579 results found
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Eliminating the free grandfathered Sign accounts is dirty
Not cool, Adobe. Now that you've done that annoying account migration, it seems you've eliminated the free Adobe Sign accounts, although when I click on my account, it claims I still have access to send and sign documents.
It allowed me to send one and now when I select a document to upload to get signed, it doesn't go any further because a popup comes up trying to force me to upgrade to something I don't want.
I originally was grandfathered on the 10 free contracts a month plan, then you took that away and downgraded me to 5. Then…
1 voteHi Lisa,
Could you please provide more account details.
Thanks,
Adobe Sign Team
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Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
Salvamento em nuvem quebrado
O salvamento de alterações feitas no documento (preenchimento de campos, anotações, etc) não está funcionando.
1 vote -
text to sign
provide text to sign option. where I can have a link texted to my client who will then open the document to sign
1 voteHi Diana,
Thanks for the feedback. We'll review your request.
Adobe Sign Team
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Signature drawing box
Hi
This platform could really benefit with a drawing box for signatures. When assigning a doc to someone if they need a witness signature they are unable to complete it without changing all signatures.
1 voteHello Alexcia,
Thank you for your feedback. We will look into it.
Adobe Sign Team
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E-Sign not working
PDF documents do not show properly when downloading or printing any document. Any edit I make there is cut outs in the document.
2 votes -
Use a current e-sign template for fill & sign
The ability to have the option to use a current e-sign template and convert it to a fill & sign versus having to start from scratch when I'm wanting to use the current template in front of the customer.
1 voteHi Keith,
Could you please provide more details about this request.
Thank you
Adobe Sign team
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Client how to videos
We have certain clients that have constant problems when going through the signing process. Why not have a link to a video that goes with the original email and allows the client to click to view instructions and walks through the signing experience?
1 vote -
Form Field Location Issue
forms opening in the Adobe Chrome extension are going haywire. The first page looks fine, but on the subsequent pages, it seems like the positions of the form fields aren't based on the boundaries of the page but rather the table within. However, they are still using the coordinates as if they were based on the page boundaries. When I open the same file in the browser without the extension or in other browsers or in my desktop Adobe, it looks fine.
1 vote -
Adobe esign recipients receiving a copy of signed document
Is there anyway to change in the settings so that the final notification email with copy of PDF is not sent out to all of the signers once all signatures are received and filed?
In a nut shell, when final signature received, stop all recipients receiving a copy of the document.1 voteHi Michael,
Once the agreement is signed by all the signers, everyone gets a copy of the signed agreement.
Adobe Sign team.
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app not recognizing, request e sig button still saying to get app
still says get app on request e signatures button
1 vote -
Do not like the new website
The new website and format are extremely hard to use. The previous version walked the user through the process of fill and sign with next and complete buttons. This version does not and to be honest is difficult to navigate. I would like to see the site reverted back to the way it was. The red and black color scheme is nice.
1 vote -
Frustrated beyond belief
I consider myself pretty educated man and yet I cannot for the life of me figure out how Adobe can work with Google Drive. I have two accounts I'm trying to sync to it i pay for yearly subscription and I can get nothing to work I cannot find my files because Adobe or PDF is so proprietaryThat is just confuses me and I'm University educated so pretty sure I'm not a moron. when I try and access an agentIt tells me to sign it and when I try and sign in it tells me that I don't have the…
1 vote -
Gets stuck at 72% uploading when specify where to fill and sign.
Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.
6 votes -
ERROR MESSAGE
FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS
1 voteHi Rebecca,
Could you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful
Thanks,
Acrobat sign team
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Bad signature quality
When I was first using Adobe Sign, the signature images were very high quality.
At some point something changed and the signatures inserted into a PDF are extremely pixelated. Can email me at info@atkinsonfoundation.ca for more details.
1 vote -
it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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move the submit button to the top of the page
I deal with a lot of seniors and they have a very hard time submitting the documents because the submit button is hidden behind the cookie notification window. I waste so much time talking them through it and often just say "forget it" and then send them a paper copy. Can't something be done about this? Maybe put the submit button on top?
1 voteHello Kim,
We are currently working on improving this experience, thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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