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Acrobat Web

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5220 results found

  1. Why cant others comment on this document when I set it to "allow comments" but others are getting the "Comments can't be added. This file is shared for viewing only" notification

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  2. adobe acrobat üzerinden açtığım metinlerde altını çizdiğim alanlar kayboluyor, bunun için her yolu denedim ctrl+s yapıp çizili bölgeleri kaydettim, metinde altı çizili alanlar yine kayboldu metni hesabıma yükleyip açtım yine kayboldu.

    The areas I underlined in the texts I opened via Adobe Acrobat disappear. I tried every way to do this. I did ctrl + s and saved the underlined areas. The underlined areas in the text disappeared again. I uploaded the text to my account and opened it. It disappeared again.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  3. Doesnt make sense to say that a specific service is free then when I try to do it I'm being told to purchase a subscription?

    1 vote

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  4. give me the ability to change my name from "john smith" to my real name

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Hi, I would like the black short sleeve one in a XXL please.

    1 vote

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  6. I couldn't open a support ticket. I was connected to an agent in the online conversation, but he said he would transfer it and the conversation ended after 10 minutes.

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  7. the fact you can only down load 99 files to combine is not good. I've good 200 plus per folder to combine in to pdf. So once you have 99 then put another load on. They are never in page order. So you have to painstakingly do them a few at a time to get them in order. Shocking

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    0 comments  ·  Combine files  ·  Admin →
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  8. just trying to convert One single jpg file to pdf one is at an all time low speed. if this is what I'm paying for you guys can keep this product.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  9. How can I get rid of AI and of huge icons blocking parts of documents?
    knut@asdera.com

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  10. It would be great to be able to see who the recipient is on the forms we email.

    1 vote

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  11. Demetrius boyd

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  12. In the last week I have sent approx 80 agreements for e-sign. Around 20% of people contacted me with the same issue. After they had signed an option appears to click 'Finish'. Once clicking 'Finish' the next option appears that reads 'Click to Sign' this was confusing to them as they had already signed. As a result they would not click and just left the screen believing they had "finished" Please consider rewording this step to 'Click to approve' or 'Click to finalise'

    1 vote

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    Hi Jade,

    Thank you for your feedback regarding the 'Click to Sign' option. We understand how this phrasing could cause confusion, especially after completing the signing process.

    We will consider rewording this step to make it more intuitive.

    We appreciate you bringing this to our attention and will prioritize this improvement to ensure a smoother experience for all users.

    Thanks,

    Sign in Acrobat Web Team

  13. Wie kann ich in der mobilen Acrobat App (Vers. 24.11... - Android) die Dokumenteneigenschaften anzeigen?

    Unter WIN funktioniert das einfach unter Datei > Eigenschaften.

    In der App kann ich diesen Menüpunkt nicht finden!?

    1 vote

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  14. Requesting E-Signatures is not working.
    Error message: auth.services.adobe.com refused to connect.

    1 vote

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    Hello Kimberly,

    We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information of what you are seeing? Any screenshots or steps of how you trigger this issue will be really helpful for us.

    Thanks,

    Sign in Acrobat Web Team

  15. AI function cannot be found on mine

    1 vote

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  16. Why is the agreements page so vague and confusing? The only status updates I see is if an agreement has been opened - shouldn't there be a display that indicates that the agreement has been signed (or at least what stage it's in)? And why does the app create a "legacy" version of the document?

    Also, I'm seeing agreements from last year that are now mixed in with more recent agreements (so I'll be scrolling and see 2024 2024 2024 2023 2023 2024 2024. Why is that?

    1 vote

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    Hello!

    Thank you for your feedback. Make sure you are under All agreements in Documents page, here you can see the status of your agreement, the date that was modified which you can click to sort them how you want. As seen in the attached screenshot.

    Another point you mention is the existent of legacy agreements, this shows when the agreements was made in the legacy version of Request Signature, if you use templates with unsupported features in the new version it will create them in the old one.

    Please let us know if you have any other question and feedback.

    Thanks,

    Sign in Acrobat Web Team

  17. RADHIKA VAIRAVELAVAN

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  18. Mesmo editando o nome do arquivo, quando o envio é feito as solicitações de assinatura chegam com o nome ''binder'', isso atrapalha na organização.

    Poderiam verificar ?

    1 vote

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    Hello,

    We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. The "Signature Field Missing" pop up doesn't allow me to override and move forward. There is a bug there. I have a signature field just not where the Adobe AI feels like I should have one and I need to override it - I do not want a random signature placed on the last page

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Samantha,

    We are sorry you are experiencing trouble with this feature. Usually when that pop up shows up is because a signer doesn't have a signature field, could you verify this? In case you don't want a signature from a recipient, you can change the role to approver. Please check the attached video and let us know if this resolved your issues.

    Thanks,

    Sign in Acrobat Web

  20. Why does your esign continue to not load. It is so frustrating

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Janine,

    We would like to know if you are still facing this issue? It will be really helpful if you provide more details so we can fix it.

    Thanks,

    Sign in Acrobat Web Team

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