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Acrobat for Windows and Mac: Creating PDFs

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Bug - Combine files into a single pdf

Acrobat DC's, File>Create>Combine files into a single pdf, will stop working and I will have to quit and re-open Acrobat DC. It will work for a little while and then stop working. I will go to File>Create>Combine files into a single pdf within Acrobat DC, and when I choose two .pdf files to combine the preview will not show for the two files being combined, so I exit the window. Then try to go to File>Create>Combine files into a single pdf again and it plain just doesn't do anything, so it stopped working. A quit and re-open of Acrobat DC fixes the issue temporarily. Keeps happening every time I use this feature. Even after computer sleeps, restarts and shutdown. Using iMac 10.12.5 and the latest version of Acrobat DC. Completely up-to-date.

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Kimberly Johanson shared this idea  ·   ·  Report…  ·  Admin →

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  • rashmi parkash commented  ·   ·  Report

    Use CubexSoft PDF Merge and Split Tool to simply split and combine files into a single PDF with a safe and secure merging process. This software is very helpful that helping you to merge, split, secure, and unprotect PDF files, merge data from PDF files, and combine PDF to TXT, and image as well. The software has a highly self-instructive and user-friendly interface and you don’t essential any technical knowledge to use this tool.
    Read More: https://www.cubexsoft.com/pdf-merge/

  • CCAMP India commented  ·   ·  Report

    Unable to combine documents (PDFs, word doc) into a single file.
    1. Able to add files
    2. Able to click on Combine
    3. Output - Files remain separate
    4. Output - Keeps asking me to download reader (which is already installed)
    I have a Pro DC subscription active as per the account

  • Anonymous commented  ·   ·  Report

    Im having the same issue. please reopen.

  • Mike commented  ·   ·  Report

    I am experiencing the exact same issue save I'm running Microsoft Windows 7 64-bit. No crash logs.
    Has this been resolved?.

  • Kimberly Johanson commented  ·   ·  Report

    Hi Tanvi,

    There are no crash files in folder /Library/Logs/DiagnosticReports/. I get no error messages or popups either. Just stops working and I have to restart Acrobat DC to fix it. I have not uninstalled and reinstalled, this is a pain and I'm sure it will not fix this issue, not to be poo. LOL

    Thanks.