887 results found

1. Text callout resize wrong cursor

   The mouse cursors that show when resizing a text callout are opposite.
   i.e.
   Vertical resize cursor shows instead of horizontal and vice versa
   NE-SW resize cursor shows instead of NW-SE and vice versa
   Acrobat DC Windows Version 2021.001.20145 64-bit

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2. Enable screenshots in comments

   (Windows 10)
   When we exchange layout PDFs with our clients, they send us the PDF back with comments. It would be really helpful if you could insert screenshots via copy/paste into the comment box.

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3. Pasted dark-coloured text not legible in comment in dark mode

   Bug report:

   Dark-coloured text copied and pasted into a comment, i.e., in an 'Add note to replace text' comment, is not legible in dark mode. It appears as dark grey against the dark grey background.

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4. Please add Insert text at cursor tool to cloud commenting

   Cloud commenting from Acrobat and InDesign is an amazing idea but it feels hobbled without the insert text at cursor tool, particularly for reviewing text heavy documents. Please consider expanding the commenting functions available to cloud reviewers.

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5. auto save or ask to save on file close. USELESS TOOL! SO ARCHAIC!

   2 HOURS OF COMMENTS ON PDF - MOVED TO DIFFERENT APP, CAME BACK TO ACROBAT ONLY TO FIND MY PAGE WAS CLOSED AND ALL MY COMMENTS WERE LOST. YOUR TOOL HAS NO FUNCTION TO RECOVER WHAT I WAS DOING. WHAT A CROCK OF ****. ARE YOU FOR REAL??? WHY NO PROMPT TO SAVE ON CLOSURE LIKE EVERY OTHER PROFESSIONAL APP?

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6. Better support for keyboard shortcuts to markup documents

   I have been using Adobe products for Graphic Design and Publishing work for many years, and for most of it my co-workers and I have stuck to paper printouts and pencils for markup. Now that we're all working from home, we're relying on Acrobat and PDF markup tools and I'm so frustrated by how unintuitive this program is, compared with InDesign, which I use on a daily basis. I am used to switching from one tool to another with keystrokes that are deep in muscle memory, and I can use them in one way or another when I open Photoshop. But Acrobat's tools are extremely difficult to use. Why can't I assign keystrokes? Why are there no keystrokes for the tool I use most often ["insert text here"]. If I accidentally hit a particular key it takes me out of commenting to another area entirely and I need to undo everything to get back to commenting. I know I'm not the only person in the publishing world who is really hamstrung by the limitations of this program for working in a Covid world and, frankly, I don't expect us to ever go back to the old paper markup days. Please consider upgrading the program for people who are using it every day!

   I have been using Adobe products for Graphic Design and Publishing work for many years, and for most of it my co-workers and I have stuck to paper printouts and pencils for markup. Now that we're all working from home, we're relying on Acrobat and PDF markup tools and I'm so frustrated by how unintuitive this program is, compared with InDesign, which I use on a daily basis. I am used to switching from one tool to another with keystrokes that are deep in muscle memory, and I can use them in one way or another when I open Photoshop.… more

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7. ungroup highlighted text

   Individual, multiple text highlights are created one after another and some can become automatically grouped, making it impossible to go back and delete just one of the highlights. Please offer the option to ungroup the highlights.

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8. Keyboard shortcut to change the status to complete for review

   Would be very helpful instead of clicking through a hundret sub-menus, which is very time consuming if you have a lots of changes to do.

