266 results found

1. This service SUCKS!!!! Nothing works

   This whole software sucks! The export option (the entire reason I got this service) NEVER WORKS

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   3 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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2. files exported to excel showing up weird

   When exporting a file to excel, the data is not only merging cells, but the data is coming over looking like jibber jabber (sorry, I don't know how else to put it). You can't see most of the data unless you click on a cell.

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3. Export a PDF file in Hebrew - language is not recognized!

   I would like to be able to export from a PDF to a word file and maintain the Hebrew text in the original format.

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4. PDF to Excel Conversion

   I need to convert some bank statements into excel. However, the conversion is highly distorted, across various cells, and almost unusable. Sharing the attached sample.

   Do you have a solution that you can share.

   I have tried, online links and conversion of these files work fine there, But because of security issues, I need a trusted software and hence trying to use Adobe.

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   Need Info  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. [BUG] Acrobat export to Word will change randomly page orientation

   With Acrobat Pro DC v 2018.011.20058, I am editing an existing PDF. Once the document is exported to Word, mixed page orientation occurs, while the page orientation seems the same across the document within Acrobat. Steps to reproduce: open the attached PDF and export to Word. Platform Windows 10

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   7 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminakagarg (Software Engineer, Adobe) responded

   Marking as resolved.

6. Isolated field format losses with Acrobat PDF to XML exports

   ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
   Adobe Acrobat Pro XML Export Bug Report
   by Rich Hartness, rhartness@mabnc.org

   1 Title: Isolated field format losses with Acrobat PDF to XML exports

   2 Intent

   I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

   3 Problem description and scope

   The problem seems to only exist in XML exports. In these cases, individual fields of data are dumped into single XML records, without preserving their individual field identities in the XML code. This problem does not exist in All the other export formats such as Word, Excel, rich text, HTML, and spreadsheet XML.

   4 Steps to reproduce the issue: Perform PDF to XML exports from Acrobat Pro 2017 or Acrobat Pro DC. When you find multiple fields in the original file showing up in a single XML record, then export the same file to Word, Excel, Rich text, HTML or spreadsheet XML, and you will likely find the problem does not exist in those other formats. I have included a sample PDF file and corresponding XML export file that demonstrates the problem in several sections.

   5 OS is Windows 8.1 and Windows 10. Applications are latest Acrobat Pro 2017 and Pro DC.

   6 Expected result: All individual fields of information in the source PDF should be preserved as distinct units in the XML file. Separate lines of information in the source file, like name address, city/state/zip, as well as column headers and individual cells in a table should appear as distinct elements in the XML file.

   7 Observed result: In multiple isolated cases, several fields of information that were separate and distinct in the source PDF file became indistinguishable members of a single XML record, without any delimiters in the XML file.

   8 Attached zip containing important file samples
   Zip name: Isolatedfield-formatlosseswithAcrobatPDFtoXMLexports.zip

   The zip contains 7 files. They are as follows:

   Source document: SampleBank1.pdf

   Problematic file: SampleBank1.xml

   Other file exports demonstrating greater format integrity:
   SampleBank1.docx
   SampleBank1.html
   SampleBank1.rtf
   SampleBank1.xlsx
   SampleBank1_SpreadsheetXML.xml

   9 Documented examples of problematic XML export behavior

   The attached zip contains a redacted bank statement PDF, and 6 different file formats I exported it to.

   There are 3 instances in this XML sample that illustrate this ambiguous XML field formatting export behavior. Strikingly, this bad export behavior does not exist in the other 5 file export formats. I site them all clearly below.

   •9A Instance 1 Name/address/CityStateZip

   Open the Word formatted file in Word. From the top of the document, search for the text string, "JANE DOE". (not including the quotes) The cursor will land at the beginning of three consecutive lines of name and address information:

   JANE DOE
   1234 SESAME ST
   ANYWHERE NC 12345-6789

   This information is also presented as 3 distinct lines, Name, address and city/state/zip in rich text, HTML, and spreadsheet XML.

   In Excel, the line containing JANE DOE almost appears like it's in the same record as street and city/state/zip, but when that cell is pasted into wordpad, it breaks out into 3 separate lines.

   Contrastingly, in the XML file, these same three lines of data are populated to a single XML record, and separated only by a space character. The 3 fields are indistinguishable as follows.
   
   JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789

   The record containing the exact XML code taken directly from the XML file is as follows:
   <TH>JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789 </TH>

   There is no way to determine where the name ends and where the street address begins. Same true for City/state/zip. Instead of there being a discernible delimiter between those fields, an ambiguous space character is present.

   •9B Instance 2 Column headers inside the "Summary of checks written" table

   Open the Word formatted file in Word, and from the top of document, search for the text string, "Amount" (not including the quotes) The cursor lands in the 3rd column of the row of table headers inside the "Summary of checks written" table. The row of table headers appears in the Word file as:

   Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount

   Perfectly delimited, with a single tab character between Number, Date and Amount, and two consecutive tab characters between Amount and Number, .

   The same exact presentation with one and two tab characters is also found in the rich text file.

   In HTML, spreadsheet XML, and Excel, there's great format integrity, each column header is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

   Contrastingly, in the XML file, all 9 Colum header fields run together and appear in a single XML record as:
   <P>Number Date Amount Number Date Amount Number Date Amount </P>

   All 9 fields appear in that single XML record, and each column header is separated by a single space character. There's no way to tell where one column header ends and the next one begins. Similarly, there's no way to tell when the sequence of 3 columns is repeated.

   •9C Case 3 Column data inside the "Summary of checks written" table

   Open the Word formatted file in Word, from the top of the document, search for the second instance of the text string, "299" (not including the quotes). The cursor is placed in the first column of the first row of table data inside the "Summary of checks written" table. The complete first row of table data appears as:

   299(tab)11/30(tab)114.38(tab)(tab)305(tab)12/11(tab)30.00(tab)(tab)307(tab)12/20(tab)40.40

   Perfect format integrity again. Just like the row containing the column headers, there is a single tab character between adjacent columns containing 299, 11/30, and 114.38. There are also two consecutive tab characters between the Amount and Number columns, 114.38 and 305. Individual field identification is clear and concise.

   The same exact superb presentation with one and two tab characters is also true for rich text.

   In HTML, spreadsheet XML, and Excel, format integrity is preserved. Each column data entry is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

   Contrastingly, and even surprisingly, the XML file contains all 36 cells of information of data, that's the entire table, in a single record, with single spaces separating each field. Without meaningful field delimiters, there's no way to distinguish any of the data fields. It is not safe to assume the table entries will not contain spaces.

   Record from XML file with exact XML coding:
   <P>299 11/30 114.38 305 12/11 30.00 307 12/20 40.40 298 12/3 215.00 302 12/17 15.00 311 12/26 15.00 301 12/3 50.00 306 12/17 39.70 312 12/28 5.00 300 12/4 38.10 309 12/19 43.67 310 12/28 46.70 </P>

   10 Conclusion:

   Adobe has done a terrific job creating PDF content and format export functionality to many other popular file formats. I have sited only the parts of PDF to XML file export that appear broken. That's a small part of the whole. It does correctly identify and pass along most of other content and format properly. There was another table earlier in the document entitled "Transaction history", where every field of Colum headers and table data are properly exported and conveyed as distinct elements in the XML file, so it's not the entire approach of the XML exporter, only a couple of small instances. .

   The problematic formatting of those ambiguous records sited above are unique to XML file export only. Since all the other 5 export formats (Word, Excel, Rich text, HTML and spreadsheet XML) export those records and maintain the format integrity of each contributing field, I believe the XML export coding is broken or simply misbehaving. I hope you will please join me in recognizing this rogue XML file export behavior as a bug or flaw, and pass it along to your change control process so that it may be corrected in updates coming soon.

   ---

   ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
   Adobe Acrobat Pro XML Export Bug Report
   by Rich Hartness, rhartness@mabnc.org

   1 Title: Isolated field format losses with Acrobat PDF to XML exports

   2 Intent

   I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

   3 Problem description and scope

   The problem seems to only exist in XML exports. In… more

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7. An export to MS Onenote option would be great.

   As well as being able to export a PDF to MS Word, the option to export to MS OneNote would be very beneficial. I know it can be done via the print menu but it's not the same and just exports as images not editable files / text.

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8. Adobe does not convert multipage pdf file to a single (ONE) Tiff. It gives separate tiff for each page

   Adobe does not convert multipage pdf file to a single (ONE) Tiff. It gives separate tiff for each page

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9. Adobe Acrobat DC enoding

   Dear Ladies and Gentlemen,

   I am French fund of literature and work for editors in particular in view of publications of translations from Indian literature into French.

