Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Increase Adobe Sign user adoption with Game Mechanics
The below is specific to Adobe Sign
I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously
game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]
and have these visible to all within the organisation or community.
1 vote -
license error
I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile
1 voteHi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert
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google cookies
You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...
1 vote -
acrobat issues
Error: We cannot process this file because it is an unsupported format or is password protected.
why does this happen for a PDF I created myself
1 vote -
product sucks
why can't you have enough people in customer service get better service from an airline
1 vote -
product sucks
Getting lots of errors what is going on worked great for months now its a piece of ****
Request Entity Too Large
The requested resource
/api/rest/v6/agreements
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
Apache Server at na2.documents.adobe.com Port 4431 vote -
1 vote
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1 vote
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NOT WORKING
My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.
1 vote -
Adobe Sign suggestions
Adobe Sign, creating templates:
When expanding a category of fields used (see attached picture), leave all groups expanded. I am frustrated having to switch between groups... I want them ALL open so I can just pull out the field I need. It's a pain as it is. Simply put, allow me to see ALL field options in one window.Secondly, ADD a feature to update the template document while retaining the original fields. Every time I update an internal document, some 5-10 pages long, I must create an all new template. What a time waster.
Lastly, Allow me to edit…
1 voteHi Carrie,
Thank you for your suggestions. We will look into these.
For your second request, it’s already available. You can make a copy of an existing template with these steps:
1. Use the existing template to Request Signatures
2. Enter recipients (you want to send the updated template to)
3. Click Next
4. Turn on Advanced editing (see screenshot)
5. Check the Save as template checkbox at the bottom
6. Update the document
7. Click Send
8. You will be able to provide a name for the new templateHope this is helpful.
Adobe Sign Team -
PDF Filler download does not include completed fields
When I download the completed form, it just downloads the original form with everything still blank.
1 vote -
download time adobesign
the time to open adobe sign is very long - would be better to shorten it
1 vote -
acrobat crashes when trying to sign.
acrobat dc crashes when using the fill & sign feature.
1 vote -
Can't download signed PDF
How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF
2 votes -
Option to bulk tag fields
When preparing to send forms for completion and signatures, it would be extremely helpful and a time-savor to have the option of bulk tagging form fields. For example "selected fields are designated for recipient 1" or "all fields on this form are designated for recipient 1"
1 voteHello Ivan,
Thanks for your feedback. We will look into this.
Thanks,
Robert -
>kündigen
Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
Total dubios
Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht3 votes -
Adobe Sign not loading
I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.
1 voteHello Kelly,
Thank you for your feedback. Can you please share more details if you are still seeing an issue.
Thanks,
Robert -
I HATE the new digital signature. Bring back the old Digital Signature!
I do NOT like the new signatures in Adobe Acrobat! I do not send items out for others to sign, I digitally sign my own documents and then share them with my team. Please bring back the Digital Signature! I HATE the new way! It is terrible.
2 votes -
Terrible documents view - bring back legacy view
This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!
1 vote -
Fill and sign off by one error - edits save to previous page!
I can't imagine a more broken experience than filling out an entire gd** document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this ****** experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this…
1 vote
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