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9. Autosave failed and more

   Hi, I copy paste here a conversation I had yesterday with one of your help service agent (chat). It makes it quicker than re-writing everything. In summary, the automatic file saving failed on me. Indeed, when Adobe Acrobat DC software crashed, I had to close it and when reopening it, it said unable to reopen 3 of the files. I was not too worried since I had saved the most important doc under a new name one hour or so before and would have to redo just a few revision comments. But to my surprise, when I opened it, although the name was the new one, all the modifications/comments done on the 19th had disappeared and it said the last ones were done on the 15th. This means more than the autosave failed, but even the saving under a new name did not work. Here’s my conversation…
   "Hello, I worked on a document all afternoon yesterday and I saved the document with all the comments I made at 6:39 pm. Then Adobe crashed, everything freezed. I did not touch it for many hours hoping it would debug. But this morning, nothing. So, I had to restart the program, but the file - even if it has the last name I gave it - does not contain the comments and highlights made yesterday, it only contains those dated January 15th. I couldn't find the latest (yesterday's) saved version.
   Lire l’intégralité du message
   AFZAL
   I understand your issue, Dominique.
   There is a default automatic save document changes for every 5 minutes set on Acrobat Pro DC. If you have made changes to the document yesterday, the data would have been saved.
   Once you re-launch the application and open the same file, you'll find an option to restore the data. If you would have missed on this option, then we do not have an option to retrieve the data.
   I would suggest you to change the automatic save document to one minute so that you will not miss out any data. Below are the steps to change the preference:
   Edit > Preferences > Documents > Automatic save document changes.
   Let me know if that works?
   Me:
   Well that's the problem, my preferences do have the automatic saving every 5 minutes (I changed it to 1 min earlier this morning) but I don't know if the automatic save worked or not yesterday but when I had to restart the program this morning, and asked to restore, little windows appeared saying it could not retrieve the files (3).
   And then the file version of Jan 15 opened which is weird since I had saved it myself under another name yesterday. The comments an revision notes from yesterday don't show
   AFZAL:
   I understand your issue however the Acrobat is synced or has auto-saved the file version only till Jan 15th. Hence kindly request you to make the changes again and save the documents. Also, please let me know if it crashes again we can troubleshoot further to fix the crash issue?
   Me:
   This means hours of work lost, and hours of work to do again. I wonder first time why it crashed. Sooo disappointed from Adobe.
   And having to remember exactly allll the comments I made and how I wrote them won't be easy :(
   AFZAL:
   I can completely understand how much you are upset. I would request you to report to our engineering team who works on these application crashes by clicking on the below link:
   https://www.adobe.com/products/wishform.html
   You know, it's not only a question of autosave, cause I saved it under a new name after I made a lots of revision comments and underlying and still they don't appear.
   AFZAL:
   I can certainly understand your situation, Dominique. If the file was saved with a different name then the saved changes will appear in the saved file location however the data has not been auto saved due to the default changes.
   Me:
   No, you don't understand... even the changes made before manually saving it, under a new name, don't appear in that newly named file.
   AFZAL:
   If you have saved the changes to the file which you have edited, the saved changes will appear in the file which you're trying to open. Please make sure you're opening the same file and from the correct file location.
   Me:
   I do. I've been making researches since early morning (haven't had breakfast) in all my files and it's always the same file coming back... without the last modifications. The IT technician from my organisation helped me too and is as confused as I am. Anyway... Thanks for your support, I give up on trying to retrieve it.
   Isn't there a temporary file I could look in?
   AFZAL:
   I understand that you are upset Dominique, the file might have closed before you saved it or there might be permission issue on your computer according to the group policies set by your IT admin. We request you to post this feedback to our engineering team by using the wish form link below.
   https://www.adobe.com/products/wishform.html
   If there is a temporary file stored for that particular PDF, as soon as you re-launch Acrobat the application itslef will give you an option to retrieve or restore the data. As there might be a permission issue, the temporary files may not be accessible on your computer.
   Me:
   It is not a permission issue since Adobe did restore files in the past, but this time there's been a bug and it couldn't.
   Thanks and have nice day.
   13:23
   AFZAL
   Happy to help. You may receive an email with a survey link. Please take a moment to rate your experience and help us improve. Thanks!"