   I am thus using most programs of the Adobe Creative Suite, because I also manage a Web site devoted to the promotion of Indian literature to French-speaking people (www.chatranjali.fr).

   The purpose of my request is the following:
   I gather PDF documents from either Indian sites, or Indian writers or their agents. They are thus written in one of the numerous languages and scripts used in the Indian subcontinent: devanagari mainly, but also bengali, tamil, etc, Unfortunately, these PDF files are very often encoded as "Identity-H" (I don't really understand what this means but I have understood that this is not the international norm Unicode), and the font information shown in the files' metadata is not really clear: e.g. "CID-Font+F1", "CID-Font+F2", etc.

   The exportation of the file in MS word does not work (instead of getting the initial document, I have a set of useless signs).

   My question is thus: is it possible to retrieve the text from a PDF file encoded like that?

   Thanking you in advance for your answers,

   Yours faithfully,
   Pascal Garin

   Dear Ladies and Gentlemen,

   I am French fund of literature and work for editors in particular in view of publications of translations from Indian literature into French.

   I am thus using most programs of the Adobe Creative Suite, because I also manage a Web site devoted to the promotion of Indian literature to French-speaking people (www.chatranjali.fr).

   The purpose of my request is the following:
   I gather PDF documents from either Indian sites, or Indian writers or their agents. They are thus written in one of the numerous languages and scripts used in the Indian subcontinent: devanagari mainly, but… more

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10. I have 387 converted pdf files in the document cloud but can not export all at once. What is the limit and why is there a limit?
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11. have to manually enter page number for export to eps

    When exporting to eps (may be other formats too) from a multi-page document, you have to manually go into settings and define the page number (in the format of a range) that you want to export. Ironically, it automatically populates the page # of # based on the page you're already on. If you don't define a page, regardless of what page you're on, it will export the 1st page. Should default to exporting the page you're on in the pdf.

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12. Make a full automated converter

    Comparing with other available toolkits, Adobe gives the best output in document conversion. Unfortunately, the team decided -for some reasons - to limit the automation capabilities of the software. A piece of advice from a machine learning/Natural Language Processing/Data science perspectives: you can do a lots more if you open on Big Data community. Companies have dumps of millions of PDF and receive a thousand of PDF each day. Unfortunately, they can do nothing with it because open source softwares are terrible ...... Big noisy Data isn't that useful in data science. An automated - highly parallelized - web service for converting PDF isn't a bad idea.

    Until now I can't figure out why batch processing stop, the solution is not more complicated than:

    error_list = []

    for pdffile in todolist:

      try:
    
          conver_pdf_to_word(pdf_file)
    
    
    
      # if an error occurs
    
      except:
    
           error_list.append(pdf_file)
    
           continue      
    

    print("Dear user those PDF causes some issues:")

    for pdffile in errorlist:

     print(pdf_file)
    

    The following link:
    https://drive.google.com/open?id=1c_coofphNstN7R5wJfnC__qvV6quuDiH

    contains 50 PDFs that bugs and I wonder if you could fix those bugs and make batch processing never stop. In other words, the action wizard should skip all pop-up messages and avoid crashes. In the end, it can report those buggy PDFs that it previously skipped, because it's so annoying when you ran the wizard and came back after 4 hours expecting that it's over but it surprises you with a "click ok to continue"

    Comparing with other available toolkits, Adobe gives the best output in document conversion. Unfortunately, the team decided -for some reasons - to limit the automation capabilities of the software. A piece of advice from a machine learning/Natural Language Processing/Data science perspectives: you can do a lots more if you open on Big Data community. Companies have dumps of millions of PDF and receive a thousand of PDF each day. Unfortunately, they can do nothing with it because open source softwares are terrible ...... Big noisy Data isn't that useful in data science. An automated - highly parallelized - web service… more

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13. Make a full automated converter

    Comparing with other available toolkits, Adobe gives the best output in document conversion. Unfortunately, the team decided -for some reasons - to limit the automation capabilities of the software. A piece of advice from a machine learning/Natural Language Processing/Data science perspectives: you can do a lots more if you open on Big Data community. Companies have dumps of millions of PDF and receive a thousand of PDF each day. Unfortunately, they can do nothing with it because open source softwares are terrible ...... Big noisy Data isn't that useful in data science. An automated - highly parallelized - web service for converting PDF isn't a bad idea.

