Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Transparency complaint

    I’ve just cancelled my account. I signed up for a $14.99 plan and suddenly you’re billing me $16.04. That’s not a big difference but I don’t like the lack of transparency and accountability on your part. If you have anything to say use my gmail account.

    1 vote

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  2. Fix it!!

    You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download

    1 vote

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  3. Editing

    Faheem

    1 vote

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  4. Files not saving properly

    My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly

    1 vote

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  5. Feature request attaching files

    Tell me the reason why I'm not able to attach files to my PDF instead of just greying out the button. Give me the reason why! This software is frustrating.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Best SEO Company

    Iaptris Technologies is Best SEO Company one of the mobile app development companies that creates high quality websites with professional mobile app developers for your business . top online marketing companies
    For More Information :
    https://iaptris.com/
    https://iaptris.com/seo.php

    1 vote

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  7. Adobe Sign Automated Setup Changes

    There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.

    Is there any best practice guides to getting the automatic signatures to line up when sending?

    1 vote

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  8. Useless and disgusts me.

    Useless charges everywhere saying free trial. Felt like I am scammed coz you guys charge useless fee as cancellation fee which should be dropped. Improve on this because we should always be able to cancel any subscription free of cost. People definitely will feel that you are scammning.

    1 vote

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  9. It not sending files

    My files are not sending

    1 vote

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  10. Why do I need a subscription for every single device to access the same product?

    why do I have to have a subscription for acrobat for every device?

    1 vote

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  11. Need more than one convert to excel try

    I am on the free plan because I am simply evaluating the app's features to determine if it will do what our company needs. However, when I am allowed only one try at a feature, like convert to excel, that is not enough for me to evaluate our different types of layouts.

    1 vote

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  12. Search terms won't clear

    After I do a search I can't remove the search from the search box. If I delete the search term the system still only shows me the search term. I can only hit the 'back' button on my browser, or go to the 'home' button to get out of this loop. Please can you look at this? Thanks

    1 vote

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  13. Web Application Navigation

    Back to Documents/Agreements list.
    After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
    When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
    Please provide the appropriate navigation on the webpages.

    1 vote

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  14. Better Filters

    The only filter available is date?
    Need much better filtering capabilities to find specific agreements in progress or completed.

    1 vote

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  15. 1 vote

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    Hi Peter,


    Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate further, could you please provide more info like file or what exactly workflow you are running?


    Regards,

    Acrobat web team

  16. Disappointed

    I've been using adobe products since the 1990's, and it seems the interface has gotten less intuitive and it SUCKS! Greatly disappointed with the products I mostly use; ID, AI, and especially Acrobat. The older versions were a lot easier to use and can readily find the actions I need. Its been frustrating.

    1 vote

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  17. pdf to word converter not working

    PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,

    1 vote

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    Hi Arjun,


    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?


    Regards,

    Acrobat web team

  18. How does Reminder system work?

    I've setup Reminders for 2 documents and they both show the next Reminder day correctly, but there is no evidence of a reminder being sent prior to that date. Just wondering what the trick is to seeing what the reminder system is doing. Eg did it attempt to send at the required time and failed, was it successful or not?

    1 vote

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  19. angry

    actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

    3 votes

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    Need Info  ·  1 comment  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 圧縮中のエラー

    最近、圧縮中のエラーが多すぎます。

    1 vote

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    Hi,


    Thanks for reaching out and apology fir any inconvenience caused. Could you please share the file with us which is causing error while compressing?


    Regards,

    Acrobat Web team

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