514 results found
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Issue with Prefill Recipient disappearing
In E-sign, when I add myself as a recipient, the "Prefill" recipient (which is also me) goes away and there doesn't seem to be an option to add it back. I have to leave the agreement I'm trying to send via e-sign and open it again to get the "Prefill" recipient back. But it disappears again if I add myself as a separate recipient.
1 voteHi Douglas,
We’re sorry to hear you’re experiencing issues with the app. At the moment, that behavior is the expected functionality for this feature. However, we truly appreciate your feedback, and we’ll take it into consideration for future updates to enhance your experience as a user.
Thank you for reaching out. Please rest assured that we’ll do our best to address the issue you’ve pointed out.
Sign in Acrobat Web Team
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Acrobat's Fill & Sign won't upload my document
Adobe acrobat is not able to open any documents for me to sign, in both the desktop and browser version. It uploads half way and then gets stuck and never moves. Very frustrating.
1 voteHi Luke,
We are sorry to hear you're experiencing issues with Fill and Sign. We are currently triaging your issue and gathering additional information to better understand the problem. In the meantime, it would be very helpful if you could share the file(s) you're encountering issues with, so we can analyze the situation more thoroughly.
We greatly appreciate your patience and cooperation as we work to resolve this matter. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thanks,
Sign in Acrobat Web Team
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Save filled in pdf "bug"
So I filled in a PDF but got something wrong, and now I have to pay to fix what i filled in or do it all again? Nice way of convincing people to join another subscription.
1 voteHello Jose Pedro,
We are sorry you're experiencing issues with the feature. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
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Add Content Blackout/Redacting Function
Add redacting - so we can blackout, cover up or delete sensitive information... duh.
1 voteHello Jean,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Pdf
Strong protect
1 vote -
Address and Phone Number Signature Fields
I would love to have phone number and all address fields to be able to have it populated that same way it does for signature or name where it tells you what it is but also allow for checking stadarization ex: zip code is 5 numbers..
1 voteHello Charles,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Get a complete UX overhaul. implement useful online help. AI maybe?
I need to cancel this signature request. I don't see how to do so. It's extremely difficult to to use the Adobe sign product. I'm very frustrated. This is impacting my business. I am actively researching alternatives to Adobe.
1 vote -
underlined areas
adobe acrobat üzerinden açtığım metinlerde altını çizdiğim alanlar kayboluyor, bunun için her yolu denedim ctrl+s yapıp çizili bölgeleri kaydettim, metinde altı çizili alanlar yine kayboldu metni hesabıma yükleyip açtım yine kayboldu.
The areas I underlined in the texts I opened via Adobe Acrobat disappear. I tried every way to do this. I did ctrl + s and saved the underlined areas. The underlined areas in the text disappeared again. I uploaded the text to my account and opened it. It disappeared again.
1 voteHi,
We are sorry you're experiencing issues with the app. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
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Signature Missing pop up should be overrideable
The "Signature Field Missing" pop up doesn't allow me to override and move forward. There is a bug there. I have a signature field just not where the Adobe AI feels like I should have one and I need to override it - I do not want a random signature placed on the last page
1 voteHello Samantha,
We are sorry you are experiencing trouble with this feature. Usually when that pop up shows up is because a signer doesn't have a signature field, could you verify this? In case you don't want a signature from a recipient, you can change the role to approver. Please check the attached video and let us know if this resolved your issues.
Thanks,
Sign in Acrobat Web
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Efile does not load document
Why does your esign continue to not load. It is so frustrating
1 voteHello Janine,
We would like to know if you are still facing this issue? It will be really helpful if you provide more details so we can fix it.
Thanks,
Sign in Acrobat Web Team
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Poor experience sice update
Since the update the E-Signature administration is sluggish and often crashes. Will these bugs be fixed.
1 voteHello Andy Smith,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Please bear with us while we can find the cause of the problems.
In the meantime, could you give us more information regarding this issue? If it happens all the time or only with a certain document type?
Thanks,
Sign in Acrobat Web Team
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Over all nice book to acquire basic knowledge if you could add technological approach for young learners in this book means even more useful
Collect Feedback from the Various kind people try to get different perspectives.