   So here I am, working double to on my doc hoping that I don't forget anything :(

   Hi, I copy paste here a conversation I had yesterday with one of your help service agent (chat). It makes it quicker than re-writing everything. In summary, the automatic file saving failed on me. Indeed, when Adobe Acrobat DC software crashed, I had to close it and when reopening it, it said unable to reopen 3 of the files. I was not too worried since I had saved the most important doc under a new name one hour or so before and would have to redo just a few revision comments. But to my surprise, when I opened it, although… more

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10. Animation in Adobe Acrobat and Indesign without flash

    Adobe acrobat and indesign, without flash player, are not so powerful and as attractive as before. Everything looks so plain and regular, animation and rich media oftentimes aren't working properly or worked at all. It's the opposite of progress.

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11. you all have done a great job ruining what was once a great software package
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12. Allow preference to always open desired toolbars especially the comment toolbar

    I copied the following because this user said it better than me...except he was referencing Reader, not Acrobat Pro. I am an Acrobat Pro DC subscriber. I relied on this feature in Pro 8.1 until recently upgrading.

    COPIED: I almost always use adobe ACROBAT in exactly the same way: I mostly read scientific papers and use the comment tools to highlight and/or make notes for myself. This means that almost every time I open up ACROBAT, I will want the comment tools open and it's irritating to have to re-open the comment tools every single time. #FirstWorldProblems I know, but it can't be that hard to add an option to load on startup. Or to just remember the last toolbar state.

    Thanks for your consideraton.

    I copied the following because this user said it better than me...except he was referencing Reader, not Acrobat Pro. I am an Acrobat Pro DC subscriber. I relied on this feature in Pro 8.1 until recently upgrading.

    COPIED: I almost always use adobe ACROBAT in exactly the same way: I mostly read scientific papers and use the comment tools to highlight and/or make notes for myself. This means that almost every time I open up ACROBAT, I will want the comment tools open and it's irritating to have to re-open the comment tools every single time. #FirstWorldProblems I know, but… more

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13. Text Call

    Using Text Callout after a Comment Tool (Line, Segmented Line, etc.) will not allow typing immediately, despite a blinking cursor. The user must first click the Text Callout area again before being allowed to type.

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14. transparent colour

    One of the most common things we do as art directors, design directors and creative directors is to comment on PDF's.

    In doing that we have to make boxes or circles to show where we want to make changes.

    Almost every PDF editor under the sun has Red Stroke, NO Fill as default for this reason.

    In Acrobat I have to click 3 times before I can get to set any object as no fill.

    I'm really happy to be able to change fill colour of my rectangle or circle, but at least have one of the colours in the default colour picker be transparent instead of having to double click into the Mac OS colour picker.

    And in fact why am I having to mix the colours in the Mac OS colour picker anyway.

    What is this like 1997?

    Considering every other adobe program has an extensive Adobe colour mixed and colour selection tool built in I find it very strange that you are relying on the MacOS colour picker to do this in Acrobat.

    (And please don't tell me to turn down the opacity because that affects the stroke aswell. I just want a regular old, red line rectangle with no fill.)

    One of the most common things we do as art directors, design directors and creative directors is to comment on PDF's.

    In doing that we have to make boxes or circles to show where we want to make changes.

    Almost every PDF editor under the sun has Red Stroke, NO Fill as default for this reason.

    In Acrobat I have to click 3 times before I can get to set any object as no fill.

    I'm really happy to be able to change fill colour of my rectangle or circle, but at least have one of the colours in the… more

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15. Comment Tooolbar should have the option to be always open

    The fact that you do not have the option to permanently keep the comment toolbar permanently open is a CONSTANT source of annoyance and should be changed! Open, closed, open, closed, open, closed, open, closed..... It's insanity! And opening the toolbar is laggy to top it off. I see comments that are 4 years old on this topic and Adobe has not adapted to users wishes. Please change it back to the way it used to be or provide the CHOICE to have it always open if that's your preference. Seriously.

