Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Document Cloud share file bug

    Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files…

    3 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Horrible non-user friendly product

    Please deploy software that works. I am in my 3rd night of trying to get a boy scout to stop using your cloud service to complete the Adobe fillable file, he cannot save or access it, he opened an account, and then you denied him access to his file. Now he sends me a link that wont open with an error message to download the latest version. I am using a 2 week old computer, its up to date.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bring back the ability to share Multiple FIles!

    PLEASE PLEASE... reenable the ability to share multiple files on Document cloud via a browser... It worked so well!
    How it is now with the single file only is horrid and very time consuming and does not work for sharing files that are part of the same project. A Drastic change Adobe!!

    2 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  5. why does your tool suck?

    Can not load document... what is wrong with this thing?

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  6. share button

    you used to be able to share after checkboxing mutiple recent docs now the button disappears after you click on 2 items.. Please advise on how to continue to share multiple uploaded docs. TY

    2 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  7. wont load pdf

    the pdf isnt loading....

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sharing Error

    I am trying the adobe document cloud sharing. And whenever I click the share button, an error message in red appear. "Share: unexpected error". "Sharing is temporarily unavailable. Please try again later." Please let me know how to resolve this.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can we no longer share more than one PDF per link??

    Not sure if this is a new update/change, but I no longer have the ability to share more than one PDF in a single link. If this a permanent change I will need to cancel my Creative Cloud Files Storage plan as it will be completely useless. We have the need to share a batch of files in one download link and have been using your service for years with no problems until now.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lost Ability to Share Multiple Files

    If I can't drag and drop, and then share, multiple files at once, this service becomes worthless to me. What's happened?

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop taking away functionality!

    Stop taking away functionality!

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe DC Share Issues

    When sharing multiple large files on Adobe Cloud, using the "Invite People" option, we note several issues: Some fields in digitally-signed PDFs do not appear (only works if PDF is printed to Adobe first). Bookmarks take about 30-60 seconds to appear, sometimes longer. Today, I'm noting that when the bookmark does appear, it disappears once we click on it. I've also noted that files with both attachments and bookmarks default to the attachments when opening in Adobe itself (even when bookmarks are pinned). In those cases, only the attachments are available when opening in the cloud, the bookmarks never appear.…

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  13. There needs to be a new feature to share files to facebook

    I would like to see you all add a feature were people could share PDF files right to facebook.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  14. share error

    It won't let me share anything - keeps saying share error.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  15. Restore the old interface PLEASE!

    Tools either don't work or have just been removed since the web interface was updated. I am no longer to share more than one file at a time unless I open Acrobat. :-(

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  16. I need more thorough explanations of products

    By being consistent. Different help agents say one thing and it is not true or another staff states differently.

    Please alert me when I do something my plan doesn't support.

    I was told I could Edit with the "PDF Pack"
    I was told and read I could combine files under the same plan. I now have PDF Pre mium plan as your staff stated it was the way I could do things as noted above.
    I cannot afford to pay any more for signatures and management of the PDF's. I need a thorough explanation of what I can do with…

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  17. Copy Link

    COPY LINK DOESN'T WORK

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  18. New interface SUCKS!!!!

    I'm not going to hold back, this new web interface SUCKS and seems to be getting worse!!!!! Now I'm not even able to share multiple files anymore. I don't see the share button unless I select one file at a time.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  19. copy link

    "copy link" in a shared PDF does not work in safari

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  20. HATE this and miss send and track

    I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.

    4 votes
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    13 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?

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