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Acrobat for Windows and Mac

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292 results found

  1. In our company we are using Adobe Acrobat Reader DC Version 2018.009.20044. We want to set the iProtectedView registry setting to increase security of our system, however, we found out that the value name has a trailing whitespace: "iProtectedView ". Is this an Acrobat DC issue, that the value name was misspelled? Does it exist also without the whitespace in other versions?

    1 vote

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  2. I would like to know why Hardware Rendering has been disabled when the option "Enable Protected Mode At Startup" is checked. Why is hardware rendering a security issue?

    To me this is a serious bug. You have crippled Adobe Acrobat for 3D delivery by forcing this on users.

    If you find a PDF file that has ANY javascript in it are you not only disabling the javascript but also disabling hardware rendering?

    I can kind of understand disabling javascript, although all that functionality should be able to be sandboxed. You, Adobe Developers, have full control over all the methods exposed…

    1 vote

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  3. Hello- (Feature request) May I suggest the ability to add a custom email contact etc. signature? (The address & contact one, not the legal or digital one). Our user was trying to send PDFs, and while it opens her mail (Gmail) the signature part doesn't get added on. From what I gather, it is because the programming interface and user interface can't talk to each other, they are seperate streams, maybe? (see link to similar, below)

    Anyway, if they can't communicate, maybe add the possibility of a custom email address / contact one, in a future release?

    The closest I…

    1 vote

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  4. 1 vote

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  5. Using DC Pro and my quick tool button for encryption does not work mostly, and is sporadic at best. i open the file select the security icon on the quick tools and if it allows me to use it, it is fine. most of the time,i will select the icon and the #2 selection and then nothing happens, no further pop up screen. I go back in to select the icon and the features are greyed out, forcing me to go the long way around to add the password.

    1 vote

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  6. Rather than restricting the entire document with a password, for documents published to large audiences but only some need to see specific details, allow a blurred box to be included on sections of a document that can be removed if someone enters the password specifically in that section while reviewing the document.

    This would be page-specific security, not document level security. Useful on large reports that cover many areas that are distributed on different level of an organization.

    1 vote

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  7. I have a pdf document, password protected, works fine. Password is fine, document opens on my desktop mac or any operating system. However, when I upload the document to our website: japanstudy.earlham.edu (Enrollment Procedures - 2018-19 Handbook), I receive this error message. Attached is the screenshot of the error. I cannot fix this, no matter if I change the password or try a variety of settings.

    1 vote

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  8. How do i remove the security so i can edit docs. it says i need a password ??? what's that??? I'm so frustrated this is the most non user friendly system ever for beginners!!!!!!!!! i hate it but i need the capabilities it offers!!!!!!

    1 vote

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  9. Why cant I change the signature now?

    1 vote

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  10. It's a constant waste of my time to click 'enable' to print. If I click print, I just want the GD thing to print - this is a waste of my time.

    1 vote

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  11. Client Side Request Injection

    1 vote

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  12. It takes too many clicks to digitally sign forms with signature blocks: 1 click to active to signature box, 1 to select the digital ID, 1 to sign, 1 to save, and 1 to replace the file with the signed version. I frequently sign forms with 2-4 signature fields and this gets tedious. Two clicks would be plenty.

    1 vote

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  13. We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    *Protected pdf using owner password
    *Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions

    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036

    *OK…

    1 vote

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  14. Need a area after signature to add in electronic signatures.

    1 vote

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    Hi,

    Could you please explain your issue in a bit more detail and how it affects the Fill and sign application?

    Regards,
    Sandeep

  15. Downloaded ADE 4.5.7 got this error when trying to open the how-to book
    :
    RETRECORDCOREINVALIDCLIENT_CERT

    Client certificate used with Digital Editions is invalid. You will not be able to use all the features available in this application!

    No clue why. Please fix.

    1 vote

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    Resolved  ·  amukherj responded

    I am assuming your concerns have been resolved. Let us know otherwise.

  16. We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    *Protected pdf using owner password
    *Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions

    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036

    *OK…

    1 vote

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    Hi Takuya,

    I can’t find any attachments, can you please re-attach the PDF with which you are facing this issue.

    Thanks
    -Pratyush

  17. You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.

    1 vote

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  18. I don't know how I have protected the file, was not intentionally. How could I reverse it if I don't know the password? I think cause I fill the form in my computer I should be able to reverse do I? Please I need a help with it. tjhanks

    1 vote

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  19. Hi, Once a receiver has opened a password protected file, it should be possible to remove the password if one wants. I am too sick of this.
    As an example, I get monthly bill from the Mobile operators for just few dollars. The bill needs to be uploaded for claim. Currently I have to take the print the PW protected file first, then scan the printed copy and save it and then again upload it

    1 vote

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    Resolved  ·  cdas responded

    Document Open Password cannot be removed unless document editing permissions are given to the password. So ,considering the issue resolved.

  20. When I make a change to a file with Adobe Pro DC and try to save the file, Windows Defender is blocking access to the "Control Folder Access". It says to add the Adobe Pro DC exe file as a safe app. I can not locate the path. I have Windows 10 Creators Update OS.

    Please Advise

    1 vote

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