523 results found
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feedback for esign
I am very unsatisfied with this product. Took me over an hour and the use of a YouTube tutorial to figure out how to use the esign feature. If I am paying for a product, I expect it to be user-friendly.
1 voteHello Susan,
We are sorry you are having trouble with this feature. Could you provide more details about what could we chance to improve your experience using e-sing?
Thanks,
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Bug - text box cuts off last letter
Bug = when I add a text box > insert some text > export PDF > the text box cuts off part of the last letter. Workaround I always have to do is add a few spaces at end of text box.
1 voteHello Phillip,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you please add a picture or a video to see the specific workflow?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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100 page limit
Why is the product limited to a maximum of 100 pages when inviting someone to e-sign a document?
This is extremely unhelpful and means i'll have to consider other applications to obtain digital signatures.1 voteHello Tom,
The limitation of a maximum of 100 pages when inviting someone to e-sign a document is a part of the transaction limits set by Adobe Acrobat Sign. These limits are designed to ensure optimal performance and accommodate normal usage volumes. Specifically, the page limit per transaction is set to 100 pages for most service levels, such as Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business).
This restriction helps maintain the efficiency and reliability of the e-signature process by preventing excessively large documents from causing delays or errors during the signing process.
To remove the 100-page limit when inviting someone to e-sign a document, you would need to upgrade your Adobe Acrobat Sign plan. The page limit per transaction varies depending on the service level of your account. For most standard plans like Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business), the limit is set…
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Can't Edit Adobe Web Forms Pages
Hi, we have been using adobe Web Forms for over a year now and can't complain except we hope there is a way to edit its pages. We hope you can go in to an existing web form and add, remove pages of it.
Currently, yes you can edit a web form but only the text, signature fields etc. and not the pages.
We have application forms (onboarding forms) that have 30 to 40 + pages that are constantly changing due to policy changes etc. What's happening is that once they are created and need changes, I cannot add, remove…
1 voteHello Alver,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
Sign in Acrobat Web Team
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Thank you so much
Thank you so much for this free feature of E-Sign. Thank you so much!
1 vote
AdminJose Carlos Lozano
(Admin, Adobe)
responded
Hello Bindiya,
We appreciate your comments and thank you for your preference!
Best regards,
Sign in Acrobat Web Team
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FIX YOUR APPS
Your software is *. When I open Adobe Sign the app goes to some stupid web based acrobat that can’t open any files and is useless. For the amount of money I spend on your service it should not be this idiotic or frustrating. FIX YOUR * SOFTWARE!!!!!
1 voteHello Harold,
We are sorry that you are having issues with this feature. Could you provide more information about it? For example what are the steps you usually do to trigger it, the type of file that you are using, also any screenshots or video will be really useful.
Thanks,
Sign in Acrobat Web Team
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Positive feedback.
Thank you for making it easy to edit pdf forms. I was able to quickly submit paperwork to begin mental health treatment. Without this, I would have need to own a printer.
Thank you.
It was also easy to see how to use the tools, without guidance. Request native dark mode.1 vote -
Garbage
THIS NEW ESIGNATURE is total over engineered trash. What are you thinking? Every "new" item you introduce is some engineer billable justification garbage. I want and only need a simple way for people to input and sign items. You have made this now garbage and I will be googling "simple pdf signature tool" and subscribing to them.
1 voteHello Lon,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Select all that apply function
I wish there was an option for checkboxes to apply to multiple fields. For example, my e-sign template has a portion that requires investors to check all that apply. This prevents me from using radio buttons because they only allow one selected answer, but when I use check boxes and the investor checks the box, all 20 check boxes check. Very upsetting and I'll probably have to use Docusign instead.
1 voteHello Ellie,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request!
Sign in Acrobat Web Team
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Issue with Prefill Recipient disappearing
In E-sign, when I add myself as a recipient, the "Prefill" recipient (which is also me) goes away and there doesn't seem to be an option to add it back. I have to leave the agreement I'm trying to send via e-sign and open it again to get the "Prefill" recipient back. But it disappears again if I add myself as a separate recipient.
