Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. PDF shared cloud editing still doesn't work

    Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
    10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. where is my e-signature certificate

    what has happened to my electronic Signature? I don't get the Certificates any more. Why not? It means the E signature is not valid.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Wording on last two steps of Signature request

    We are finding that the wording of the last two steps, Finish (2nd last) and then Tap to Sign (last) is confusing to our clients as they are not progressing past the Finish step, which is understandable. We think changing the wording on these steps would be far more practical and less confusing.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD

    NO PUED ENVIAR A FIRMAR DOCUMENTOS

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mauricio,

    You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.

    Please let us know if you need more information or help.

    Thanks,
    Adobe Sign Team

  5. Date field not working properly when Polish user interface is set.

    Date field not working in Polish Acrobat Reader DC, Acrobat Pro 2020, Acrobat Pro DC and probably many others similar to those mentioned here. Calendar does not pop up after clicking on date field when user interfaces language is Polish. When user interface language is set to English date field work properly.

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  6. loss of features make product unuseable

    this application is even more problematic today than it was yesterday, which was bad enough. Now i can't email my file. What is going on????

    I am not enjoying using this application. And once I did.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. product fails to meet expectations

    you had a good product and in the last month I have lost all the functionality. The latest is that I can't upload my pdf file.

    I am ready to try DocuSign

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 111111111111

    que pasa crm. Aixo me interesa em pots enviar mes informacio especifica. ?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  9. complicated

    searched high and low and can't find how to edit my signature. what a joke

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Changes disappear from final document

    When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Bad

    Unusuable. pages are overlapping at the bottom for no reason.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Horrendous UX on iPhone 13 pro

    This app does not work at all on the new iPhone 13 pro. It worked better on my old XS. My account doesn’t stay logged in despite selecting “stay logged in.” The entire user experience for sending a template is not functional. I’m not sure how it could be this messed up. Nothing works, or zooms. You can’t see many of the fields. The email field populates the first half of one letter. The screen doesn’t rotate. Holy **** this is an absolute mess. I’m switching to DocuSign immediately. You guys really messed up. Bad

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. suggestion

    Hi
    first of all thank you for the product and the support.
    secondly i would like to suggest the following :
    1- adding a search option within the tabs of agreements (in progress, completed)
    2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
    thank you

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Not intuitive in any way

    I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Let me delete my own **** files!

    I CAN'T EVEN DELETE A FILE IN DC THAT I CREATED!?!?!?!?!?! THE WORST!!!!!

    1 vote

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    Gathering Feedback  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Can't edit, assign new permissions, or do literally anything, with a document that was authored, assigned, and released by myself. You suck!

    Let me get this straight.... I received a partially-executed agreement from my direct report. I assigned the entry fields (one-by-one...ugh!) because your template tool basically is inoperable. But because I have a typo in the first signatory's email address, I have to trash the whole thing!? Well, not always, says adobe. Okay, but I'm the first signatory, this is MY document for MY program in MY department, but I can't edit the signatory to be myself? WTF is that about. And now that adobe sign tools blew it on this agreement, I have to set up the form anew. But…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Adobe sign UX is the worst of any Saas in digital media. Worse than Zoho!

    Your UX for the adobe sign and distribute tools is the worst of any SaaS in digital media today. Where to start, you ask? I would challenge you to create a form, like any form that any company producing any product would routinely submit for fills and approval, and try disseminating that. Typo in one of the email designees? You're ******. Want to create a template on the blank version of that form so you don't have to assign every entry field one-by-one? Advertised, but false. How about...try to assign more than one entry field to a single signer at…

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Uploaded Image get's wrongly trimmed

    I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Nathan,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    What file format did you upload? Size of image file? What browser are you using?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  19. uploading documents always gets stuck

    I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    How big is your file (size, number of pages, file format)?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  20. Signature too small

    Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
    Thank you.
    Bruce Wigle
    brucew@mdwpa.com
    407-644-9801

    2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Bruce,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

    Thanks,
    Adobe Sign Team

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