Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Tolling transactions

    Please provide a way to keep count of the number of Transactions done. As of right now, we have to actually go through and count every single one of my completed agreements/transactions to find out how many I have so far; as to not exceed my 150 transaction limit.

    8 votes

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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. All Signature options disabled on Acrobat Pro DC

    All acrobat signing features were disabled on my Acrobat Pro DC, I have looked for a solution online, followed multiple suggestions but nothing worked, today a support agent was able to solve the issue after multiple trials, he was able solve it by simply changing the language to English US.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. please allow user to delete signed agreement

    i have signed a PDF document in Acrobat. It was save in the app itself and i can't delete it. it is a P&C document and it is not making sense that user can't remove the agreement

    it is not safe to use adobe acrobat to sign an important document.
    i talked to the customer supoort and was told it is impossible to remove it.

    the only way is to hide it which is kinda ridiculous.

    please help and improve.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Additional Signatures and Initials

    I run a fmaily business. I frequently need to sign PDF contracts with multiple signatures and initials. It would be extremely valuable to be able to store multiple signatures (for us, at least 4) and multiple initials in the Fill & Sign stored signature area.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Request signatures fails to progress past 72% after email address entered moving to signature fields

    The latest version of Adobe Pro DC that has a separate button on the rhs tool bar for "Request signature" stops progressing to "specify where to sign" at 72%.

    I have removed and re-installed the program and and cleared my browser cookies but it still sticks at 72%.

    I'm running Windows Pro Version KB000802

    Any other idea's???

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Text Formatting in Webforms

    When webforms are created, using adobe sign, there should be option to allow rich text formatting so that users can edit font types and functions like Bold, Underline, Italics. Also the font type on webform is limited to just 6 and often does not match the other pre printed text on the document

    Additionally, users should be able to paste objects or tables in webforms.

    1 vote

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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Digital Signatures before and after requesting Fill & Sign signatures

    For regulatory reasons, we are using token-based digital signatures with embedded (time server) timestamps to sign PDF files.

    When using Fill & Sign to request external signatures, we need to be able to:
    (1) digitally sign the PDF document (using our tokens) before it gets sent out, without the signature being discarded by the Adobe Sign service, and
    (2) digitally sign the PDF document (using our tokens) again, after all signatures have been collected

    I was very surprised that this was not possible.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hiding recipient email addresses

    It would be nice if Adobe would hide the email addresses of the recipients, when a document is going out to multiple recipients for signature. The problem we are experiencing is that Adobe will notify John Smith that after he signs the document it will then be sent to Jane Smith at janesmith@gmail.com. John Smith should not be seeing Jane Smith's email address. Those really should be confidential or hidden, or at least make that an option to enable or disable. Also, it shouldn't be plan specific. I was told that Enterprise plan has that option, but that should…

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Certsign in the Allowed Cloud Signature Provider list

    Please add CERTSIGN SA in the Allowed Cloud Signature Provider list in settings for Adobe Sign.

    CERTSIGN SA is part of the Cloud Signature Consortium but cannot be used to sign using a cloud signature with Adobe Sign

    2 votes

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. The Adobe Sign Salesforce connector App - Use field sets

    In line with Salesforce app development best practices, the Apex pages managed by the Adobe Sign app should use field sets so that we can add functionality to the existing managed visual force pages.

    In particular we have a requirement to change the AgreementEditor apex page to display the related ServiceContract rather than Contact, Account, or Contract.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Message to allow cookies covers 'Finish' button for signers in Adobe Sign

    When a document is sent through Adobe Sign to someone who doesn't use Adobe products, they are presented with the web interface that shows the document to sign. The pop-over warning about cookies (or asking for cookie storage permission) appears at the top of the page, but doesn't prevent the signer from finding and completing the signature field. (i.e. it can, and may be, ignored)

    After putting their signature into the field, the person feels that they have completed the process, because the 'Finish' button is covered by the cookie notice. There does not appear to be anything more to…

    3 votes

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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. How do we retract a document once sent for signing?

    I sent a document out for signing and it is missing a component. I need to retract the document and recreate with additional information. Can this be done

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. More Integration Between Acrobat PDFs and Adobe Sign or Similar Features

    I spent countless hours learning and writing JavaScript for a fillable PDF that calculated the rates of products, based on information entered into other fields in the same form, it also conditionally made certain fields required or hidden or made them visible again based on what was entered into a certain field or whether or not a checkbox was checked, and lots more. Then when my company needed the form moved into Adobe Sign, I learned that all of that work went out the window, because Adobe Sign did not support JavaScript and had it's own "language" of sorts that…

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. Security when requesting signature.

    In insurance we have to have a few forms signed by the insured. After they sign the forms we attach to the closing report. But using this, when it gets signed the pdf is locked. We cannot save and attach to the closing report. The only thing I could do is print it out, re scan it and then attach to closing report. This is way more work than necessary. We should be able to have without security so we can save and attach to our report. This way does make it easier.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adobe Sign

    I cannot copy and paste any text into the message area. Its awful. I have to retype my instruction to my clients over everytime I send docs out. Also I can't place my logo or signature greeting at the bottom, makes me look unprofessional. If there is an option for this please do tell because I don't see it.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adobe Sign: configure tab order

    When creating an Adobe Sign template, I need to be able to set the tab order of fields.

    I can't use Adobe Sign for any moderately complex form (like an order form) because the form's field order drives my customers crazy.

    2 votes

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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. When working with a document in Adobe Sign, the "Send" button is hidden behind a "Contact Us" bubble

    Don't hide the send button behind the Contact us bubble! Just lost an hour (and so did your customer service person) trying to figure out why I could not send a document.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Acrobat 2020 Standard Suppressed Sign-In Required

    From the previous versions I was able to use the Licensing identifiers (LEID) to suppressed the Sign-in Required after a new Acrobat installation. Now with Acrobat 2020 Standard - I'm not able to suppress it. Is this a bug in the new 2020 version?

    adobe_prtk --tool=Serialize --leid=V7{}AcrobatESR-20-Win-GM --serial=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX --regsuppress=ss

    Please advise

    1 vote

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  19. You changed the font in Adobe Sign, it's very hard to read now

    In the latest update to Adobe sign, you've done something to the document processing font. It's now very hard to read. Not everyone who uses this software has 20/20 vision. Please use a bolder more legible font (or return it to the previous font being used, which was fine).

    1 vote

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  20. Sign in to Adobe software process locks up/corrupts files

    This new thing you have where you require users to sign into your software EVERY DAY sometimes multiple times a day is buggy and annoying. If I try to print to PDF from Excel and I don't have the Adobe Acrobat open on my desktop and signed into my account, it won't print the PDF until I sign in. Additionally if I have a legacy PDF, and I'm not logged in when I try to print it, it often times corrupts the file and I have to create a new PDF. I'm not sure who thought it was a good…

    1 vote

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