622 results found
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Send for signature not working
I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.
1 vote -
Unable to progress request
It not allowing me to request a signature.
1 voteHello Ruben,
Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
Thanks,
—Robert -
Remove participant from template
It should be possible to remove a participant from a template
4 votes -
poor
the sign a document - is not loading up!
1 vote -
bad updates/changes
the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on
1 vote -
E-sign noy working
Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.
2 votes -
Adobe while sending for signatures
Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP
1 vote -
Broken page
https://documentcloud.adobe.com/link/tools/?group=group-sign
Page is blank? It was there a couple of hours ago!
1 voteHello Kyle,
Are you still seeing the problem? If so, please try to open it in other browser or in incognito window.
Thanks,
Robert -
Library Templates Auto Delete
Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.
2 votes -
not able to complete action
I cannot request or send signatures on forms, it instructs me to contact customer service.
Heather Kasel
hkasel@city-ventures.com1 voteHi Heather,
Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.
Thanks,
Adobe Sign Team -
Not happy with the trial
I've tried to send a contract 3 times, its failed and I got an error message.
I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?
The contract is still showing as draft - does that mean it hasn't been sent out?
1 vote -
Problema Replace Recipient Adobe Sign
Não está aparecendo Configurações Globais para fazer a configuração do Replace Recipient.
https://helpx.adobe.com/sign/using/replace-signer.html
https://helpx.adobe.com/sign/how-to/adobe-delegate-signing.html
1 vote -
sort documents by signing status
It would be nice if we could sort documents that we've sent for signature by status - i.e. which are complete and which are still out for signature.
1 voteThanks Vicki for confirming that it worked.
Adobe Sign Team
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Dinero
Mis k
1 vote -
Hybrid Routing
Hi, pls advise how to use hybrid routing for Adobe Sign. This setting is not activated.
1 vote -
Terrible Support Experience
Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…
1 vote -
Adobe Sign's auto entitlement email sux
Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour
hellosign is so much better, this is obv totally frustrating
apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…
1 vote -
Create reminder to send document in the future
As a user, I would like to be able to create and prepare a document to be sent and then create a reminder to send the document on a future date.
1 vote -
Add signer while editing document
It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.
2 votes -
Server Error
Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
Anand.Nair@ust-global.com
The last time I attempted to resolve this issue with a separate email I didn't get a resolution.2 votes
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