Analyze if the changes had any positive impact.Find out how you can improve the point even more . give discounts to buyers for selling more number of books affordable rate of books also matters. Approach this kind of books in educational institutions for the reachability. Selling of this book in online websites also beneficial.1 voteHello Vinothini,
Thank you for your comments! We appreciate your interest in helping us improve our product as we are always looking for ways to improve.
Sign in Acrobat Web Team
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Datum Autocomplete
Autocomplete für das verdammte Datum funktioniert nicht richtig. Es ist schon das zweite Mal das ich aus Versehen Partnern Dokumente mit dem falschen Datum geschickt habe. Warum die Funktion haben, wenn es nicht das heutige Datum als default hat?!
1 voteEs tut uns leid, dass Sie Probleme mit der neuen Funktion haben. Wir untersuchen Ihr Problem und sammeln weitere Informationen, um das Problem besser zu verstehen. Könnten Sie uns in der Zwischenzeit bitte weitere Informationen zu dem Problem mitteilen, mit dem Sie konfrontiert sind? Dies hilft uns, schnellstmöglich eine Lösung zu finden.
Danke,
Melden Sie sich beim Acrobat Web Team an
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Sign button hidden by language overlay
Button hidden when trying to sign document.
The language overlay at the bottom of the document is blocking the button that needs to be pressed in order to submit a signed document.
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide a screenshot of the issue so we can understand it better?
Thanks,
Sign in Acrobat Web Team
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Stick with the old format -- If it ain't broke, don't fix it.
The new format/visual that comes up when clicking "USE TEMPLATE" is cluttered and messy. The old format was much cleaner when dropping in text fields on a form template before sending out for signature. It was a much better format when the customer email info and email message was shown in the second screen/page before sending. With those two separate pages now being combined in the left side menu bar, it clutters the process and makes it more time consuming -- runs much slower than ever.
1 voteHi Scott,
We are sorry you are experiencing trouble with the new feature. We know you will like this new format since it makes things a lot easier! Please consider on giving it another try!
We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
Sign in Acrobat Web Team
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Como descargar 100 documentos firmados + auditoria
Hola, por política hemos hecho firmar más de 100 documentos y necesitamos descargarlos para guardarlos con su informe de auditoria. ¿Donde esta la opción para descargar todos los documentos firmados + informe auditoria?. Gracias
1 voteHello Inma Soriano,
To download any amount of signed agreements please follow the next steps:
- Click the "Documents" tab at the top left of the home page
- Scroll down on the left hand panel until you see "Agreements" and under it click the "Completed" option
- There, all the finished agreements will be displayed, and you will find the "Download PDF" and "Download Audit Report" options on the right hand panel when you select any agreement.
Please let us know if this information was helpful!
Thanks,
Sign in Acrobat Web Team
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Seitenbegrenzung E-Signaturen anfordern trotz Adobe Pro
Guten Tag,
trotz Adobe Pro ist die Seitenzahl bei E-Signaturen anfordern auf 25 begrenzt.
Siehe Anhang
1 voteHello Janik,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, is it possible for you to share the file you are having issue with? So we can fully identify what the issue with the file is?
Thanks,
Sign in Acrobat Web Team
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No se puede descargar documento para firma electronica. Document not supported
No funciona la firma electronica, me puedes ayudar, no carga el documento, contesta incompatible con firma electrónica.
Gracias
Magdalena1 voteHello Gonzalo,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, could you please provide us with more information regarding this issue? Like, which tool are you using to send documents? And what are the steps that been causing you the issue?
Thanks,
Sign in Acrobat Web Team
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Text disappears
No idea. But when I sometimes save everything and come back, some parts of the document just disappear.
1 voteHello Mykyta,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
In the meantime, could you please provide us with more information regarding this issue? Like, which tool are you using to send documents? And what are the steps that been causing you the issue?
Thanks,
Sign in Acrobat Web Team
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Signing multiple documents in one envelope
Hello! The ability to rename batch submissions has disappeared. Now they are all under the same name "Binder". It is impossible to distinguish documents when there are many of them.
1 voteHello Julia,
You can change the name of the agreement in Review and Send modal, before you sent it out (see image). Please let us know if this resolve your question and if you have any other query.
Thanks,
Sign in Acrobat Web Team
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