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Feature request / Bug report

Acrobat for Windows and Mac: Scanning and OCR

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On both printers, the scanning fails to scan both sides, even though settings are for both sides scanning

Bug report- even when set for both sides scanning, scanning occurs on only one side. This occurs on both of my printers.

2 votes

Arnold Podgorsky shared this idea · Oct 22, 2017 · Report… · Admin →

Declined ·

Lovekesh garg responded · Apr 24, 2018

Never get any reply. So closing this thread.
We will reopen it if we got the information.

Thanks.

Show previous admin responses (1)

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AdminLovekesh garg (Admin, Adobe) commented · November 22, 2017 11:50 PM · Report

Hi,
Can you please share the details listed below. It will really help us resolve your issue.

Thanks.

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Adminrishusha (Admin, Adobe) commented · October 23, 2017 10:22 PM · Report

Hi Arnold,

We are sorry for the issue you are facing. Could you please share the following details:
1) Scanner model
2) Acrobat version and build number.
3) Please share the screenshots of the error and the settings used.

Thanks,
Rishabh

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