589 results found
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Unable to use PDF Viewer
My Previous Company gave me Adobe Premium Acess now that that i don't have access to it anymore I am not even able to use adobe PDF viewer it asks me to buy premium and closes full software I need this to be fixed or else I will quit using adobe Acrobat this behaviour of the software is irritating
1 vote -
Do not allow a fixed display size to be set in the Registry when the software is installed.
When Acrobat is initialized (or just now when a popup presents "new Acrobat" settings, for AI I believe), if the suggested settings are not accepted and the user goes in and selects a document display size, that size is fixed permanently for whenever a document is opened. This can't even be changed by going into general (global) Preferences in the software. This thus presents a problem that can only be resolved by deleting the preference setting key in the Registry and thus reinstall the master preferences. (Note that this happened to me today when an Adobe screen came up and…
1 vote -
Acrobat Pro DC Changes to Reader
Every time there is an update my Acrobat Pro DC changes back to Acrobat Reader, and it is always a major pain, takes hours of my time to get the Acrobat Pro DC back again. This happens every couple of months.
1 vote -
Alter the prompt when performing an operation requiring an Adobe Acrobat Pro license you do not have a license please contact your admin
Further to Case ID: E-001161228 - "You do not have access to this feature. Please contact your IT Admin for more details" When users want to perform a task which requires an Acrobat License a dialog box is shown which says "You do not have access to this feature. Please contact your IT Admin for more details." This is prompting users who have Acrobat licenses to contact our helpdesk asking why they have lost access. This message is misleading and just plain wrong. Please change it to "Please Sign In..." This is a simple fix and its baffling how this…
1 vote -
Make the Universal Installer Truly Universal
Unify the product installation so that the same installer provides Standard, Pro, and Reader functionality based on a feature switch. Even better, include all Acrobat licenses including Reader in the licensing portal so that all users can be mapped to the appropriate product level. All users should have an Adobe login and the product should simply adapt to the appropriate license feature based on the login.
1 vote -
install time
Why did i sign up for acrobat pro. Since i signed up there has been an "Update to key features" that hasn't stopped and now I can't even use the application as originally intended. Will be cancelling and using another program if i cant get it fixed
1 vote -
can't log on ARCOtray licensing glitch
Acrobat Pro will not let me log in then it closes after a blank page pops up
There is a problem with the ARCO tray licensing1 vote -
Explain your interface reasoning?
WTF happening to your sign in process, and once i'm signed in, it directs me to upload a PDF on a website to make a change?? I can't use the application on my computer? Seriously WTF are you guys doing
1 vote -
truffa?
ho acquistato una licenza adobe nel 2022 ma non mi hanno detto che scadeva, anzi mi hanno riferito che la licenza non scadeva mai. è forse una truffa sicuramente, visto che mi chiede l'acquisto del software
1 vote -
Can' stop being charged after accidental Trial Sign Up
Our company pays for Acrobat licenses for our employees. I needed to edit a PDF urgently and could not do it. The online version was the only option I saw, and it just locked up.
I signed up for a free trial, just so I could download and use Acrobat. This worked for the urgently needed PDF but now my company credit card is being charged monthly for an account our company already pays for! There is no way to cancel this "free trial" account. Our accounting people are asking me why they are paying twice.1 vote -
why is the cloud bundled with reader???????????????????????
Do not bundle creative cloud desktop app with reader desktop app. If a container is required embed the container with standalone reader, 2 separate downloads for one install is IRRITATING as I ONLY want to read PDFs with READER NOT EDGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
My registered Acrobat XI License no longer works.
I own licenses for XI Pro on both Windows and Mac. I tried to install the old version today to compare to the new junk the acrobat team is forcing on us and my licenses are no longer valid. I pulled the serial directly from My product page in my account. Why are you invalidating licenses?
1 vote -
The software is not licenced by window standards.
premiere pro audio does not work.
1 vote -
Allow us to decline installation of Microsoft 365 plugins
Every time Acrobat updates in the background, it inserts its buttons on my Word ribbon. I can hide this section or disable the plugin, but these changes are erased with the next update. At times, the plugins also break Outlook. I don't want or need them. Can I opt out?
1 vote -
Report to manage unused licenses
I work at Petrobras in Brazil and I am responsible to manage the users licenses for de Adobe Products, Acrobat DC Pro and Creative Cloud Apps. Some users request a license but doesn´t use it. I would like to have a report that can check when the user used a product for the last. So that I can revoke the license for lack of access or use. This is very important to reduce costs and manage the licenses. Thank you.
1 vote -
Adobe Reader is changing my PC configuration without consent
Adobe Acrobat Reader is behaving like malware. I choose to use another PDF reader as my default for opening PDFs, every now and then the Adobe Acrobat Reader updates itself (also without my permission, or any option for control I can find), it takes the liberty to change my default settings for PDF files. This is not OK!
It even changes my Windows PC's default PDF reader if I make an certain changes to the Adobe Reader Preferences.
Is uninstalling Adobe Reader the only way I can fix this?
1 vote -
Install Acrobat without AGS Client
We found that installing Acrobat DC also installs the AGS Client. We want to have that suppressed. We tried creating a customized package with Updates disabled and installing the same via MSI using the /qn switch but got inconsistent results. Can we get a check option in the Customization wizard to suppress this install?
1 vote -
Bug: Offline installation with PDF maker deactivated will still install the add-in
OS: Windows 10
Acrobat: Pro, Version 2023.006.20320
Problem: Custom installation with offline installer will install PDF Maker addin/plugin though deactivated
1) The installer shall not install anything outside of the Acrobat installation paths unasked
2) There is an option to deactive PDF Maker integration into alien software, but it would still install without notice into Word, Excel etc. and browsers
3) If that option isn't actually deactivating the add-in installation, then this needs an option.1 vote -
Add an option to preferences in the desktop app to enable autoending session
Add an option to preferences in the desktop app to enable autoending sessions on closing the application - i have installed on 3 or 4, mm maybe 5 machines and Adobe licensing WF stopped working error gets incessant if forget to logout of the desktop app before closing it.
1 vote -
Adobe is a bad product and company
I do NOT appreciate that when I downloaded this program that it also downloaded extra programs and extensions that I did NOT ask for. Extremely repulsive behavior. I am deeply insulted that you would fill my computer with this garbage. I am uninstalling your programs from my computer the exact moment that I no longer need them. Please rethink the whole existence of your corporate entity.
1 vote
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