634 results found
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TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
4 votes -
Adobe Reader is changing my PC configuration without consent
Adobe Acrobat Reader is behaving like malware. I choose to use another PDF reader as my default for opening PDFs, every now and then the Adobe Acrobat Reader updates itself (also without my permission, or any option for control I can find), it takes the liberty to change my default settings for PDF files. This is not OK!
It even changes my Windows PC's default PDF reader if I make an certain changes to the Adobe Reader Preferences.
Is uninstalling Adobe Reader the only way I can fix this?
2 votes -
can't log on ARCOtray licensing glitch
Acrobat Pro will not let me log in then it closes after a blank page pops up
There is a problem with the ARCO tray licensing1 vote -
Explain your interface reasoning?
WTF happening to your sign in process, and once i'm signed in, it directs me to upload a PDF on a website to make a change?? I can't use the application on my computer? Seriously WTF are you guys doing
1 vote -
truffa?
ho acquistato una licenza adobe nel 2022 ma non mi hanno detto che scadeva, anzi mi hanno riferito che la licenza non scadeva mai. è forse una truffa sicuramente, visto che mi chiede l'acquisto del software
1 vote -
Region-based pricing
Implementing region-based pricing could make products more accessible in countries where incomes are lower.
3 votes -
Can' stop being charged after accidental Trial Sign Up
Our company pays for Acrobat licenses for our employees. I needed to edit a PDF urgently and could not do it. The online version was the only option I saw, and it just locked up.
I signed up for a free trial, just so I could download and use Acrobat. This worked for the urgently needed PDF but now my company credit card is being charged monthly for an account our company already pays for! There is no way to cancel this "free trial" account. Our accounting people are asking me why they are paying twice.1 vote -
Apple Silicon Native Installer
Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!
Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?
7 votes -
why is the cloud bundled with reader???????????????????????
Do not bundle creative cloud desktop app with reader desktop app. If a container is required embed the container with standalone reader, 2 separate downloads for one install is IRRITATING as I ONLY want to read PDFs with READER NOT EDGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
My registered Acrobat XI License no longer works.
I own licenses for XI Pro on both Windows and Mac. I tried to install the old version today to compare to the new junk the acrobat team is forcing on us and my licenses are no longer valid. I pulled the serial directly from My product page in my account. Why are you invalidating licenses?
1 vote -
The software is not licenced by window standards.
premiere pro audio does not work.
1 vote -
Allow us to decline installation of Microsoft 365 plugins
Every time Acrobat updates in the background, it inserts its buttons on my Word ribbon. I can hide this section or disable the plugin, but these changes are erased with the next update. At times, the plugins also break Outlook. I don't want or need them. Can I opt out?
1 vote -
Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
6 votes -
Cancel my Adobe Acrobat Pro Trial. Asking for credit card update before cancel.
I would like to cancel my Adobe Acrobat Pro Trial. I tried to cancel that, but the website didn't enable me to go to the cancel page. It continues asking for my credit card details and continues making requests for payments on my credit card.
11 votes -
Install onder versions
Why can't I install older versions?
Yesterday Acrobat decided to start lagging and crashing every time I open a document. So I decided to donwgrade to an older version and, guess what, I can't. Now I'm stuck with this version that lags and crashs every single time I open a PDF. Everything was working just fine two days ago. Nothing changed on my system.
2 votes -
Install onder versions
Why can't I install older versions?
Yesterday Acrobat decided to start lagging and crashing every time I open a document. So I decided to donwgrade to an older version and, guess what, I can't. Now I'm stuck with this version that lags and crashs every single time I open a PDF. Everything was working just fine two days ago. Nothing changed on my system.
2 votes -
Install Acrobat without AGS Client
We found that installing Acrobat DC also installs the AGS Client. We want to have that suppressed. We tried creating a customized package with Updates disabled and installing the same via MSI using the /qn switch but got inconsistent results. Can we get a check option in the Customization wizard to suppress this install?
1 vote -
My download only goes to 90% and I cannot find a way to make it complete the download
I cannot print pdf downloads because it gives me an error message that a the initialization of the rasterizer module failed. So I tried to download the later adobe and it only goes to 90% and then it stops downloading. I do not have extra income to be a monthly paying subscriber and therefore do not have access to things to fix this. Is there any way to fix this or get it to complete the download without being a paying subscriber? Thanks in advance for any help...
1 vote -
Bug: Offline installation with PDF maker deactivated will still install the add-in
OS: Windows 10
Acrobat: Pro, Version 2023.006.20320
Problem: Custom installation with offline installer will install PDF Maker addin/plugin though deactivated
1) The installer shall not install anything outside of the Acrobat installation paths unasked
2) There is an option to deactive PDF Maker integration into alien software, but it would still install without notice into Word, Excel etc. and browsers
3) If that option isn't actually deactivating the add-in installation, then this needs an option.1 vote -
update not recognized by Cloud
My Creative Cloud Desktop shows that Acrobat is "Up to date", but when I double click a PDF file, "Installing update..." appears.
"Please wait a few minutes while the update is installed..." is NOT what I want to do. I want to open the PDF file to view.
Why does the Desktop Cloud app not recognize the update is available, and prompt me to install ?Acrobat 2023.003.20244
Windows 10 Pro
Version 22H2
OS build 19045.32082 votes
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