1 voteHi Douglas,
We’re sorry to hear you’re experiencing issues with the app. At the moment, that behavior is the expected functionality for this feature. However, we truly appreciate your feedback, and we’ll take it into consideration for future updates to enhance your experience as a user.
Thank you for reaching out. Please rest assured that we’ll do our best to address the issue you’ve pointed out.
Sign in Acrobat Web Team
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Acrobat's Fill & Sign won't upload my document
Adobe acrobat is not able to open any documents for me to sign, in both the desktop and browser version. It uploads half way and then gets stuck and never moves. Very frustrating.
1 voteHi Luke,
We are sorry to hear you're experiencing issues with Fill and Sign. We are currently triaging your issue and gathering additional information to better understand the problem. In the meantime, it would be very helpful if you could share the file(s) you're encountering issues with, so we can analyze the situation more thoroughly.
We greatly appreciate your patience and cooperation as we work to resolve this matter. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thanks,
Sign in Acrobat Web Team
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Save filled in pdf "bug"
So I filled in a PDF but got something wrong, and now I have to pay to fix what i filled in or do it all again? Nice way of convincing people to join another subscription.
1 voteHello Jose Pedro,
We are sorry you're experiencing issues with the feature. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
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Add Content Blackout/Redacting Function
Add redacting - so we can blackout, cover up or delete sensitive information... duh.
1 voteHello Jean,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Pdf
Strong protect
1 voteHello Shahajadpur Khobor potidin,
Thank you for reaching out, could you please explain your issue further?
Thanks,
Sign in Acrobat Web Team
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Address and Phone Number Signature Fields
I would love to have phone number and all address fields to be able to have it populated that same way it does for signature or name where it tells you what it is but also allow for checking stadarization ex: zip code is 5 numbers..
1 voteHello Charles,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Get a complete UX overhaul. implement useful online help. AI maybe?
I need to cancel this signature request. I don't see how to do so. It's extremely difficult to to use the Adobe sign product. I'm very frustrated. This is impacting my business. I am actively researching alternatives to Adobe.
1 voteHello Peter,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.
You can cancel any requested agreement by following the next steps:
- On Home page click "Documents" tab in the upper left corner
- Then on the Left Hand Panel, under Agreements click "In Progress"
- Find the Agreement that needs to be canceled and click on it
- On the Right Hand Panel click "Cancel"
You will find as well a video of the process in this comment.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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underlined areas
adobe acrobat üzerinden açtığım metinlerde altını çizdiğim alanlar kayboluyor, bunun için her yolu denedim ctrl+s yapıp çizili bölgeleri kaydettim, metinde altı çizili alanlar yine kayboldu metni hesabıma yükleyip açtım yine kayboldu.
The areas I underlined in the texts I opened via Adobe Acrobat disappear. I tried every way to do this. I did ctrl + s and saved the underlined areas. The underlined areas in the text disappeared again. I uploaded the text to my account and opened it. It disappeared again.
1 voteHi,
We are sorry you're experiencing issues with the app. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
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Signature Missing pop up should be overrideable
The "Signature Field Missing" pop up doesn't allow me to override and move forward. There is a bug there. I have a signature field just not where the Adobe AI feels like I should have one and I need to override it - I do not want a random signature placed on the last page
1 voteHello Samantha,
We are sorry you are experiencing trouble with this feature. Usually when that pop up shows up is because a signer doesn't have a signature field, could you verify this? In case you don't want a signature from a recipient, you can change the role to approver. Please check the attached video and let us know if this resolved your issues.
Thanks,
Sign in Acrobat Web
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Efile does not load document
Why does your esign continue to not load. It is so frustrating
1 voteHello Janine,
We would like to know if you are still facing this issue? It will be really helpful if you provide more details so we can fix it.
Thanks,
Sign in Acrobat Web Team
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Poor experience sice update
Since the update the E-Signature administration is sluggish and often crashes. Will these bugs be fixed.
1 voteHello Andy Smith,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Please bear with us while we can find the cause of the problems.
In the meantime, could you give us more information regarding this issue? If it happens all the time or only with a certain document type?
Thanks,
Sign in Acrobat Web Team
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