    Until now I can't figure out why batch processing stop, the solution is not more complicated than:

    error_list = []

    for pdffile in todolist:

      try:
    
          conver_pdf_to_word(pdf_file)
    
    
    
      # if an error occurs
    
      except:
    
           error_list.append(pdf_file)
    
           continue      
    

    print("Dear user those PDF causes some issues:")

    for pdffile in errorlist:

     print(pdf_file)
    

    The attachment contains 50 PDFs that bugs and I wonder if you could fix those bugs and make batch processing never stop. In other words, the action wizard should skip all pop-up messages and avoid crashes. In the end, it can report those buggy PDFs that it previously skipped, because it's so annoying when you ran the wizard and came back after 4 hours expecting that it's over but it surprises you with a "click ok to continue"

    Comparing with other available toolkits, Adobe gives the best output in document conversion. Unfortunately, the team decided -for some reasons - to limit the automation capabilities of the software. A piece of advice from a machine learning/Natural Language Processing/Data science perspectives: you can do a lots more if you open on Big Data community. Companies have dumps of millions of PDF and receive a thousand of PDF each day. Unfortunately, they can do nothing with it because open source softwares are terrible ...... Big noisy Data isn't that useful in data science. An automated - highly parallelized - web service… more

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14. PDFs exported from Indesign cc 2019 Links don't work for all users

    I recently had an issue wherein some of my clients found that hyperlinks in the PDFs which I had sent them did not work. Two clients were on a Mac, opening the doc in Reader, another on a PC. I sent the PDFs to numerous different people and some could access links, others could not. The pdf was created using Indd cc 2018 and later also 2019. This was "solved" by a Tech Support Rep who advised me that Adobe doesn't guarantee usability of links in PDFs if they have been uploaded to a server other than the Adobe Cloud. So my complaint is that that is terrible. Universal access is/was why PDFs are/were so popular and useful. PDfs get passed around and there is no guarantee what kind of server they'll wind up on. If this is a deliberate feature, then it's really awful and should be changed. If it's a bug, then it needs to be fixed. It's got me looking for an alternative way to share files.

    I recently had an issue wherein some of my clients found that hyperlinks in the PDFs which I had sent them did not work. Two clients were on a Mac, opening the doc in Reader, another on a PC. I sent the PDFs to numerous different people and some could access links, others could not. The pdf was created using Indd cc 2018 and later also 2019. This was "solved" by a Tech Support Rep who advised me that Adobe doesn't guarantee usability of links in PDFs if they have been uploaded to a server other than the Adobe Cloud.… more

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15. Enable ability to extract PDF form fields into 1 record per form

    Ability to extract completed PDF forms such that the data is extracted into 1 record perform. The record has the data from each of the form fields on the form. The fields are labeled, so it would be helpful (using EXCEL as an example to export the data as follows in the attachment. Essentially row1 is the list of fields. Row 2 is the data from those fields. I show a 3rd row from a 2nd form in case it would be possible to process multiple forms at the same time. If not, one at a time would work.

    If the form field is a checkbox, it should be sent as either True or False (True = checked, False= unchecked).

    Ability to extract completed PDF forms such that the data is extracted into 1 record perform. The record has the data from each of the form fields on the form. The fields are labeled, so it would be helpful (using EXCEL as an example to export the data as follows in the attachment. Essentially row1 is the list of fields. Row 2 is the data from those fields. I show a 3rd row from a 2nd form in case it would be possible to process multiple forms at the same time. If not, one at a time would work.

    If… more

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16. Export Multiple PDF Files At Once
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17. avoid url encode

    I don't want the links to be encoded (because always end up in broken links), I want it to be exactly as I have it on my source program, therefore if I have # ~ or other KEEP IT! (I don't need a %23) and viceversa IF I have an URL with http%3A%2F%2F KEEP IT!!! I don't need http://) This is causing me a lot of issues because all those "smart" and "magic" conversion ends up in broken links.... Therefore I have to manually update after the PDF is exported from word, powerpoint.

    Is there a way to tell acrobat: PLEASE! Convert this pptx file as you normally do BUT DO NOT ENCODE MY URLS for this document. Keep the links exactly as whatever I have on the Powerpoint URL string.

    I don't want the links to be encoded (because always end up in broken links), I want it to be exactly as I have it on my source program, therefore if I have # ~ or other KEEP IT! (I don't need a %23) and viceversa IF I have an URL with http%3A%2F%2F KEEP IT!!! I don't need http://) This is causing me a lot of issues because all those "smart" and "magic" conversion ends up in broken links.... Therefore I have to manually update after the PDF is exported from word, powerpoint.