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16. "Draw Polygon" tool - automate it

    I often use the draw polygon tool so the text is precisely identifed. To draw the polygon, as you know, I have to draw a line, stop, draw the next line, stop, draw the 3rd line, stop, etc. If I want to highlight that same text, I can simply start at one spot and drag my mouse over all the text, which is very convenient. Why cannot the draw polygon tool have a similar function? I would select "draw polygon", put my cursor at starting place, drag to ending place, and the polygon would be drawn.

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17. Make Comments Private

    Can you make comments private? i.e I want to send PDF to A&B via cloud, but I dont want A to see B comments and vice versa. Is this doable?

    So there is no way to 'segregate' participants? I am wanting to share a file with people who I do not want to be able to see other participants comments. So what is the point of sharing I hear you ask? I want to share with internal staff, but only want external invitees to comment/mark up without seeing the internal discussion about what they have to say, as it may be 'sensitive'. We dont want 2 versions of the document, one internal and one external. We just want to have more control with what information is availabe to read.

    Can you make comments private? i.e I want to send PDF to A&B via cloud, but I dont want A to see B comments and vice versa. Is this doable?

    So there is no way to 'segregate' participants? I am wanting to share a file with people who I do not want to be able to see other participants comments. So what is the point of sharing I hear you ask? I want to share with internal staff, but only want external invitees to comment/mark up without seeing the internal discussion about what they have to say, as it may… more

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18. Allow input of special characters in comments and option to display them

    Allow special characters in comments such as zero width non-joiner, non-breaking space, non-breaking hyphen, forced line-breaks (not paragraph breaks), etc. and provide an option to display them like InDesign’s “Display Hidden Characters”.

    It is an indispensable feature for workflows where copy editors and typesetters use PDF comments to correct texts that will then be imported into InDesign for review.

    Furthermore, comment text fields should allow invoking macOS Emoji & Symbols palette (see https://support.apple.com/guide/mac-help/mchlp1560/mac) to easier input.

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19. Add option to Expand/collapse at the comment level

    Acrobat (years ago) had this ability, I believe.

    Currently, we can expand/collapse all comments.
    We can also expand/collapse comments for an entire page.

    Please add an option at the comment level that would expand/collapse the replies to a specific comment.

    When a page has 30 markups, and each markup has 5 replies (yes, this has happened :-)), there are now 150 comments showing in the comment list for just that single page.

    Being able to collapse a comment thread would be a massive improvement in usability of the commenting feature, I believe.

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20. Crash when commenting on PDF portfolio file

    1. Create a PDF portfolio from any two PDF files
    2. Right click on one of the files on the left and choose Open File
    3. Go to the Comment tool
    4. Click Add Text Comment from the toolbar (the single line one)
    5. Type in a comment anywhere
    6. Click X to close the tab while the caret is still blinking

    Expected:
    Asks you to save like it does with a non-portfolio PDF file.

    Actual:
    Freezes and then crashes. Reproducible every time, occurs on multiple Windows accounts.

    After typing, if you press Esc or do anything else to move focus off the comment, the comment commits and everything is fine. If you close the tab without doing that, while the caret is still blinking, it crashes. This doesn't happen for regular PDFs, only those opened from a portfolio.

    Adobe Acrobat Pro 2017
    2017 Release (Classic) Version 2017.011.30171
    Running in remote desktop on Windows Server 2016 version 1607 build 14393.3686

    1. Create a PDF portfolio from any two PDF files
    2. Right click on one of the files on the left and choose Open File
    3. Go to the Comment tool
    4. Click Add Text Comment from the toolbar (the single line one)
    5. Type in a comment anywhere
    6. Click X to close the tab while the caret is still blinking

    Expected:
    Asks you to save like it does with a non-portfolio PDF file.

    Actual:
    Freezes and then crashes. Reproducible every time, occurs on multiple Windows accounts.

    After typing, if you press Esc or do anything else to move focus off the comment, the comment… more

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