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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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Acrobat Web

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296 results found

  1. Test feedback from team

    1 vote

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  2. Article online indicates I can merge my documents for free. However when I click on the link I keep getting redirected to a screen that will only let me "sign" up for paid versions. Very disappointed.

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  3. Its says its free so how come when I try to use it it takes me to a page where I have to subscribe? Is this just a way to get you in? What a waste of my time.

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  4. Ok not even displaying files! why are you charging?

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    Hi Nicolas,


    Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.


    Regards,

    Acrobat web team

  5. Too many bugs... Error after error after error... come on! I hope you can check the log for my account, I'm not even gonna try to describe

    1 vote

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    Hi Nicolas,

    Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.

    Regards,

    Acrobat web team

  6. Eeasy

    1 vote

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  7. 1 vote

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  8. 1 vote

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  9. organizer keeps crashing

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  10. "Preferences" is garbage. There is no option to prevent files from opening in the default browser, and your FAQs are terrible.

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  11. Files are not combining on the website right now. Are you having trouble on your end with some of your servers? Not sure what is going on.

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  12. I buy the Adobe Acrobat PDF Pack but why I can't use directly from my desktop?

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  13. 1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  14. Adobe E-sign won't allow me to combine multiple agreements into a single template like it did last year.

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    Hi Hanan,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  15. Your product as of the past month has been very glitchy, the program freezes, continually having to refresh, not saving changes, and adding multiple documents is horrible. I am at the point of canceling my subscription and going to Docu-sign. Horrible experience with the current product after the last changes.

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    Hi Christien,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  16. Dear Sir or Madam,

    I hope this message finds you well.

    I wanted to provide some feedback regarding the recent updates implemented into the Adobe Sign feature of the Adobe Creative Cloud suite. We are a school that regularly utilizes your products, particularly Adobe Sign, for enrollment and recruitment purposes.

    Currently, we are experiencing difficulties with our usage of Adobe Sign. Despite having multiple templates set up for sending signatures, we are encountering issues when attempting to utilize them. As a result, our operations are being negatively impacted. It would be highly inefficient for us to send each template individually,…

    1 vote

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    Hi,

    Thank you for your suggestion! We're excited to let you know that you can now use send multiple templates for signing.

    To use it please follow below steps:

    1. Click on E-Sign option in the top bar at Home page

    2. Click on Request E-Signatures card

    3. This will open the file picker, then select the E-Sign template option and select multiple templates, then click on Continue

    We appreciate your input, and we hope you enjoy exploring this new addition to our app. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Your input helps us continue to improve the app for all users.

    Thank you again for your support!

    Best regards,

  17. I combined pdf files to create one document and in the past, it would take the title of each individual file and AUTO create bookmarks for each file. So you can find pages within the new document. Your new update removed that. Now I have to go back and individually name each file's bookmarks making double work for me.

    1 vote

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  18. horrible service, I text with a rep and he was awful. You need to work on customer skills and service

    1 vote

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  19. VERY BAD

    1 vote

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  20. Adobe Acrobat オンラインサービスをMicrosoft Edgeから利用しています。pdf「ファイルを結合」を選択し、結合させたい複数(2つで、各A4サイズ文書が数ページ)のPDFファイルを読み込ませましたがファイルは結合されずホーム画面に戻る不具合を確認しています。

    1 vote

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