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Feature request / Bug report

Acrobat for Windows and Mac: User Interface

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My toolbar settings were wiped out after recent update.

Why aren't the toolbars for Acrobat DC Creative Cloud version synced across all of my computers?

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Timothy DeWein shared this idea  ·   ·  Report…  ·  Admin →
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  • Arpit Agrawal commented  ·   ·  Report

    Hi Timothy, Can you please confirm if the issue you were experiencing is resolved with the Acrobat Upgrade. Please let me know if you are still facing it.

  • Ravi Gupta commented  ·   ·  Report

    @Timothy would suggest you to update to the latest version of acrobat using Help-> check for updates. If still continues for you let me know the OS versions you have on both the system where you are facing the issue.

  • Ravi Gupta commented  ·   ·  Report

    Can you also help me with the build number you are using?

    Thanks,
    -Ravi Gupta

  • Timothy DeWein commented  ·   ·  Report

    Hi Ravi;

    Yes, both computers are signed in with the same user ID.

    Timothy

  • Ravi Gupta commented  ·   ·  Report

    Sorry to hear you had issue with our product.
    It should be synced with all of our computers.
    Are you signed in with same ID on all the computers?

    Thanks,
    -Ravi Gupta