Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

506 results found

  1. still says get app on request e signatures button

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The new website and format are extremely hard to use. The previous version walked the user through the process of fill and sign with next and complete buttons. This version does not and to be honest is difficult to navigate. I would like to see the site reverted back to the way it was. The red and black color scheme is nice.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I consider myself pretty educated man and yet I cannot for the life of me figure out how Adobe can work with Google Drive. I have two accounts I'm trying to sync to it i pay for yearly subscription and I can get nothing to work I cannot find my files because Adobe or PDF is so proprietaryThat is just confuses me and I'm University educated so pretty sure I'm not a moron. when I try and access an agentIt tells me to sign it and when I try and sign in it tells me that I don't have the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Rebecca,

    Could  you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful 

    Thanks,

    Acrobat sign team

  7. When I was first using Adobe Sign, the signature images were very high quality.

    At some point something changed and the signatures inserted into a PDF are extremely pixelated. Can email me at info@atkinsonfoundation.ca for more details.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I cannot save a file once I do e signature. It doesn't work

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Nenad,

    Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?


    Thanks,

    Acrobat sign team

  9. I deal with a lot of seniors and they have a very hard time submitting the documents because the submit button is hidden behind the cookie notification window. I waste so much time talking them through it and often just say "forget it" and then send them a paper copy. Can't something be done about this? Maybe put the submit button on top?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Kyle,

    Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it? 

    It'd also be helpful if you could provide us a screenshot of the error.

    Thanks,

    Adobe Sign Team

  11. I can't download HSBC files send my Rosalinda

    mccendozo@gmail

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Macaria,

    Could you please provide more information? 

    Where  were yo download - which page?

    What were you trying to download? A PDF file, other type of documents, or an Agreement?

    Thanks

    Adobe Sign Team

  12. Při přesměrování vytvoření podpisu na mobilní telefon, SMS nedorazí

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. when I type in Hebrew its working ok, after downloading the Hebrew parts are not there

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The "upgrade" is terrible!! I use the fill & sign feature regularly and to say that you have made it so much worse is an understatement. I used to be able to click where I was going to type and then use the arrow keys to get it exactly where I needed it. I could also tab between the places I was going to enter data, but that doesn't work anymore either. AND in multiple instances I would type a character and the text box would disappear so I would have to click on it for EVERY SINGLE CHARACTER!! A…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Este app é uma merda!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I sign a document and immediately it is sent to Adobe servers without my permission, so I have to come to the Adobe site to search for and delete the file... then... return to Adobe Acrobat and save the file to my computer. I have a lot of documents I have to sign and this rigamarole is a pain in the a**. I did not ask to have anything saved to Adobe's website and frankly it's also an invasion of privacy by hijacking my documents instead of saving them like the app should.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. What a disastrous way to sign in ending up in a loop despite putting in correct code, having the auth app etc. Looking at Docusign now instead and cancelling Adobe completely.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. The e-sign tool online doesn't render a PDF in either Edge or Chrome. Can zoom all the way out (-) and the document eventually renders, otherwise it doesn't render at all

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. HOW the Fck do I download MY agreement from your Fcking system?

    Your **** security system truly makes working with the platform terrible. I waste more time trying to use your system than any other program or website that I use.

    IT'S MY DOCUMENT NOT YOURS. STOP PROTECTING ME FROM MYOOWN DOCUMENTS ESPECIALLY WHEN I NEED THEM FOR CONTINUATION OF MY BUSINESS.

    THIS SUCKS!!!!!!!!!

    Have a user that works with your system once or twice a month test your access systems. Then you will understand that it is more complex than necessary. I bet you have a department…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?