Adobe Standard crashes on Fill & Sign
User will be working with a PDF, they will try to open Tools or Fill & Sign, from the right side, and Adobe crashes. If this instance happens again and the user tries from the menu bar instead, Fill & Sign (and others) are grayed out. The issue seems hit or miss, as with the same document is suddenly worked.
Error in Event Viewer is generic, "Adobe has stopped interacting with Windows".
Windows 7 x64 SP1, Adobe Standard 11.0.20.
![](https://secure.gravatar.com/avatar/d0dac8c3e866bb1c411129c2ca17ea94?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Closing the issue due to lack of further communication from the user.
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Sandra Henderson commented
This is a terrible inconvenience and I sign many documents in Adobe for efficiency. Now I have to print, sign, scan and upload which is time consuming. Please repair this issue. Thanks,
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Sandra Calderon commented
I am currenlty having this issue. I cannot send out documetns to be signed becuase when I add the signature/date or any field the docuemtn crashes. I already have the most up to date version and ran the repair installation. Please help!
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Adminsagrover (Admin, Adobe) commented
Hi,
You have mentioned that the application is crashing. Could you please share the crash logs/steps to reproduce the problem.
Regards,
Sandeep Grover -
Anonymous commented
it was not letting me input anything! was really getting frustrating also was told by school that all the services would be paid for then when I get to the site I have to put in my credit/debit card just so I can move forward with any of the services?? when I'm a student? thought that students have either discounts or services with some of the adobe product? please inform?
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Saurav Bhatia commented
it would be really helpful if you can share the crash logs and pdf file used.