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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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6258 results found

  1. not workable for me have wasted over 20 hr trying to get a simple page signed and sent

    HOW DO I GET RID OF THIS GARBAGE? PLEASE CLOSE ACCOUNT AND UNINSTALL ASP

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  2. uploading takes forever

    The platform for uploading documents are lousy! Takes forever to upload stuff.

    4 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve resolved an issue that was affecting the uploading of large files.

  3. Open in Acrobat option for files sent for Viewing

    I spoke with a customer today who asked for an option when receiving a file for Viewing to open the file in Acrobat. There is an option to Download from the top toolbar, but the ask was to be more similar to the experience when receiving a file for Review. In that case, there is a link to open the file in Acrobat.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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  4. PDF convert error

    I'm trying to create PDF file, but always show an error "Unable to process request"... What can I do?

    10 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  5. Draw rectangle and compare versions

    I would like to request two feature.

    • Draw rectangle - useful for callout a specific area in an image. The "Add sticky note" could over the area and at time be unclear.
    • Review previous and new version side by side. This help compare the edits between the two version.

    With this new proof tool I under why Adobe hasn't purchase or created it's own project management tool.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  6. Need dashboard

    Bring back the Dashboard

    4 votes

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    1 comment  ·  Home  ·  Admin →
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  7. Where can I log out?

    I can't find how to log out!

    1 vote

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    0 comments  ·  Home  ·  Admin →
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  8. Dashboard is not showing in esign

    I'm looking for the dashboard to create the widget but all links available from adobe online do not work.

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Admin →
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  9. can't view important doc that I thought were saved on adobe.

    I need to review documents from Sept 2018 that are no longer available. Why aren't they available. Do you have a time frame for saving docs? I was unaware of a a time limit. You should email a warning before doc become unavailable and tell me that I need to save the document somewhere else. I need the information to dispute some charges. I want a refund for items that were charged to my accounts.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  10. blank pages

    when I convert pdf to doc I get blank pages.
    I want to cancel my new membership

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  11. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  12. Erro ao assinar documento

    Usuários que tem conta adobe(gratuita) e recebem um documento para assinatura, o mesmo não carrega a pagina fica rodando infinitamente.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  13. EDIT does not work on Cloud Adobe

    A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  14. can't find docx

    I converted a pdf to docx and can't find the docx

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  15. adobe scan not working

    I repeatedly get the message "something went wrong. Please try again later." within adobe document cloud and adobe scan.

    6 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  16. getting error - Requests to the server have been blocked by an extension.

    i need help - I'm getting the following

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  17. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    3 votes

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    1 comment  ·  Home  ·  Admin →
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  18. HATE this and miss send and track

    I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.

    4 votes

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    13 comments  ·  Share files  ·  Admin →
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    cfrench responded

    Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?

  19. Poor UI management; page crashes due to "plugin issues" if I leave it for more than 5 minutes. Can't delete templates or erroneous docs.

    I need to be able to delete both erroneously created templates, as well as documents. /link/home for document cloud is stacking up and it's becoming messy.

    Best!
    J

    Seller Labs

    1 vote

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    0 comments  ·  Home  ·  Admin →
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  20. backwards Hebrew file names

    Hello.
    File names in Hebrew have a backwards character order. First few chars are ok, but the next ones are backwards.
    Thanks.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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