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Acrobat Web

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626 results found

  1. Hi! Hope you're well.

    I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.

    Is there anyway to do this? It would be incredibly helpful.

    3 votes

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  2. WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!

    1 vote

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  3. I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.

    1 vote

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  4. Hello,
    I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
    - Tim Singstock

    1 vote

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  5. I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.

    1 vote

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  6. It not allowing me to request a signature.

    1 vote

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    Hello Ruben,

    Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
    Thanks,
    —Robert

  7. It should be possible to remove a participant from a template

    4 votes

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  8. the sign a document - is not loading up!

    1 vote

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  9. the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  10. Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    2 votes

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  11. Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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  12. https://documentcloud.adobe.com/link/tools/?group=group-sign

    Page is blank? It was there a couple of hours ago!

    1 vote

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  13. Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.

    2 votes

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  14. I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  15. I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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  16. 1 vote

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  17. It would be nice if we could sort documents that we've sent for signature by status - i.e. which are complete and which are still out for signature.

    1 vote

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  18. Mis k

    1 vote

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  19. Hi, pls advise how to use hybrid routing for Adobe Sign. This setting is not activated.

    1 vote

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  20. Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…

    1 vote

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