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Acrobat Web

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577 results found

  1. Adobe sign will not open. I selected get signatures but the loading circle goes on and on

    1 vote

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  2. Your software and website is useless. Why do you have to constantly supply buggy software that looks like it is written by primary school children?

    3 votes

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  3. From the Manage Documents screen I want to be able to see who Has reminders actively going out to those that are "in Progress". This feature was in the old version. It is very cumbersome to click on each document to see what is going on.

    ALSO I want to be able to search from ONLY the In Progress Documents for those that pertain to Payment Plan, or Bank Auth, Currently if you try to filter or do a search, then ALL of the documents that have already been completed come up as well. This is completely unuseful. This too…

    1 vote

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  4. Why the **** can't we send a PDF for signature that is larger than 10mb?!?!?!? THAT'S RIDICULOUS!!! We're paying for a service that can't handle a 7 page PDF?!??! Whoever made this decision needs to be fired. PLEASE change it, otherwise our main account (150+ users) is leaving.

    1 vote

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  5. 2 votes

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  6. My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    3 votes

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  7. It just keep loading adobe sign- it never works

    2 votes

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  8. Permettre de changer l'ordre de signature car parfois une personne n'est pas disponible et nous pourrions ainsi continuer de faire avancer le processus

    1 vote

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  9. you've made the Request Signature very annoying to track activity.
    1. Under People - i need to see the name. Forcing me to hover over the head icon is a step I shouldn't have to take.
    2. Under Opened - why does that say opened and not signed? I need to see who has SIGNED not opened. So now I have to open each doc to see if they signed or just opened.

    You guys have been building software for decades. I shouldn't have to tell you how to make a under friendly dashboard.

    1 vote

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    Hi Melissa thank you so much for your feedback.


    I am assuming that you are looking at the "Recent" or “Agreements” table on the Home page.


    1. I think you have a valid point that when there is only one person in the PEOPLE column, we could show the name directly. Sometimes documents are shared or send for signature to many people and this column gives a quick overview of that. As a workaround for now you could go to the Documents > All Agreements section (you can get there via View all > Agreements as well) and that table show the "Recipients" without having to hover any icon.


    2. Some users will see a STATUS column in the Recent or Agreements tab on the home page. Your account seems to not show this column from your comment. The STATUS column tells you if the agreement is "Signed" or still…

  10. 1 vote

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  11. Muy buenos días. ¿Cual es la razón como en este caso que al imprimir el documento no se incluye las hojas de auditoría; si ya todos firmaron el documento?

    1 vote

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  12. 2 votes

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  13. Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  14. For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.

    2 votes

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  15. Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.

    3 votes

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    Thank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  16. We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .

    2 votes

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  17. When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.

    2 votes

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  18. When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)

    1 vote

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  19. We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.

    3 votes

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    Hello,

    Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  20. I would like to be able to schedule documents to send at a later time, not only immediately.

    2 votes

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