    Is there a way to tell acrobat:… more

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18. Is it possible to create an html mailout from a PDF?

    Would it be possible to create html mailout from a PDF and import address from a database?

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    0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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19. Proper table conversion from PDF to Excel/XML

    I would like to request a normal PDF to Excel/XML conversion capabilities, especially in regards to a table formatting.

    I understand that PDF files are not always properly created/formatted, but I do not see how it can be an issue for a good converter. The main point of converting PDF to Excel is to have a properly aligned table. I had experience with a third party PDF editing software, which costs less than Adobe Acrobat Standard and is able to automatically convert PDF to Excel with a seamless table formatting.Why Adobe, who invented Portable Document Format in the early 90s, is not able to provide the same functionality today?

    I hope Adobe development team will address this PDF conversion functionality shortcoming soon.

    I would like to request a normal PDF to Excel/XML conversion capabilities, especially in regards to a table formatting.

    I understand that PDF files are not always properly created/formatted, but I do not see how it can be an issue for a good converter. The main point of converting PDF to Excel is to have a properly aligned table. I had experience with a third party PDF editing software, which costs less than Adobe Acrobat Standard and is able to automatically convert PDF to Excel with a seamless table formatting.Why Adobe, who invented Portable Document Format in the early 90s,… more

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    1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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20. Adobe Acrobat Pro bug - extracting text with ligatures

    This is about both editing and exporting PDFs.
    The attached PDF has an explicit explanation of the issues + screenshots. Text from the attached file goes right here.

    I’ve got Adobe Acrobat Pro DC 2015 Release Version 2015.006.30355.

    On Web page https://www.zm.gov.lv/mezi/statiskas-lapas/nozares-informacija/buklets-meza-nozare-latvija-?nid=1088#jump
    ..there is a link to a PDF file "Latvia's Forests During 20 Years of Independence" 2010, https://www.zm.gov.lv/public/ck/files/ZM/mezhi/buklets/MN_20_EN.pdf
    The PDF file seems to be a nicely composed PDF with Adobe InDesign CS5.5 (7.5.2).
    The font used, Museo Slab is a publicly available font, I bet it should not have any major issues.

    In the said file, page 47 there are multiple issues with a context having a ligature ffi in the source text ‘office’. This is the only occurrence in the file containing the word ‘office’.

    1. When Copy/Paste is applied from Acrobat Pro to Notepad++ with the regular Select tool, I get C2 8A UTF-8 bytes which is shown as [VTS] in Notepad++.

    No ‘office’.

    1. With Text Edit tool (Tools > Edit PDF > Edit) I cannot select the entire word. Only starting from the second letter. I try to do selection both with mouse and with SHIFT+keyboard arrows. No way to select the first letter. BUT as for the remaining letters, I get all the components of the ligature as correct letters in the output with Copy/Paste to Notepad++:

    Just ‘ffice’ of ‘office’.
    But this shows that there is facility to get normal text from ligatures, however it is not implemented correctly or not at all in all the tools and scenarios making them all buggy. Why can I not select the leading ‘o’?

    1. Also, when exported to HTML, the ligature gets encoded as C2 8A in UTF-8.

    The same as for Copy/Paste.

    If the routine which allows copying ffi from the edit tool was applied to Select and Export tools, some of the Acrobat Pro bugs would be fixed.

    I have several other bugs in my list. If this makes sense for Adobe, please confirm, and I will keep posting. Moreover, I hope these will be fixed asap. These bugs are there since at least v9.

    This is about both editing and exporting PDFs.
    The attached PDF has an explicit explanation of the issues + screenshots. Text from the attached file goes right here.

    I’ve got Adobe Acrobat Pro DC 2015 Release Version 2015.006.30355.

    On Web page https://www.zm.gov.lv/mezi/statiskas-lapas/nozares-informacija/buklets-meza-nozare-latvija-?nid=1088#jump
    ..there is a link to a PDF file "Latvia's Forests During 20 Years of Independence" 2010, https://www.zm.gov.lv/public/ck/files/ZM/mezhi/buklets/MN_20_EN.pdf
    The PDF file seems to be a nicely composed PDF with Adobe InDesign CS5.5 (7.5.2).
    The font used, Museo Slab is a publicly available font, I bet it should not have any major issues.

    In the said file, page 47 there… more

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    Under review  ·  6 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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