Adobe, thank you for your pathetic response which is essentially, "we're right, you're wrong". You've made it much easier for me to cancel our adobe CC subscriptions (yes, all 3 of them) and move to Affinity. If I have to relearn how to use an interface, I may as well save thousands of dollars a year in the process. Treat your customers like **** and reap the rewards.

Created an account just to concur with this. This UX is 100% hot, wet garbage, and the UX manager should be fined and reprimanded.

Time to move our team to BlueBeam.

New Adobe UX interface is horrible.
I bet they spent millions to make their product even worse than it was before.

Also, stop making everything a subscription when you spend the money just to ruin my day.

Bring back 1 time purchase for Adobe Acrobat.

There's much better products out there like NitroReader.
I'll never use Adobe again.

new acrobat is bad acrobat. fire that whole team of UX morons

Came to this thread as I was desperately trying to find a way to revert back from the new interface - what a crazy mess... WHO designed this and what were they thinking. Did they test it out themselves???

Trying to see what page you're on (small tiny numbers in the lower right bar...), quickly get to tools (who knows where...) - gaah!

So happy to find out how to get back to the old.

Why???
Why change an interface that users have become accustomed to?
As a software trainer who has been training end users in Adobe Acrobat for more than 20 years, I am very upset with the decision of Adobe to swap the location of the tools and interface (pages, bookmarks, etc.) panels. I do not believe that any actual user gave feedback that swapping those and hiding menu commands in a "hamburger" would increase their productivity. Change for change sake is something I've had to explain over and over again when training Microsoft products but Adobe had stuck to a design with minimal changes over the years. Very disappointing.

I can't get along with the new interface. Example: Viewing PDF files: I want to display multiple pages side by side at the same time. There is no view menu anymore. Couldn't find the function anymore. The worst user interface ever.

I just set up an account here to repeat how much I hate the new interface. In addition to being incomprehensible (as others have pointed out) it crashes and stalls for me constantly. I hope Adobe is not going to force us to 'upgrade' to this.

I work in AEC, I've resisted Bluebeam for a long time but maybe I'll take another look.

The new user interface is absolute garbage. I could not even figure out how to zoom in and out. It looked like it was missing buttons and text in the taskbar, and the only changes you could make were to add features to the toolbar - not remove the ones that were there that you never used. WTF, Adobe? I am never updating Acrobat again.

And Amit, I understand what your goals were, but you should know by now that the vast majority of your users are not trying to do anything complicated with Acrobat - it is not the tool for that. All I use it for is to view scanned files and delete empty page scans, maybe rotate some pages or combine files, and that is it. I suspect most users are like me. We don't have the inclination or the time to learn an entirely new interface made for a small minority of power users that doesn't do the simple things we need to do.

I mean come on, the zoom controls were removed? And were replaced with blank space? This was a swing and a huge miss.

"Disable new interface" did work. My thanks for the suggestion.

Switch From New Adobe Acrobat Layout to Old
(Revert to Old Interface)

https://youtu.be/zFkjvUxkSS0

I do appreciate Adobe allowing us to express our opinion. However, the response just posted by Adobe is pretty bad. It basically says we know what is best for you and you’ll get used to it. Sorry but it sounds like someone trying to justify a bad idea they convinced upper management to invest in.

Do NOT permanently force this UI upon us. Some of us LIKE the current interface and it works *really* well for what we need to it do. We don't want to "get familiar" with a disaster of an interface. We want to use the "tried and true" interface that we are accustomed to. Use the group below as your second tier of beta testers and recognize that the users you have "extensively testing with for the last 12 months" are NOT representative of your real user base.

This is a case of "if it isn't broken, don't break it". The current UI is not broken. How about having the developers work on your disaster of a login process? Now THAT is currently broken and desperately has needed fixed for the last 2 years at least.

We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us. 

We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you are able to be more productive & get more out of Acrobat.

With the new interface we aim to

1.Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.

2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,

**For example, all tools that allow content, page & file level edits can be found under one action based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.

3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks

**For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow

**A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file

We would also like to highlight that we have exhaustively tested these changes with users over the past 12 months, keenly monitoring user behaviour & addressing top user issues before gradually rolling out the new interface to the Acrobat user base

A point to note is that as we made these changes in the interface, we have ensured all tools & features that are currently supported, retain their familiar functionalities and workflows as they did in the previous version. We are proactively addressing any gaps or issues reported by users related to any break in current workflows.

We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarise you to the new interface, along with regular updates on upcoming changes.

Thank you once again for your feedback, and do look forward to our upcoming releases !

I could not understand why my Adobe writer looked different without the usual toolbars and display page numbers. I spent 30 minutes googling how to display with no luck. The highlight of a relatively low-event evening was finding how to disable the New Acrobat. I did not recall signing up for the New Acrobat.

This version of Adobe is like trying to open the door of a Tesla. Why should I have to push the handle and THEN pull the handle to open the door. That's 2 steps when the old way was one step.

That new interface is TERRIBLE. I did not see the line 3 to switch back. This was my go-to tool... I am going to look for other options...

It's shockingly bad. People use it to look at PDFs, that's it. Pretty low tech application. The old interface works really well, everyone is familiar with it, and it allows us to look at PDFs real fast and easy. Don't turn it upside down!

To bring back old view (bumping from below)
Under one of the stupid cryptic menus that is like the old "File" menus, about 2/3 of the way down was an option to Disable New Acrobat. Click that and you'll be back to a functional version of Acrobat.

Attention developers: (Who I would bet are under age 35) More clicks = less efficient. Click plus drop down menu = extremely inefficient. Adding a button with a drop down menu to replace quick, easy to access buttons for changing the page view is EXTREMELY counterproductive. And defaulting the column on the left to be open and very large taking up half the page so that you have to X it out every single time you open something is a huge waste of time. I'm so glad I found this and figured out how to revert backwards because I was getting stressed and aggravated every time I had to use it. I can't stand being inefficient!