votes -
Unhappy with Online
I cannot edit PDFs anymore without Adobe locking up!! SUPER frustrating!
1 vote -
Sign can't work, tech support can't fix it
Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.
1 voteThank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Terrible system
When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.
2 votes -
Type-fetch Error
Encountering a type-fetch error! Will not download or save documents!
1 vote -
terrible product
word. to pdf on my resume was awful. lost most of the formatting. worthless
1 vote -
I keep trying to sigh it
I keep trying to sign
2 votes -
Need help on Signature Account Settings
Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.
2 votes -
Review Server Credentials Expired – "Re-enter your sign-in for access" HOW?
Acrobat Pro DC v. 2021.00520058
Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)
I am unable to connect to the server, check for new comments, send/publish my comments.
In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."
There is no way to do this.
Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."
There is no problem with my connection.…
1 vote -
Review Server Credentials Expired – "Re-enter your sign-in for access" HOW?
Acrobat Pro DC v. 2021.00520058
Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)
I am unable to connect to the server, check for new comments, send/publish my comments.
In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."
There is no way to do this.
Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."
There is no problem with my connection.…
1 vote
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