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Acrobat for Windows and Mac

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293 results found

  1. When I make a change to a file with Adobe Pro DC and try to save the file, Windows Defender is blocking access to the "Control Folder Access". It says to add the Adobe Pro DC exe file as a safe app. I can not locate the path. I have Windows 10 Creators Update OS.

    Please Advise

    1 vote

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  2. a adobe rep said in this forum the following:"Since the secured PDFs cannot be combined as single PDF and are only available as PDF portfolio. Those can only be viewed in Acrobat or Reader."

    Is there a way to convert multiple pdfs put into a single file/folder with a single password that would protect the large singlefile/folder without password pasword protecting each individual file? or work around?

    1 vote

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  3. Our agency has several custom presets when saving pdfs from Illustrator. We would like to limit one client from altering our pdfs. We can apply the security setting, however they do not save in the preset.
    Please fix.

    1 vote

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    Resolved  ·  cdas responded

    Dear User,

    Please open the file in Acrobat.Go to Protect Tool from Tools Page.
    Go to Encrypt— Manage Security Policies—New - Using passwords,public key certificates —Save as a Policy-and then choose the settings that you want to apply .
    As the policy is saved,you can apply the policy next time on-wards
    which appears as a template from Security Options(Control+D) on the file.

  4. You should be apply to apply security settings, i.e. password protect multiple files at once just like you can add a header/footer to multiple files at once.

    1 vote

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    Resolved  ·  cdas responded

    Dear User,

    You can create a new policy template from Protect—Encrypt—Manage Security Policies—New (create the new security settings that you want to apply) and save it as a template.
    You will still need to open the files individually and apply the template on each file. But this would be an easier way around.

  5. Cannot access the OK button on the security details screen. I have a small screen and it is not visible.

    Read the details in the Adobe Support Case.

    Case #0189029806

    1 vote

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    Resolved  ·  cdas responded

    No update from user.
    Does not seem to be product issue.

  6. Acrobat Pro sets some form fields to "visible but doesn't print" in my document even after I have set it to "Visible" when a digital signature is applied. I have to keep opening up old documents and fix fields that were automatically changed when I specifically set them to be "Visible" again.

    1 vote

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  7. This is a bug report.
    I used Adobe Pro DC to encrypt documents for emailing to outside agencies among other things. Today, I discovered after sending a document to a co-worker for review, the default PDF reader on Windows allows access without the password required... simply by hitting the cancel options. I spoke with the Adobe Pro help line for an hour today and they asked me to write this report. The application used is called Windows reader, when opened you cannot print or edit but you can view the document without any obstacles, I was also able to take…

    1 vote

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  8. Since last update of Adobe Acrobat Std/Pro, our engineers are not able to sign drawings cause now a predifined rectangle appears which is way too large. People have to sign at the right side of the drawings (DIN A0) with a very small rectangle. You have now to place the new predefined rectangle where top left corner have to fit with top left corner of drawing field. Therefor, you have to zoom out the document to be able to place the rectangle. That way, it's hard to see if you sign the right field at the drawing. Signing hundreds of…

    1 vote

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    1. Open a protected document with the correct password.
    2. Try to unsecure the document in "Document Properties" -> "Security", choose "no security"
    3. A pop-up asking password shows up, Enter the same correct password as used to open the document.
    4. "The password is incorrect". Cannot unsecure the document.

    OS X Yosemite 10.10.5

    1 vote

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    Resolved  ·  cdas responded

    The issue is resolved for the user

  9. When a page is spawned from a page template that contains a digital signature, the digital signature field does not retain the set "signed" action. (I.E. mark field as read only: all fields), or a script to be executed.

    1 vote

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  10. Is it possible to simultaneously PASSWORD PROTECT MULTIPLE PDF Files, from the same File Manager Directory - Without having to (repetitively) Password Proctect each of the PDF Files Individually?

    0 votes

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  11. Requesting that the Certificate Key Usage be presented on the "Sign with a Digital ID" prompt. Being able to see the key usage would ensure users are picking the certificate with Non-Repudiation in environments where users have two certificates with Digital Signatures.

    Attached is an example of the current prompt and an example of the desired prompt.

    0 votes

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  12. If I receive a protected document, I want to pw the doc if it contains sensitive info, or change the pw to our standard, but cannot due to existing permission pw.
    eg., I receive sensitive Docusign doc that is pw protected against amendment. I want to pw protect to open before I email externally. But I cannot do so because I don't have permission pw. Thx!

    0 votes

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