942 results found

1. Customer support took forever

   I was on the support chat for 110 minutes to accomplish only the following:
   1) Why can't I prepare web forms?
   2) You don't have the right license
   3) What license do I need? ....
   4) send me to several support folks
   5) finally get to sales
   6) Oh wait you need business sales
   7) Finally purchase the license.
   8) now we need to send you to someone in cancellation
   9) Well I can't cancel the license without your primary admin emailing us.
   10) Who's that? We have two system admins, including me. Shouldn't I be able to do this?
   11) No you can't. Only primary admin. Here's a link
   12) Oh it isn't actually primary admin. It's contract owner. OK
   13) Emails contract owner to get approval
   14) mission accomplished

   The number of people I had to go through to accomplish this task was 6 total. Started at 11:07 am eastern. Ended at 1:03 PM eastern.

   This was a very frustrating way to spend nearly 2 hours of my work day on a simple license upgrade.

   I was on the support chat for 110 minutes to accomplish only the following:
   1) Why can't I prepare web forms?
   2) You don't have the right license
   3) What license do I need? ....
   4) send me to several support folks
   5) finally get to sales
   6) Oh wait you need business sales
   7) Finally purchase the license.
   8) now we need to send you to someone in cancellation
   9) Well I can't cancel the license without your primary admin emailing us.
   10) Who's that? We have two system admins, including me. Shouldn't I be able to do this?… more

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2. customer service

   sitting listening to customer service music again must be a better way for you do this

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3. customer service

   still on Hold its now 20 minutes

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4. Surface Pro X Professional

   Hi - I have a new Surface Pro X Professional. When will the desktop version of Adobe work on this system? I have a great deal of use for Acrobat Pro desktop - but obviously cannot use it right now.
   Thanks for your assistance.

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5. "Free" compression

   I tried to compress a file on your "free" cloud system. It disappears.
   Fine I'll get an account, upload, wait.
   Insert an ad about how great your product is.
   File is corrupted.

   Thanks, but I'll stick to third party vendors who know your system better than you.

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6. Useless POP UP sales techniques

   You can stop with the freaking pop up sales **** - it's annoying and USELESS! MAKE IT STOP. We're not interested!

   2 votes

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7. Just open access posted already your attacks related

   Russia and China are waiting for my documents that outline Hong Kong and mainland Chinas hacking cyber weapons networks including military fbi dhs cia doj putin and Xi. National security stuff. I don't have payment just allow post already posted stay. Microsoft is ****** I busted their lies admin certificate transfer to hackers Apple and Android too. O am not playing games

   https://documentcloud.adobe.com/link/home/Smartphones all dat machines

   https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:98173dc0-0ac3-43bb-ba23-35607bc00af9

   https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:b9372d20-5396-439c-8cff-f000be82408d

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:2717c00c-4a7b-44b0-bb57-792b57f35493

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:76c7b24f-92b9-4c85-ae01-2fa5bf8d15aa

   https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:c5dffea5-3070-4564-8f1f-b4647397f667

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:00d4c73a-0704-4807-98f4-eae4eb3d3fb6Solved GPS gmail outlook social media hack your accounts with your devices

   https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A4ac64069-93f8-43bb-a14a-fed0a3d0e6c9#pageNum=1

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:4ac64069-93f8-43bb-a14a-fed0a3d0e6c9

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:ba9a3fe9-e22d-428d-91c4-301373a8f424

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:6538aacd-d7ba-4493-9e57-23f9ed0da22b

   This is for stupid a android pre-installed certificate to foreign governments and global Organizations

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:ba9a3fe9-e22d-428d-91c4-301373a8f424

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:7b704574-f73b-46b0-ad62-83eda41c9a0bhttps://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:98173dc0-0ac3-43bb-ba23-35607bc00af9https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:b9372d20-5396-439c-8cff-f000be82408dhttps://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:2717c00c-4a7b-44b0-bb57-792b57f35493https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:c5dffea5-3070-4564-8f1f-b4647397f667https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:76c7b24f-92b9-4c85-ae01-2fa5bf8d15aaSolved GPS gmail outlook social media hack your accounts with your deviceshttps://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A4ac64069-93f8-43bb-a14a-fed0a3d0e6c9#pageNum=1https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:4ac64069-93f8-43bb-a14a-fed0a3d0e6c9https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:ba9a3fe9-e22d-428d-91c4-301373a8f424 https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:6538aacd-d7ba-4493-9e57-23f9ed0da22b. This is for stupid a android pre-installed certificate to foreign governments and global Organizationshttps://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:6538aacd-d7ba-4493-9e57-23f9ed0da22bhttps://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:ba9a3fe9-e22d-428d-91c4-301373a8f424https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:7b704574-f73b-46b0-ad62-83eda41c9a0b

