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Acrobat Web

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648 results found

  1. I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  2. Updated account settings
    Draft is not accessible due to updated account settings. Click OK to compose a new one

    1 vote

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  3. I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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  4. 1 vote

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  5. the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  6. Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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  7. Hi, pls advise how to use hybrid routing for Adobe Sign. This setting is not activated.

    1 vote

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  8. Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…

    1 vote

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  9. Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour

    hellosign is so much better, this is obv totally frustrating

    apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…

    1 vote

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  10. As a user, I would like to be able to create and prepare a document to be sent and then create a reminder to send the document on a future date.

    1 vote

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  11. wow switched from HelloSign because they're down and your UX is horrible! I put myself as a signer on a new client contract and there's no CTA for me to sign, nor was there an option to have me sign before sending it out despite a button that read "Sign then Send"

    How do I sign this agreement?!?!?

    1 vote

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  12. This is my free trial and the process is very very poor! I'm not sure if this is how its work or just because it a free trial!!

    1 vote

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  13. Your new layout is terrible. How do I resend a document for signature? I've looked everywhere - this is literally the most basic functionality of Adobe Sign and I can't find it. Terrible UI

    1 vote

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  14. After sending a document to other for signing, there should be popup or link to send another document for sing.

    1 vote

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  15. I wish it were possible to update the underlying document when editing signable fields. For example, if I spend 3 hours creating the perfect signable document, and then I detect an error in the underlying document, I don't want to have to spend 3 hours creating the perfect signable document again...I would like to be able to just replace the underlying document.

    1 vote

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  16. Hi I am using Adobe acrobat pro DC and while sending documents for e-signature, I am not able to set deadline while requesting signature. can you help me with that?

    1 vote

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  17. I have been using the request signature app for some time now. However, the program tend terminate your session after a few minutes- usually 2 to 3 minutes. This is a small window to be working with files especially when I can get interrupted by phone calls or other office activities. This is annoying and unproductive! Let the program stay on for up to 10 minutes before it shuts down due to inactivity

    1 vote

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  18. In sending a form out, I only needed initials and upon sending "send" the reminder popped up that a signature field had not been added and they would add a signature block. I'm waiting on the form to come back to see exactly where a signature block is added because I did not need signatures. Please update the system that it will not automatically add a signature block where it's not needed, or explain exactly what that pop up means.

    1 vote

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  19. What does it mean by compress

    1 vote

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  20. When using the Request Signatures Tool, it would be much better to go straight back to the add signer page instead of having to go back to the home page and selecting request signatures again. When you completing a high volume of invoices its two extra steps that aren't really needed

    1 vote

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