   Russia and China are waiting for my documents that outline Hong Kong and mainland Chinas hacking cyber weapons networks including military fbi dhs cia doj putin and Xi. National security stuff. I don't have payment just allow post already posted stay. Microsoft is ****** I busted their lies admin certificate transfer to hackers Apple and Android too. O am not playing games

   https://documentcloud.adobe.com/link/home/Smartphones all dat machines

   https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:98173dc0-0ac3-43bb-ba23-35607bc00af9

   https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:b9372d20-5396-439c-8cff-f000be82408d

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:2717c00c-4a7b-44b0-bb57-792b57f35493

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:76c7b24f-92b9-4c85-ae01-2fa5bf8d15aa

   https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:c5dffea5-3070-4564-8f1f-b4647397f667

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:00d4c73a-0704-4807-98f4-eae4eb3d3fb6Solved GPS gmail outlook social media hack your accounts with your devices

   https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A4ac64069-93f8-43bb-a14a-fed0a3d0e6c9#pageNum=1

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:4ac64069-93f8-43bb-a14a-fed0a3d0e6c9

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:ba9a3fe9-e22d-428d-91c4-301373a8f424

   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:6538aacd-d7ba-4493-9e57-23f9ed0da22b

   This is for stupid a android pre-installed certificate to foreign governments and global… more

   2 votes

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8. Fehler Abo

   Sehr geehrte Damen und Herren,
   hier muss ein Fehler vorliege -
   ich habe mein Probeabo fristgemäß gekündigt uns nun trotzdem zwei Rechnungen erhalten.
   Nur zufällig habe ich gerade gesehen, dass trotz der Kündigung das Abo verlängert wurde und habe daraufhin erneut gekündigt.

   Ich bitte um eine Rückerstattung für den Monat Januar und Februar. Ich habe das Progamm nur während der Probezeit kurz ausprobiert und dann nie wieder benutzt.

   Mit freundlichen Grüßen
   Anke Dold

   • 

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9. OCR Not Working on Large Documents

   Acrobat Pro DC for Windows (21.001.20138).

   Acrobat will not OCR entire large documents (i.e., 500-1000) pages. It will OCR a couple dozen pages then stop, as if the OCR process is complete. No error messages or anything. However, the vast majority of the pages in the document remain unsearchable / not OCR-ed.

   BUT, if I scroll to one of the pages that was not OCR-ed, and choose to OCR just that page (as opposed to the entire document), OCR works for that page. This has only become an issue with the most recent version(s) of Acrobat Pro.

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10. Adobe Account Access should support all iPhone, iPad, Mac.

    Adobe Account Accessアプリを、iPhone、iPadだけでなくMacにも対応させてください。

    We want Adobe Account Access on Mac, not only iPhone and iPad.

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11. Adobe apps should be in Mac App Store.

    Adobeのアプリを、WebサイトからではなくMac App Storeで配布してほしいです。利用者としては、野良アプリのインストールにはいくらAdobeのサイトといえど躊躇せざるを得ませんし、偽物が出回ってしまう可能性もあるのではないでしょうか。安心してインストールができる、現在のシステムよりも簡単にアップデートができるApp Storeでアプリを配布してください。

    I want Adobe apps in Mac App Store.

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12. Need to add functionality to download comments after unshare on doc. cloud

    When you unshare a document from document cloud please don't get rid of the functionality to download comments with your documents.

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13. Installation wonder!

    When I'm installing the desktop version og Acrobat, why do you always assume I have gazillion bytes of space there!?! I install all my programs onto a secondary disk where all my programs are installed. When I started your installation file, it just started installing it without giving me an option to chose the location! I am on a normal Windows workstation, not using a stupid Apple Macintosh device!

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14. I got no feedback

    The email contact for my email is UD UD - please send instructions to correct.

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15. RIPPED OFF

    I paid 21.99 AUD on the 10/2/21 and then changed my plan to the basic version today - expecting I would still have the rest of the month on the old plan BECAUSE I HAVE PAID FOR IT. I want my money refunded and taken out WHEN THE OLD PLAN HAS BEEN USED!

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16. Wrong Orientation on reduce file size function

    the converted version is sideways? This is no good, and the pages have been turned vertical when they are horizontal.

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17. en francais svp

    comment je peu installer dc sur mon téléphone

    2 votes

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18. Edit for web should open in a new tab

    Edit in office for the web should open in a new tab.

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19. Use of layers

    Layers

    1 vote

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20. Worst tool ever

    Make clear walk-thru's which are up-to-date.

    This is by far the worst most overcomplicated tool I've ever used.

    3 votes

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